PANDORA JONES
*******.*.*****@*****.***
Administrative Assistant Profile
I am a self-directed, hard-working, organized support professional with an excellent eye for detail with 10 years of experience in office management and administration. I’m able to thrive in corporate and small business environments alike, with strong interpersonal and communication skills. Executive Office Management * Client Communication * Microsoft Office Suite * Database Management * Calendar Management * Document Management * Confidential Correspondence * Meeting and Event Planning * Multi-line Telephone Phone System * Data Entry * Customer Service & Client Relations * Union Representative
* Transcription/Dictation
Professional History
Bridgewest Capital Management 2016 – Present
Front Desk Receptionist/Administrative Assistant
Developed a data based office building directory.
Coordinate lunch daily with catering company for management and employees.
Greet and direct visitors to the appropriate company/person.
Apply and demonstrate advanced knowledge of all standard office equipment.
Receive, sort, and distribute mail/packages.
Responsible for the vending services for the building. American Red Cross, Feed My Sheep, and Think Together 2015 - 2016 Volunteer with various non-profit organizations
Recruited, interviewed, and registered donors. Provided direct service and support to individuals by passing out food, clothing and reading to children. Managed program resources to ensure efficiency.
Established & maintained relationships with agencies and organizations in community to meet community needs.
Nu Flow America, Inc. 2014 - 2015
Office Manager
Assisted Regional Manager with administrative duties and designed and implemented a successful workflow in the office.
Conducted accounts receivables; daily collections and invoicing.
Recorded, reviewed, and adjusted employee timesheets using ADP.
Managed company credit cards/activity log, and weekly spending requests.
Ordered and maintained office supplies and inventory to ensure cost efficiency and savings wherever possible.
Booked and scheduled travel and hotels for staff and customers.
Generated expense reports for all staff in a timely manner.
Responsible for company’s internal and external communications and correspondence between management, team members, and customers.
Provided HR support by processing new hire paperwork, maintaining employee and customer files and improving record keeping for HR related matters.
Pandora Jones
Glen Mar Early Learning Center 2012 - 2014
Executive Administrative Assistant
Assisted Director with administrative duties and successfully restructured the workflow of the office.
Translated data provided for tables, charts, letters, recurring reports and memorandums.
Used verbal, written, or independent instructions as needed for designing custom solutions for individual students and various general tutoring programs.
Learned ACS financial suite to input and keep track of tuition payments.
Responsible for purchasing all supplies.
Established, maintained and restructured departmental files for better organization and ease of use by staff professionals.
Maintained calendars, scheduled appointments, and field trips, arranged departmental training and lunch, back to school night, book fairs, open house events, and staff meetings. Howard County Public Schools 2002 – 2012
Special Education Para-Educator
Implemented redirection and disciplinary action for the safety of the students and classroom.
Generated educational lessons, class materials, and group activities for special needs’ students.
Administrative/Office support: assisted the Principal with administrative support during the summer months.
Received and prioritized telephone calls, greeted visitors, processed and distributed all incoming mail; applied and demonstrated advanced knowledge of office equipment.
Established, maintained, and revised departmental files, (i.e. student and staff files).
Worked on special projects as requested by the Principal and/or senior educational staff for the purposes of enhancing the building and academic experiences of the special needs’ students. The Noah Group (Non Profit) 1991 – 2002
Office Manager
Assisted the Assistant Director with daily operations for the office.
Supervised and managed a staff of four employees.
Balanced the budget and kept track of supplies, purchases, and petty cash.
Maintained calendar, scheduled appointments, arranged departmental meetings, trainings, and luncheons.
Responsible for internal and external communications and generated reports.
Responsible for managing and maintaining vendor services for all hardware and office equipment. Education
Howard Community College 2003 – 2005
Office Technology/Early Childhood Education 2013
Arizona State University (Online) 2015 – present
ESOL
TESOL Teaching Certificate Part 1
Women Helping Women (WHW) 2016
Intermediate Word, Excel, and Power Point Certificate 2