Profile Summary
**+ years of industry experience in project management and business analysis. Creative and innovative thinker, with excellent communication and presentation skills, bringing energy, enthusiasm and leadership to problem resolution.
Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements and competitive advantage.
Strong negotiator; leverage technical, business and industry specific acumen to communicate effectively with client executives and their teams.
Expert in agile and waterfall methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.
Skills Summary
Change Management
Contract Negotiation
Project Scheduling and Budgeting
Risk Management
Scope Management
Stakeholder Management
Vendor Management
Content Management Systems – ExpressionEngine
Data Analysis -Tableau, Cognos,
Microsoft - Excel, Outlook, SharePoint, PowerPoint, Project, Visio, Word
Microsoft Project Management
Relly
JIRA
Career Progression
Project Manager, 2015 to present
Santander Bank, Boston, Ma
Graduate Assistant, 2015 to 2017
Framingham State University, USA
Project Manager, 2006 to 2015
Central Scientific Instruments Organization, India
Business Analyst II, 2000 to 2006
Central Scientific Instruments Organization, India
Technical Analyst (Quality Assurance) 1999-2000
Groz-Beckert, India
Achievement Highlights:
Served in research and development, higher education, and manufacturing industries to deliver project management for projects of varying size and complexity
Managed budgets, timelines, and cross-functional teams of up to 25 developers, programmers, analysts and network specialists.
Led teams across broad technical and business disciplines to ensure project milestones were completed on time, on budget and with the desired results.
Mitigated risk factors through careful analysis of business processes and statistical data.
Collaborated with technology partners and businesses and specify systems requirements.
Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
Led design and enterprise wide rollout of robust, scalable and secure enterprise resource planning and point-of-sale systems.
Created effective, cross function, and organized communication with all stakeholders. Present business reviews and key communication metrics before project sponsors and higher management
Completed projects ahead of schedule, under budget, and to universal client approval.
Managed all phases of the software development lifecycle for several custom solutions.
Delivered industry-leading software bringing cost-effectiveness and shortening processing times from weeks to minutes.
Guided teams in the development of relational database management systems with improved the consistency, traceability, and accessibility of data.
Managed large-scale initiatives involving the transition of programs to new platforms and merger of disparate systems.
Achieved seamless migrations and integrations with no unscheduled downtime.
Design and implementation of strategic initiatives for enterprise project success, successfully managed multiple project varying size and complexities pertaining to digital transformation
Elaborative understanding and working knowledge in banking and credit card business and digital servicing trends.
Collaborate with team roadblocks resolutions to eliminate interdependencies.
Managed IT procurement mechanism by developing metrics for vendor selection and cost reductions.
Develop best practices to cooperate with service providers to get enhance results through necessary rectifications as and when needed.
Tracked down project performances and deliverables through active analysis and adequate customer satisfaction metrics. Systematical organized and used lesson learned documents and form.
Education and Credentials
Master’s Degree in Business Administration 2017
Framingham State University, MA, USA
Post-Graduate Diploma in Materials Management 2010
Indian Institute of Materials Management (IIMM), Chandigarh, India
Certificate in ISO 9001:2008 Quality Management Systems-Requirements 2009
Ministry of Communication and Information Technology, India
Certificate in Enterprise Resource Planning System Management 2009
Human Resource Development Center, India
Bachelor’s Degree in Management 2002
Panjab University, Chandigarh, India
Memberships/Volunteer Experience
Member of International Federation of Purchasing and Supply Management (IFPSM), chartered member of Paxet Commercium
Event organizer and fund raiser for Rotary International
Work Authorization
Permanent Resident of Canada, authorized to work for any employer.
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