Fatima (Tina) Paljevic
***************@*****.***
Profile
Business Analysis with over 8 years’ experience analyzing business operation and developing solutions of implementation, while reducing risk exposure.
Areas of Expertise
Fixed Income, Strategic Planning, Relationship Building, Performance Metrics, Business Analysis, Staff Training and Development, Correspondent Banking, Executive Presentation, Process Improvement, KPI, Risk Management, Project Management, Compliance, Investment Banking, BRD, Repo, Treasuries, Six Sigma, GSCC, DTC, Magellan, ICI, TRACS, UAT Testing, FINRA, Fed Auction, Swift, Fed Wire, CHIPS,
(March 2016 – Present: Took care of ill Father. Now actively seeking a new role within the Financial Industry)
Deutsche Bank 7/2012- 2/2016
Business Analyst /Project Manager, Fixed Income
Gathered, wrote and presented Business Requirement Document (BRD) to management and stakeholders globally
Delegated and worked with managers to ensure requirements and timelines for project completion for Fixed Income on Trading Floor
Supported execution of migration and testing for all projects
Reported to compliances, upper management and traders process on projects and risk exposure for fixed Income
Developed and produced performance metrics on a regular basis, including scorecard reporting to track progress and risk exposure resulting in 15 percent lowing of risk exposure
Evaluated root cause of issues and created solutions to avoid loss/risk to bank
Worked with technology to implemented changes and ensured UAT testing was completed for systems and software delivery lifecycle, including broadridge (ICI), Magellan
Collaborated with Rating Desk to define solutions to business needs resulting in over $100,000 saving yearly
Monitored, reported and resolved issues with all risk reports for Treasuries, Syndicates, MBS and Repo
Implemented system changes to better document performance results and track deficiencies
Prepared on-going analysis on KPI/KRI then communicated in weekly meeting to upper management and compliance
Managed and communicated gaps in project, best future practices along with closure results and actual benefits
Improved STP rate from 92 to 98 percent resulting in over $300,000 savings yearly
Improved GSCC Rate for brokerage and exchange from 96 to 99.97 percent resulting in over $80,000 saving yearly
Repo Support Analyst (8/2007-7/2012)
Worked with IT to automate pair off process
Monitored the activity of Algorithmic trading, responded and resolved irregular behavior issues
Conducted research and analysis for creating business cases to out/near sources
Developed and monitored adoption of new solutions
Drove performance improvement through end-to-end process design and management
Identified / developed metrics that reduced cancel and correct process over 80 percent
Financed position in the repo broker
Standard Chartered Bank 10/2006-4/2007
Sales Support
Resolved escalated customer service issues
Proactively supported the portfolio of customer identified in “Outserve Initiative”
Determined business requirements and prioritizing them for change
American Express Bank 9/1994-10/2006
Sales/Marketing, Assistant Relationship Manager (12/2004-10/2006)
Developed rapport with clients (North East Banks) and provided service above and beyond the call of duty
Monitored new relationships thought daily analysis of activity
Conducted client profitability analysis using various MIS sources
Conducted market research to help market segment target
Increased sales on US Dollar payments
Pattern Analysts (Compliance), Analyst Specialist (11/2002-12/2004)
Analyzed and resolved complex issues and improved workflow
Serviced on team that improved workflow with lean Six Sigma
Client Account Control 10/1997-10/2002
Updated FX Rates
Opened, Closed and Updated Account
Compliance 9/1994-10/1997)
Updated KYC
Worked with Relationship Managers to get documents
Education:
Master in Organization Management from University of Phoenix (2004)
Bachelors in Management from Mercy College (2002)