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Test Cases Software

Mississauga, Ontario, Canada
April 09, 2018

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Helen Luo

Software Test Specialist/QA Analyst


* ***** ** ****** ********** as a Quality Assurance Analyst and Performance Test Specialist for Web and client/server applications in Banking and Insurance industries.

Experience in both manual and UI and API software automation testing.

Experience in performance strategy, planning, modeling, test design, scripting, monitoring and tuning

5 years’ experience in managing continuous delivery of high quality software and conducting test cases for different SDK packages

8 years’ experience in software development on Embedded system and Windows application using C/C++, Visual C++/MFC

A total of 17 years’ experience involved in detail steps of the SDLC


Computer Languages: C, C++, Visual C++/MFC, Java, SQL

Testing Tools: HP LR, HP SiteScope, HP QC/ALM, Oracle AWR Reports, Explain Plan analysis (Oracle Enterprise Manager), Java VM monitoring (Jconsole, Java Visual VM), DX Informatica, Toad, SoapUI, Informatica B2B Data Exchange, SVN

Windows Software: MS Word, MS Excel, MS PowerPoint, MS Access

Other Software: CVS, Mercurial HG server, Bugzilla, JIRA, Unix shell Scripting, perl script, Java script


M.A.Sc, Universite du Quebec a Trois-Rivieres, Canada (1989)

B.A.Sc, South China University of Technology, China (1983)


Sept 2016 – Present

Cigniti Technologies, Mississauga, ON

Functional Test Specialist/QA Analyst working on project assignment @Aviva

Functional test of monthly release of on-line commercial insurance application. Functional test of new release of on-line commercial insurance application (RTG2.0) and legacy insurance application (RTM) with agile development model from inception to go-live.

Being a great team player to train new team members with insurance and product model knowledge. Always offer helps to team members to cover test case design and execution.

Wrote over 1000 story test cases based on new business requirements and executed them. Actively engaged with BA, developers to get clarification with test case design and triage defects.

Wrote stability and regression test cases and executed them.

Executed rating test cases and worked closely with actuarial analyst and BA to update rating test cases and ratabase logic.

Actively supported team lead by providing ideas to work efficiently and maintain high standard of quality assurance.

Supported the offshore scripting team by providing product model training and defect triage.

Filed 133 defects and followed up to resolution.

The outcome of test case design and test case execution leads to elaboration documentation version update and product model update which insure best possible software application.

June 2013 – June 2016

Connected Solution Experts Inc., Richmond Hill, ON

April 2015 – June 2016

Automation Test Specialist working on project assignment @Deloitte

Software testing for on-line insurance application with agile development model

Wrote 100 story test cases and manually executed them

Implemented automation script for over 200 UI and API test cases which lead to saving of 200 man hours in manual testing in daily regression test

Used Soap UI to execute API tests

Reviewed over 1000 test cases and removed low prioritize test cases from daily to weekly run, reduced daily regression automation test run time by 45min

Supported the offsite scripting team and reviewed over 500 test scripts

Filed 75 severity-1 and -2 defects and followed up to resolution

June 2013 – Feb 2015

Performance Engineering Specialist working on project assignment @ Bank of America.

Lead performance test team. Defined performance test plans and test strategies. Used business utilization models to write new test scenarios.

Conducted performance engineering activities on ten 3-tier web applications. Validated the system performance with introduction of new features. Made 20 key transactions 50% faster.

Designed and optimized test scripts. Ran peak load, failover, boundary, and aging test.

Monitored CPU usage, memory usage, network status, response time during performance test.

Analyzed performance testing results and identified expensive transactions. Made recommendations to management team.

Monitored system performance, garbage collection, database pool connection, thread pools.

Aug 2004 - Apr 2013

ViXS Systems Inc., Toronto, Canada

Build and Release Engineer/ Embedded Software Engineer

Coordinated and produced over 500 in house developed SDK packages. Built and deployed software packages for QA and 10 customers.

Performed sanity check of each build package and identified regression root causes.

Created and conducted test cases and use cases to ensure scenarios accurately capture business functionality and project requirements.

Developed middleware and SDK on an embedded system.

June 2004 - July 2004

Software Programmer - Momentas Corporation, Toronto, Canada

Developed software package for on-line stock trading.

Aug 1999 – Aug 2002

Mechanical Designer - Zenon Environmental Inc, Canada

Designed process and piping of water treatment plant.

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