Nancy Dee Harkins

**** ********** ******

San Antonio, Texas 78230

ac41q9@r.postjobfree.com

210-***-****

Dedicated and dependable / Attention to detail / Friendly and outgoing

WORK EXPERIENCE

Lead Receptionist - Brookdale Senior Living - San Antonio, Texas

March 2013 to August 2017

Greeting everyone that comes in with a smile and a warm welcome.

Excellent customer service

Data entry, new resident information, update company forms

Answer incoming calls and direct them to the appropriate department

Received the mail, sorted it and delivered it to the residents

Assisted with activities and helped in the dining room

Entered any maintenance issues into the TELS System

Schedule resident appointments and transportation

Kept the front area tidy, always

Gave tours of the community to potential new residents

As a team player, I helped anyone that needed my help

Caregiver

2008 to 2013

I assisted with the daily routine; medication, grooming, and feeding for my father with Dementia.

Manager/Owner - Nancy Harkins Stationer - San Antonio, TX

1985 to 2007

Management, Customer Service, Sales, Purchasing, Accounts Payable, Accounts Receivable, Payroll

EDUCATION

Churchill High School

SKILLS

Customer Service

Administrative/clerical - typing, data entry, reception

Sales and marketing - inside sales, consulting

Accounting - payables, receivables, payroll

PROFESSIONAL REFERENCES

Terry Wuestney Executive Director at Brookdale 210-***-**** ac41q9@r.postjobfree.com

Julia Smuk Nurse at Brookdale 210-***-**** ac41q9@r.postjobfree.com

Kathi Frye Resident at Brookdale 361-***-**** ac41q9@r.postjobfree.com

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