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Engineer Customer Service

Location:
Salem, TN, India
Posted:
April 09, 2018

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Resume:

KATHIRVEL R

+918*********

ac420c@r.postjobfree.com

Career Objective:

To work as a laptops and mobiles repair technician for a computer shop where my customer service and laptops and mobiles repair skills can help clients in enjoying their devices for a longer period.

Work Experience:

I have experience working as L2&L3 chip level mobiles and laptop service Engineer in F1 info service solution Pvt Ltd, Bangalore from February 2017 to December 2017.

Have experience working as L2&L3 PCB chip level desktop and laptop and mobiles service Engineer in REGENERSIS (India) Pvt Ltd, Bangalore from July 2015 to 2017.

Summary of Skills:

Excellent customer services, organizational, decision making skills

Efficient at rework(SMD & PTH COMPONENS) and soldering and de soldering knowledge in all PCB boards

Thorough knowledge about the working technique of the mobiles, laptops and desktop

Ability to install and repair hardware and software components

Familiar with the quality control measures and testing

Efficient at updating knowledge in mobiles and laptops technologies and software

Roles and Responsibilities:

Undertaking repairing work for mobiles and laptops and desktops, diagnosing, and fixing hardware and software faults

Identifying the nature and reasons of failure of the computer systems and applying logic and right approach for repair

Replacing defective hardware and updating software in laptops and desktops

Rework the SMD & PTH components in motherboard (PC & laptop).

Examining visual components and making sure the screen portrays clear picture

Ensuring laptops are providing loud and clear audio quality

Replacing the non-functioning keys of the keyboard and ensure its smooth operations

To check the quality of laptops and desktops and finally dispatched.

Academic Qualification

B.E (Electronics & Communication Engineering) from Tamilnadu College of Engineering, Coimbatore with 6.4 (CGPA) in 2015.

Diploma (Electronics & Communication Engineering) from Paavai Polytechnic College, Namakkal with 82% in 2012.

HSC from Govt Higher Secondary School, Kolakkudi (trichy) with 54% in 2009.

SSLC from Govt Higher Secondary School, Kolakkudi (trichy) with 52% in 2007

Academic Projects:

Engineering Main Project is based on “SEMANTIC IMAGE COMPRESSION BASED ON DATA HIDING”.

Engineering Mini project is based on “AUTOMATIC SECURITY ALARM”.

Diploma project is based on “AUTOMATIC HOME APPLIANCE CONTROL SYSTEM”.

Interests of Technical Areas:

Digital communication

Microprocessor and Microcontroller

Electronics Devices and Circuits

Personality Traits

Accept difficulties as challenges

Patience

Hardworking

Soft-spoken and nature wise friendly

Personal Information

Father’s Name : Rajendran T

Address : 2/177, North street, Ammangudi (post),

Thottiam (T.k), Trichy-621208.

Date of Birth : 10/06/1991

Nationality : Indian

Marital Status : Single

Languages Known : Tamil, English & Kannada (speak only)

Blood Group : O +ve

I hereby declare the information furnished above is true to the best of my knowledge. If I am selected I will work hard and take necessary steps to improve our concern to higher level.

Place :

Date : (KATHIRVEL R)



Contact this candidate