A proven leader and communicator who offers expertise in developing

and executing successful growth through acquiring talent and building high performing teams. Brings a perfected ability to develop collaborative internal and external networks that quickly identify problems, generate creative solutions, and implement strategy, resulting in an immediate and enduring impact on the corporate top and bottom line. L E N N Y V A W T E R

103 Haymaker Place

Williamsburg, VA 23185

757-***-****

ac4238@r.postjobfree.com

Thomas Nelson Community

College 1988 - 1991

CONTACT PROFILE

WORK EXPERIENCE

• Served as the New Store Opening Training Facilitator for the Northeast Territory and Canada. The duties included staffing, onboarding, and training for 15 new store openings with a total employee hiring count of 1,400.

• Created and successfully executed workload management best practices to increase field efficiency, improve planning, and streamline training for a team of over 100 employees.

• Implemented a market plan to increase productivity by 30% through utilizing P&L and labor reports. Effectively added a million dollars in sales in year over year results.

• Aggressively integrated exceptional customer service practices, which increased customer satisfaction by 150% (top 20% in the Northeast Territory – a 45 store district).

• Increased employee satisfaction and retention by 50% through implementing new training and development programs for an average of over 100 employees.

• Created an effective business strategy that boosted sales from $6.2 million in 2004 to $13.3 million in 2017.

• Conducted successful operational audits and executed strategies to decrease shrink from 1.42% to 0.32%.

• Served as the Team Lead for the creation of the Nike Community Ambassador Program, which encourages and empowers every Nike employee to volunteer in community events. Through this program: o Created a middle school run club for girls that empowered them to build self-confidence and worth, through sport. SALES & TALENT ACQUISITION MANAGER / General Manager NIKE. INC WILLIAMSBURG, VA 2009 - 2018

EDUCATION

EXPERTISE

• Recruiting and Acquiring Key

Talent

• Inspirational Leader

• Budget Administration &

Oversight

• Sales Training

• Large Scale Team

Development

• Employee Training

• Quantitative Analysis

• Operational Analysis

• Inventory Management

• New Team Development -

Inception to Completion

• Change Management

• Long Term Strategic Business

Planning

Sales and Talent Acquisition Manager – 20+ Years

Experience

L E N N Y V A W T E R

WORK EXPERIENCE (CONTINUED)

• Nike Community Ambassador Program projects continued: o Supported the Big Brothers/Big Sisters Organization for three years, which builds trust and friendship to help troubled youth. Organized an outreach program to provide Christmas gifts to 20-25 little brothers and sisters.

o Took part in Buddy Baseball where the Nike team partnered with special needs children to help them learn the game of baseball and build an “I can do anything attitude”. Sales Team Leader/GENERAL MANAGER (CONT.)

NIKE. INC WILLIAMSBURG, VA 2009 - 2018

• Managed and Recruited talent as well as directed diverse management teams for the entire Williamsburg center, which included managing the Gap and Banana Republic stores simultaneously.

• Played a key role in boosting profitability by 20%, credit conversion by 50%, and customer satisfaction ratings by 25%.

• Created and oversaw the implementation of a shortage action plan that decreased shortage by 30% and decreased shrink to

.68%, while the industry average was 1%.

•

CENTER MANAGER

GAP. INC WILLIAMSBURG, VA 2004 - 2009

AWARDS

VOLUNTEER

WORK

• Served as a key part of a management team that increased the Orlando market from 2 stores to 7 stores, which boosted sales from

$26 million in 1999 to over $70 million in 2004.

• Assisted in developing Nike’s processes for point of sale replenishment, the 9 Merchandise Principles, and creation of The Nike Service Center. These processes are still in use across Nike Direct to Consumer to this day.

• Managed a staff of up to 150 employees, through effective scheduling, planning, and work load accountability across each department.

OPERATIONS MANGER

NIKE, INC. ORLANDO, FL 1999 - 2004

• Award of Excellence by

Territory Director after 15th

New Store Opening

NIKE, INC. 2017

• Head Coach of the Year

NIKE, INC. 2016

• Brand Truth 2.0 Award, “We

Serve the Athlete” NIKE,

INC. 2015

• Brand Truth 1.0 Award,

“Youth Is Our Energy” NIKE,

INC. 2013

• Here For The Girls (A National

Breast Cancer Organization)

2007 – 2018

Founded and organized an

annual Golf Tournament for

10 years that nets an average

of $50,000 per year in

donations for the

organization.

• Athletic Booster Club

Volunteer for Bruton High

School 2016-Present

Fundraised, planned events,

and volunteered at sporting

events.

• Head Start Program &

Community Action Agency

2017

Served as a community

organizer for an outreach

program that provided

Christmas gifts to over 45

underprivileged pre-school

children.

Sales and Talent Acquisition Management – 20+

Years Experience

Contact this candidate