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Dental Assistant Customer Service

Ocala, Florida, United States
April 09, 2018

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Twynette Wood

**** ****** ****

Tallahassee, FL *2033

850-***-**** Cell

Certified Dental Assistant

Certified Phlebotomist (Pending Course Completion)


Certified dental assistant seeks entry-level position as receptionist or dental assistant with the federal, state or local government or in a private healthcare setting within Tallahassee. Willing to travel if needed.

Personal Profile

Skilled public safety federal sector contractor employee with excellent customer service expertise and corporate business sector etiquette. Proven and trustworthy employee with impeccable credentials and background in both public / private sectors, as well as multiple healthcare settings

Summary of Skills and Abilities

●Office Management ●Mailroom / Correspondence ●Document Production

●Front Desk / Receptionist ●Customer Service ●Time & Attendance

●Dental Assistant & CNA ●Interpersonal Skills ●Correctional / Public Safety

●Outstanding Speaking Skills Officer

Relevant Work Experience / Employment History

Public Safety Officer, Tallahassee Social Security Office (ODAR), Tallahassee, FL (February 2012 – Present)

Provide public safety and security at a federal government building for a government agency during business hours. Licensed to carry and utilize a firearm; perform search and detection procedures in order to ensure security of all personnel and facilities; and ensure physical security of the building during non-business hours.

EKG Technician, Tallahassee Memorial Healthcare (TMH), Tallahassee, FL (February 2010 – February 2012)

Performed 12-lead EKG tech duties for the 772-bed non-profit hospital on a part-time/as needed basis. Other EKG duties included front desk service duties; booking and/or confirming appointments; answering telephone inquiries; and performing light / minor departmental housekeeping duties as needed.

Home Healthcare Provider, Medi-Waiver (Florida Medicaid Waiver), Tallahassee, FL (May 2006 – May 2010)

Provided home healthcare and facilities care for the developmentally disabled and handicapped citizens of Florida who received / were eligible to receive Medicaid.

Correctional Officer, Gadsden Correctional Facility, Quincy, FL (February 2002 – February 2006)

Correctional and security officer at a 1500-bed medium security Florida Department of Corrections facility.

Education & Academic Training

Phlebotomist Training, February 2018, North Florida Medical Institute, 8824 Arlington Expwy, Jacksonville, FL

Currently enrolled in the phlebotomy training course with an anticipated graduation date of February 23, 2018. The training course includes training in the full scope of phlebotomy procedures, laboratory techniques, blood dichotomy, and venous puncture skills, along with safety & infection control concepts.

Dental Assistant Training and Volunteer Duties, March 2016, Molar Express, Leon County Health Department Center for Dental Care and Prevention, 912 Railroad Avenue, Tallahassee, FL.

Trained and performed full range of dental services and care for local community citizens, which included diagnosing, examining, and performing procedures on Medicaid recipients and low income residents.

Dental Assistant Certificate, June 2015, US Career Institute – Online Career Studies

EKG Diploma Certificate, February 2010, School of Health Sciences

- References –

Can furnish academic records, professional and personal character

references of the highest caliber upon request

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