Customer Service Representative

Location:

Posted:

April 09, 2018

George Torgerson

515-***-**** ********@****.***

Linked In Profile: www.linkedin.com/in/george-torgerson-24373a4

Customer Service Experience

Pur Foods Ankeny, Iowa

Customer Care Representative 3/17 to 3/18

Make inbound and outbound calls regarding food orders.

Renaming scanned files by using established naming conventions for the state of Georgia.

Raine Recruiting West Des Moines, Iowa

VOE Processor I 9/16 to 1/17

Make outbound calls to verify employment.

Remedy Intelligent Staffing Des Moines, Iowa

Customer Service Representative 5/16 to 6/16

Take inbound calls to enroll customers into managed care organizations

Volt (Nationwide Insurance) Des Moines, Iowa

Part Time Phone Screener 3/15 to 10/15

Average 45 outbound calls per hour

HP Enterprise Services Des Moines, Iowa

Customer Solutions Rep II 03/11 to 02/12

Take inbound calls for health and beauty product sales.

Took 100 average calls per day.

Education

Des Moines Area Community College Des Moines, Iowa

Network Security Manager Certificate Program 2013-2014

Hamilton College (Kaplan University) Cedar Rapids, Iowa

AA Computer Information Systems: Web Design 2001

Grand View University Des Moines, Iowa

BA Accounting 1995

Des Moines Area Community College Des Moines, Iowa

AAS Accounting 1992

Military Experience

Hospitalman

US Navy Reserve

March 1987 – March 1995 (8 years 1 month)

Provided patient care and evaluations.