Customer Service Administrative Assistant

Allison Brackhahn

**** ******* ****, *** ****, TX 78738

512-***-**** (Cell)

*********@*****.***

SUMMARY

• Highly motivated and dedicated professional with a strong work ethic.

• Outstanding communication, interpersonal, and customer service skills.

• Excellent analytical, negotiation, and problem-solving abilities.

• Successful in establishing an exceptional rapport with individuals on all levels.

• Ability to prioritize workload and meet deadlines in fast paced environments.

• Strong organizational and time management skills with attention to detail.

HIGHLIGHTS

• Customer Service • Communication Skills • Scheduling/Reporting

• Decision-Making • Prioritizing • Flexible Schedule

EMPLOYMENT

CLOSING ESCROW ASSISTANT

TRINITY TITLE OF TEXAS, Austin, Texas July 2017-Jan 2018

~Make sure office is ready for daily traffic, answer phones, set up files, assist is escrow duties as

assigned, scanned documents, generate letters, order HOA’s, deposits, verify information on

files are correct

ADMINISTRATIVE ASSISTANT

PLATINUM TITLE PARTNERS, Austin, Texas Nov 2016 – July 2017

~ Orders HOA documents, prepares and sets up new files, daily deposits, assists escrow officers

and assistants when needed, scan information to be e-filed or closing out a file, update

information in files, ordered office supplies, scheduled daily deliveries for Fedex,

USPS, general office duties as assigned

FULL-TIME MOM 2010 - 2016

~ Time Management: schedule appointments, maintain records, quality time with children and

family, multi-task, and full-time transportation coordinator.

TELLER 2007 - 2010

WACHOVIA BANKS, Austin, Texas

~ Responsible for the handling, processing and servicing of clients' branch transactions in a prompt,

efficient and accurate manner; kept records of transactions that went through the personal hands of the

teller lines; balanced all monetary, vault and paper transactions on a daily basis

EXECUTIVE ADMINISTRATIVE ASSISTANT 2003 - 2005

KEVIN HENDERSON, ATTORNEY AT LAW, Georgetown, Texas

~ Updated & maintained attorney's calendars, created a highly effective organizational & filing

system, including quick and thorough indexing, filing & storage, resulting in easy access to critical

information & streamlined office functioning, drafted documents maintained highly confidential

material

COMPUTER • Windows, iOS, Microsoft Office (Word and Excel), Microsoft Outlook;

SKILLS Internet Research, Powerpoint, Ramquest, AIM, Sureclose, 10 key

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