Engineer Customer Service
Resume:
KATHIRVEL R
************@*****.***
Career Objective:
To work as a laptops and mobiles repair technician for a computer shop where my customer service and laptops and mobiles repair skills can help clients in enjoying their devices for a longer period.
Work Experience:
I have experience working as L2&L3 chip level mobiles and laptop service Engineer in F1 info service solution Pvt Ltd, Bangalore from February 2017 to December 2017.
Have experience working as L2&L3 PCB chip level desktop and laptop and mobiles service Engineer in REGENERSIS (India) Pvt Ltd, Bangalore from July 2015 to 2017.
Summary of Skills:
Excellent customer services, organizational, decision making skills
Efficient at rework(SMD & PTH COMPONENS) and soldering and de soldering knowledge in all PCB boards
Thorough knowledge about the working technique of the mobiles, laptops and desktop
Ability to install and repair hardware and software components
Familiar with the quality control measures and testing
Efficient at updating knowledge in mobiles and laptops technologies and software
Roles and Responsibilities:
Undertaking repairing work for mobiles and laptops and desktops, diagnosing, and fixing hardware and software faults
Identifying the nature and reasons of failure of the computer systems and applying logic and right approach for repair
Replacing defective hardware and updating software in laptops and desktops
Rework the SMD & PTH components in motherboard (PC & laptop).
Examining visual components and making sure the screen portrays clear picture
Ensuring laptops are providing loud and clear audio quality
Replacing the non-functioning keys of the keyboard and ensure its smooth operations
To check the quality of laptops and desktops and finally dispatched.
Academic Qualification
B.E (Electronics & Communication Engineering) from Tamilnadu College of Engineering, Coimbatore with 6.4 (CGPA) in 2015.
Diploma (Electronics & Communication Engineering) from Paavai Polytechnic College, Namakkal with 82% in 2012.
HSC from Govt Higher Secondary School, Kolakkudi (trichy) with 54% in 2009.
SSLC from Govt Higher Secondary School, Kolakkudi (trichy) with 52% in 2007
Academic Projects:
Engineering Main Project is based on “SEMANTIC IMAGE COMPRESSION BASED ON DATA HIDING”.
Engineering Mini project is based on “AUTOMATIC SECURITY ALARM”.
Diploma project is based on “AUTOMATIC HOME APPLIANCE CONTROL SYSTEM”.
Interests of Technical Areas:
Digital communication
Microprocessor and Microcontroller
Electronics Devices and Circuits
Personality Traits
Accept difficulties as challenges
Patience
Hardworking
Soft-spoken and nature wise friendly
Personal Information
Father’s Name : Rajendran T
Address : 2/177, North street, Ammangudi (post),
Thottiam (T.k), Trichy-621208.
Date of Birth : 10/06/1991
Nationality : Indian
Marital Status : Single
Languages Known : Tamil, English & Kannada (speak only)
Blood Group : O +ve
I hereby declare the information furnished above is true to the best of my knowledge. If I am selected I will work hard and take necessary steps to improve our concern to higher level.
Place :
Date : (KATHIRVEL R)
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