Sales Representative Customer Service

LORI A. SPAK

** ********* *****

Chesterfield, NJ 08515

Mobile: 732-***-****

*******@***.***

SUMMARY

Bookkeeper with over 20 years experience in the construction industry. Well versed in all phases of corporate banking, building supply, and new construction projects. Extremely detail oriented, organized and able to work with minimal supervision. A creative, self-starting problem solver and team player with strong written and verbal communication skills.

CORE COMPETENCIES

Quickbooks

Handle Claims

Relationship Building

Microsoft Office

Bank Reconciliation

Purchase Order Processing

3PL

Office Administration

Overdue Account Management

SAP Software Program

Time Management

CRM Experience

EXPERIENCE

PRIMESOURCE BUILDING PRODUCTS, INC – New Brunswick, NJ June 2015 – Nov. 2017

Inside Sales Representative

Responsibilities include daily outgoing/incoming calls to/from customers to provide customer service and information and new product opportunities and specials.

Follow up on quotes to customers, addressing concerns.

Taking orders by phone, email and fax and entering them into SAP.

Photocopying, faxing, emailing and scanning orders and quotes for customers.

PRIME SOURCE BUILDING PRODUCTS, INC. – New Brunswick, NJ May 2013 – June 2015

Administrative Assistant

Responsible for all 3PL duties. Including booking all carrier pick ups for stock transfers, ensuring all carrier invoices are approved and coded to the correct general ledger account.

Handle damage claims with carriers.

Enter payables for all DC expenses. Print truck runs daily and correct errors as necessary.

Confirm and match all backups to purchase orders.

Negotiate and obtain freight rates for full truck loads and obtain freight rates for the sales team through 3PL.

Email all DC’s shipping information and freight costs for stock transfers.

Main contact to PGI all stock transfers.

Enter and record all checks received into Excel. Mail checks to lockbox

LATTANZIO LUMBER CO., INC. - Somerset, NJ 1991 - May 2012

Head Bookkeeper

Bookkeeper and Office Administrator for Lattanzio Lumber Co., Inc. and its affiliates: AJL Construction Co., Somerset Douglas Realty, LLC, Green Building Materials, West Point, LLC Elizabeth Avenue, LLC, Mid-State Equity Development Corp., and Alexander Avenue LLC.

Managed accounts payable, accounts receivable, payroll, bank reconciliation and oversaw running of all office duties allowing for smooth running of the office.

Worked closely with CPA in all aspects of financial records for Alfred J. Lattanzio and his affiliated companies.

Negotiated past due accounts and oversaw sales tax payments.

Maintained and handled all corporate banking dealings directly with bank officials.

Processed purchase orders and directly interacted with clients.

EDUCATION

Raritan Valley Community College, Branchburg, NJ, AA Office Systems Technology

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