PROFESSIONAL SUMMARY

Highly skilled career professional with more than 12 years practical experience in hospital, home health, office, and primary care environments. Seeking to join a progressive organization to utilize my experience and skills for professional growth. Experienced in wound care, IV therapy, writing letters or filling out forms for prior authorizations, obtaining vitals, venipuncture, writing orders for prescriptions and DME supplies, giving medications by mouth and injections, documentation, telephone triage, front and back office duties, and assisting the physician with physicals.

EDUCATION

South University, Savannah, GA October 2017

BS Healthcare Management

South University, Savannah, GA February 2011

Associate Degree Allied Health Science

Knoedler School of Practical Nursing Jefferson, OH August 2000

License Practical Nurse

Performance Training Institute, Toms River, NJ January 2013

Medical Office and Administrative Specialist with Billing and Coding

LISCENSE/CERTIFICATIONS

License Practical Nurse, State of Georgia exp. March 2019

License Practical Nurse, State of Ohio exp. August 2000

CPR/BLS exp. January 2020

PROFESSIONAL EXPERIENCE

CSL Plasma, East Point, GA December 2017- Now

Medical Staff Associate

Perform physicals

Counsel on educate on abnormal labs and next best course of action for donor to take

Teaching of health and well-being for donor suitability to protect recipient of the plasma

Vitals monitoring

Suncrest Home Health, Riverdale, GA September 2017-November 2017

Patient Care

Participate in care coordination activities and discharge planning as appropriate

Provided skilled nursing interventions in the treatment of the patient/clients illness, rehabilitative needs and preventative care

Accept verbal orders from physician were permitted by state law/regulations/Nurse Practice Act and communicate these orders to the RN Supervisor

Laureate Medical Group, Jonesboro, GA January 2014-June 2017

Office Triage Nurse

Manages nurse-directed patient telephone calls and from walk-in patients requesting health care services

Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing

Establishes triage protocols and guidelines.

Obtains appropriate input and direction from the provider as needed to determine best clinical

course of action and recommendations for specific patient health care needs

Accurately documents symptoms/complaints, nursing assessment, advice provided and

patient/caller response

Follows policies, procedures, and protocols to ensure consistency and

departmental effectiveness as well as improve health care outcomes of patients

Coordinate and schedule same-day and walk-in appointments on the provider schedules

Utilize standing orders, triage protocols and algorithms appropriately.

Monitor patient flow in the clinic; ensure that patients receive all recommended services

Caresouth Healthcare Services, Fayetteville, GA September 2014- December 2015

Homecare Field Nurse

Established in customer care and patient support including assessment, counseling, education regarding medications and treatment

Formulated a nursing care plan with the goals indicated and the means of implementing the correct procedures to attain these goals

Recorded all clinical and progress notes and enters them into the patient’s permanent record files, and is responsible for the clinical record for each patient receiving nursing care

Responsible for the execution of the physician’s orders and keeps the physician informed of all pertinent information concerning the patient’s condition and response to treatment. Gives skills of care to patients

Gentiva Healthcare Services, Salisbury, NC February 2013-August 2014

Homecare Field Nurse

Provided professional nursing services under the direction of a RN in compliance with the state's Nurse Practice Act, and Gentiva Health Services policies and procedures

Provided skilled nursing interventions in the treatment of the patient/clients illness, rehabilitative needs and preventative care

Utilized a holistic approach in the provision of problem specific therapeutic interventions, teaching and training activities in accordance with the plan of care

Utilized a systematic, individualized goal/outcome driven approach in implementing the nursing plan of care

Caresouth Healthcare Services, Fayetteville, GA August 2011-January 2013

Homecare Field Nurse

Provide patient care

Applied knowledge and skills in accordance with accepted standards of clinical practice to facilitate problem resolution and achieve individualized patient goals and outcomes

Conferred with the RN Supervisor regarding needed changes in the Plan of Treatment. Accept verbal orders from physician were permitted by state law/regulations/Nurse Practice Act and communicate these orders to the RN Supervisor

Utilized a systematic, individualized goal/outcome driven approach in implementing the nursing plan of care.

Maintained contact with patients, physicians, clinical manager(s), other members of the healthcare team in a timely manner regarding patient/family needs and status changes

Participate in care coordination activities and discharge planning as appropriate

Piedmont Physician Group, Fayetteville, GA September 2007- August 2011

Office Triage Nurse

Schedule computerized appointments

Greet callers in a warm friendly and professional manner

Triage the nature of the phone call

Verify that all demographic and insurance information is current

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