Medical Assistant Customer Service
Resume:
Tonia Jones
Medical Assistant
Clarksville, TN **040
************@*****.***
A position where my extensive experience can contribute to your patient's satisfaction and your company'ssuccess.
Authorized to work in the US for any employer
Work Experience
Driver
Medic Transportation - Smyrna, TN
May 2016 to Present
Transport clients to and from appointments.
File Clerk/Data Entry
Cameron Search Staffing - Nashville, TN
January 2016 to April 2016
Responsibilities
File paper charts back in proper place
Pull charts for next day's clinic
Send medical records per medical records request
Schedule appointments
Care Coordinator
Simple Solutions For Home Care - Nashville, TN
February 2015 to January 2016
Responsibilities
Supervise caregivers, complete scheduling, match caregiver and client based on needs, complete client profiles for all clients, assist RN with intakes for new clients. I also am in charge of scheduling new caregivers for drug testing as well as CPR re-certifications if needed and online education for caregivers. I also fill in for caregivers in the event another caregiver is unable to fill shift. Accomplishments
I am in a management position and I enjoy showing my caregivers how much they are appreciated. I have a very good relationships with both clients and caregivers. Skills Used
Communication and understanding is key to making my job successful. Patience is also a big skill I use with this position.
VA Choice Appointer
Kelly Services - Nashville, TN
November 2014 to February 2015
Responsibilities
To schedule appointments for veterans who needed medical care. Medical Assistant
Mt. Juliet Family Pratice
August 2014 to October 2014
Patient triage, phlebotomy, EKG's, refill medications, phlebotomy and injections Medical Assistant
Cardiology Clinic - Danville, VA
January 2014 to June 2014
Responsibilities
Patient triage
Phlebotomy
Injections
Ekgs
Chest x-rays
Transcription
Stress test assist
Medical Assistant
Middle TN Pulmonary - Hermitage, TN
October 2013 to December 2013
Patient triage, injections, phone triage, precertification, scheduled sleep studies and radiology tests. Medical Assistant
Dr. William Littman
March 2011 to August 2013
Patient triage, blood draws, injections, urine drug screens, prescription refills, return patient phone cals, ekg, spirometry
andABI.
Medical Assistant
Heritage Medical Associates
August 2007 to March 2011
Scheduling patients, patient triage, administer injections, urinalysis, ekg, prescription refills, and returning patient phone
cals.
Medical Assistant Instructor
High-Tech Institute
May 2006 to August 2007
To teach students medicalterminology, about eachsystem in the human body, phlebotomy, injections, urinalysis and ekg.
EKG Technician
Nashville General Hospital
October 2003 to August 2006
EKGtech
To perform EKG's and stress tests.
Medical Assistant/Office Manager
Dr. Denise Buntin
April 2002 to August 2003
Assist physician with surgeries, blood draws, cleaning surgicalinstruments, autoclaving instruments, patient phone cals,
scheduling and supervising employees in office
Education
associates in medical
Kaplan university
2007
Additional Information
SKILLS:
§ Phlebotomy
§ Urine drug screens
§ Giving injections
§ Typing and using EMR
§ Good customer service skills
WORKEXPERIENCE:
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