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Supply Chain Customer Service

Location:
Sylvania, OH, 43560
Posted:
April 05, 2018

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Resume:

OTTO J. STEELE, CPIM, CPM

**** ****** ******

Sylvania, OH 43560

Phone: 419-***-****

Email address: ac41u3@r.postjobfree.com

CAREER OBJECTIVE

Searching for a leadership position in a supply chain management role that I can utilize my abilities, knowledge and previous career experiences to assist in achieving the strategic plan of the organization. WORK EXPERIENCE

Jun. 2005- Owens Corning World Headquarters, Toledo OH Dec. 2017

Roofing Supply Chain Analytics Leader, Owens Corning, Toledo, OH Responsibilities included the demand planning process for roofing shingles

Led monthly demand planning process calls with commercial teams

Led monthly demand planning meeting with business leadership

Led SAP deployment project for Brentwood roofing components plant Roofing and Asphalt Planning Leader, Owens Corning, Toledo, OH Responsibilities included the leading of production planning and tactical sourcing for several roofing plants. Had direct leadership responsibilities.

Led communication between S&OP process to the various plants that I had leadership of

Tracked and led the minimization of SMOI

Tracked and led the minimization of expedited freight, detention and demurrage for inbound raw materials BMG Warehouse Operations Leader, Owens Corning, Toledo, OH Responsibilities included the leading warehousing for all roofing plants and all BMG Canadian plants

Ensured that warehousing activities are meeting the expectations of our customers by having low dwell times, high order fill rate percentages and the minimization of service exception calls (SECs)

Facilitated the standardization of warehouse operations across the plants

Acquired additional warehouse space when needed by the business

Engaged warehouse in shipping activity forecasts to ensure sufficient capacity is available Roofing Sales and Operation Planning (S&OP) Process Leader, Owens Corning, Toledo, OH Responsibilities include the leading of the S&OP process, supply planning and demand planning for the roofing business.

Lead monthly executive sales and operations planning meetings.

Balance network demand with supply by creating a supply plan that optimizes capacity utilization, working capital and EBIT.

Support to the development of long range capacity planning strategies using modeling systems that financially evaluate capacity options

o Provide raw material reporting to key internal and external suppliers and internal organizations

Provide key analytics to the roofing business

Roofing and Asphalt Supply Chain Process Leader, Owens Corning, Toledo, OH Responsibilities include development and maintenance of key supply chain metrics for the roofing business. Developed processes to measure metrics for the roofing business.

Led the initial rollout of utilizing a 3PL (Bluelinx) to handle LTL shipments to Lowes

Led monthly service operating rhythm meetings

Supply Chain Functional Leader, Owens Corning, Toledo, OH Responsibilities included leading the supply chain functions for the rollout of SAP functionality for the newly created OCV business

Led project of the development of a vendor managed inventory process for the roofing business for the largest external supplier 3M.

o Rolled out all 14 roofing plants; Process streamlined data flow and assisted in reducing granule DIO

Led a forecast consolidation process for Owens Corning and Vetrotex Aug. 2000- Inventory Control and Demand Manager, Betco Corporation, Toledo, OH May 2005 Responsibilities include the management of raw material and finished goods in an active team based environment. Manage 7 direct reports, which include the production scheduling department, inventory cycle counting and inventory data management. Pro-actively communicate with internal customers to assist in the timely completion of production. Participate in numerous cross-functional teams with various other departments: marketing, sales, customer service, information technology and shop floor control.

Coordinated development of first ever perpetual inventory system for company utilizing an ERP computer system.

Average chemical inventory turnover of 14.0 compared to an industry standard of 11.0.

Developed segmented inventory reports to measure inventory turn statistics of several thousand SKUs.

Developed standard operating procedures for communication of inventory transactions.

Developed forecasting techniques for produced finished goods.

Contributed to the achievement of attaining 99% line items shipped on time. Jul. 1999- Production Scheduler, Sunrise Windows, Temperance, MI Aug. 2000 Responsibilities include the management of production scheduling and outbound customer shipments. Ensure customer satisfaction utilizing pro-active communication to both external customers and internal team members. Duties also include answering questions regarding expediting, delivery dates, receiving orders, and status updates of where orders are in process.

Facilitated in the implementation of order entry, production scheduling and truck routing hardware.

Prior to implementation of hardware, put into practice the use of a database to increase customer satisfaction and accuracy of production scheduling.

Developed backlog report to help ensure optimum customer satisfaction.

Implemented and ensure delivery programs with numerous customers. Mar. 1998- Warehouse Manager, Great Lakes Window, Walbridge, OH Jul. 1999 Responsibilities included the supervision of twenty hourly employees in a receiving and material handling environment. Coordinated inventory accuracy measurements by using cycle counting techniques. Additionally, I was responsible for safety and forklift training.

Advanced procedures to improve accuracy of cycle counting.

Responsible for consolidation of warehouses

Trainer of DuPont STOP program

Coordinated facility layout for new off site warehouse.

Developed new layout for material storage to help reduce minutes per unit.

Implemented new procedures for procuring materials to numerous production lines. EDUCATION

Sep. 1990- University of Toledo, Toledo, OH, Bachelor of Business Mar. 1995 Major: Production Operations Management

Minor: Management of Information Systems

Major Grade Point Average: 3.92/4.0

Major courses included production scheduling, materials management, logistics, and quality control. Jan. 2003- APICS CPIM Certification- Achieved CPIM Certification on April 8, 2005; recertification in 2010 and 2015 Dec. 2005 CPM Certification- Achieved CPM Certification on December 14, 2005; recertification in 2010 and 2015 PROFESSIONAL AFFILIATIONS

Current member of the Toledo chapter of APICS, the Association for Operations Management.

Current member of the Toledo chapter of Institute of Supply Management (ISM)

Professional Chairperson of the University of Toledo Supply Chain Management Advisory Board

Owens Corning Supply Chain Relationship Leader for Recruiting at the University of Toledo COMPUTER SKILLS

I am very experienced with various computer applications: Microsoft Windows, Microsoft Office Suite, Microsoft Query, SAP TM, SAP, SAP Business Information (BI), Solomon and BPCS.



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