Personal Assistant Customer Service

Jetal ShailendraKumar Adhyapak

(M) + (1-323-***-****

Email: ***************@*****.***

Address: ***, ******** ******, ****** ****, NJ – 07307.

My Quest

Looking for a company that can provide me better job profile & flexible work environment Standard Growth Plans as per industry standards long term association.

I am having past experience of handling confidential business matters and information with discretion.

Professional Summary:

An enthusiastic and motivated professional with 8 years of experience.

Good interpersonal, written and verbal communication skills, very good team player, team leader, and also can work independently.

Excellent analytical and problem solving skills and decision maker.

Knowledge of MS Office application, Internet Surfing, Word press website designing, Power point.

Professional Experience:

Business Head 05/2012 – 11/2017 (Tenure: 5yrs)

Kamania Computer Academy Pvt Ltd Gujarat, India

(K7 International)

USA/Canada/Australia/UK/NZ/Singapore Student visa, Tourist visa process & Coaching,

Played multiple role of Personal assistant to Director, Administration supervisor, financial advisor, Customer service and Team leader.

Managed team target, new batch schedule for IELTS/TOEFL/GRE/GMAT & SAT, total billing & collection of each team member and monthly expense report.

Managed Director’s personal and professional calendar.

Developed team of 35 members, Recruitment procedure, training to new joiners, daily reporting system, monthly planner, college visits for seminars, Advt planning, In house seminar, education fair, admission & visa process, interview preparation for USA Student visa, new tie-ups with universities & colleges, handling agent network, updates on social networking.

Experience of handling Online, print and digital Marketing, design new packages & price for each product,

Managed other three branches at Baroda, Rajkot, and Vidyanagar in Gujarat, India.

Also took care of business development, selling, planning for new strategies and ideas, monthly, quarterly and yearly business model with costing and targets, motivating and supporting them to achieve targets, daily meetings and reporting from all branches.

Created presentations using Microsoft Power Point.

Handled incoming and outgoing correspondence including mail, email, and faxes.

Administrative duties like, assisted Director with interacting with agents and universities.

Handled cash receipts and tracked cash withdrawals.

Designed Commission and student class schedule spreadsheets and PowerPoint presentations.

Handled collection process of past due accounts.

Oversee all aspects of the coaching, admission and visa process service ensuring that the process runs smoothly.

Personal Assistant to CEO 10/2008 – 04/2012 (Tenure: 3yrs)

Ace Edutech Gujarat, India

Used to handle new tie-ups with agents, universities and colleges, Commission invoice, daily inquiries, enrollments, student’s admission & visa process.

Responsible to arrange education fair, seminars, presentations & spot admissions.

Responsible for taking interviews, giving training to new joiners with Induction and product knowledge.

Used to give Weekly presentations on different knowledge based topics to enhance team knowledge and confidence.

Preparing daily activity reports of the entire team of counselors, Telesales and marketing team.

Handled incoming and outgoing correspondence including mail, email, and faxes

Attend business meeting and took meeting minutes.

Travel with clients for seminars and business tie-ups.

Managed CEO’s personal and professional calendar.

Worked closely with executive team to organize schedules facilities and agendas for corporate meetings.

Compiled financial staffing and various other reports for management.

Performed personal errands for CEO from picking up guests from the airport to purchasing gifts for CEO’s client’s friends and family.

Supervised 4 support staff members.

Achievements:

Awards:

Best team player of the month, just after joining of the first month, June 2012

No.1 coaching institute for an IELTS exam, 2014, 2015 and 2016

Highest student visa ratio of the year, 2013, 2014 and 2016

Salary appraisal within two months, 2012

Best team leader of the year, 2014

First target achiever counselor, 2011

Leadership:

Successfully established two other branches at Baroda and VV Nagar, Gujarat, India.

Best trainers for new joiners.

Creative marketing campaign team of Ahmedabad

Founder, Writer and blogger on www.leftbook.info

Offers from reputed UAE based education consultants on the basis of references

Academic credentials:

Aviation and Hospitality diploma from Frankfinn Institute of Air hostess Academy in year 2008.

T.Y.B.Com from Gujarat University in the year 2007-08.

H.S.C from Gujarat Board in year 2004-05.

Personal Details

Other name: Jia ShailendraKumar Adhyapak

Date of Birth: 8th Aug 1987

Marital Status: Married

Interest: Reading, Travelling, Cooking, Writing

Languages Known: English, Gujarati, and Hindi

Desired job Type: Full time/Permanent.

Strengths

Ability to excel under pressure, and to work continuously with higher motivation and energy levels. Believe in task and time perfection, I am very creative and highly experienced leader can take your organisation to the next level if given a chance.

WHAT ADD TO MY TALLY OF POINTS

To be an effective person, I keep myself well informed and share this knowledge with my team. Above all, I am industrious and creative.

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