Customer Service Data Entry
Resume:
Nancy Dee Harkins
San Antonio, Texas 78230
**********@***.***
Dedicated and dependable / Attention to detail / Friendly and outgoing
WORK EXPERIENCE
Lead Receptionist - Brookdale Senior Living - San Antonio, Texas
March 2013 to August 2017
Greeting everyone that comes in with a smile and a warm welcome.
Excellent customer service
Data entry, new resident information, update company forms
Answer incoming calls and direct them to the appropriate department
Received the mail, sorted it and delivered it to the residents
Assisted with activities and helped in the dining room
Entered any maintenance issues into the TELS System
Schedule resident appointments and transportation
Kept the front area tidy, always
Gave tours of the community to potential new residents
As a team player, I helped anyone that needed my help
Caregiver
2008 to 2013
I assisted with the daily routine; medication, grooming, and feeding for my father with Dementia.
Manager/Owner - Nancy Harkins Stationer - San Antonio, TX
1985 to 2007
Management, Customer Service, Sales, Purchasing, Accounts Payable, Accounts Receivable, Payroll
EDUCATION
Churchill High School
SKILLS
Customer Service
Administrative/clerical - typing, data entry, reception
Sales and marketing - inside sales, consulting
Accounting - payables, receivables, payroll
PROFESSIONAL REFERENCES
Terry Wuestney Executive Director at Brookdale 210-***-**** ***********@*****.***
Julia Smuk Nurse at Brookdale 210-***-**** *********@*****.***
Kathi Frye Resident at Brookdale 361-***-**** *.******@*****.***
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