SUMMARY

Accomplished professional ensuring system integrity, engaging in research to improve technical and departmental procedures.

Diligent problem solver with experience in Configuration Management, Release Management and Change Management. Develop strong relationships within organization and able to easily focus on task at-hand.

EDUCATION

Bachelor of Arts (BA), Computer Science – University of Massachusetts, Boston, MA.

Bachelor of Science (BS), Management/Accounting – University of Massachusetts, Boston, MA.

Security Plus – CompTIA.

PROFESSIONAL EXPERIENCE

D+H – Atlanta, GA October, 2012 – November, 2017

Software Build Engineer

Built and Deployed Software and full support of development environments including integrations and automation deployments. Created and maintained VMs using VMWare. Performed Change Management and Release Management tasks for a large scale banking application developed in .net technologies. Liaison between external client and development team.

Helped insured system integrity by verifying testing has been completed, the correct system elements are being promoted, and performing system builds in an efficient manner.

Engaged in extensive research to improve technical and departmental procedures.

Performed regression testing and digitally signed the released files to ensure the integrity of software delivered to stakeholders.

SUNTRUST BANK – Atlanta, GA January, 2011 - September, 2012

Software Build Engineer

Automated software builds using Rational Build Forge to write scripts, OpenMake 7 to create workflows, Harvest as the source code repository and wrote and maintained Perl Scripts used the enhance automation. Coordinated and hosted meetings with internal stakeholders. Created and updated metrics for managerial staff.

Worked with software groups to ensure compliance with the Sarbanes Oxley Act.

Ensured Source to Load software integrity.

Developed multiple SharePoint sites to share data with peers and managers

FORTIS ENTERPRISES LP September, 2004 – January, 2012

Accountant – Volunteer

Set up chart of accounts. Prepared and posted journal entries. Prepared annual financial reports. Prepared and filed annual taxes.

FIRST DATA CORPORATION – Atlanta GA January, 2010 – December, 2010

Software Release Analyst

Gathered data from Managers and Technical Lead for monthly and periodical software releases. Coordinated software releases. Performed Project Management duties in Clarity. Created Concepts in Clarity. Used propriety tools to create Change Requests, Incident Requests and Service Requests.

Created Implementation Plans, to ensure smooth and successful software releases.

Coordinated several meetings to determine project status and plan of action.

Built SharePoint sites to gather and share critical information between employees.

HEWITT ASSOCIATES – Marietta, GA January, 2008 – November, 2010

Setup Configuration Analyst

Configured clients and participants’ HR environment as per specification received from clients. Performed QA duties such as compliance and regression testing. Prepared test cases and test data for execution in the Unit, Integration, Acceptance and Regression environments. Executed testing activities in the Unit, Integration, Acceptance and Regression environments.

Tested configuration to ensure compliance with clients’ requests.

Wrote SQL queries to extract and manipulate data from a DB2 database, on an iSeries (AS400) system.

Debugged and resolved all errors triggered during execution.

VERIZON – Alpharetta, GA January, 2006 – December, 2007

Configuration Analyst

Performed Software Configuration Management (SCM) functions. Liaison with more than 20 developers and Marketing Dept. Implemented Change Management process. Attended meetings and evaluated projects status and assigned appropriate resources. Performed multiple daily software builds. Wrote scripts to automate software build & deployment process. Documented Software Build and deployment process. Created Excel spreadsheets and reports using Pivot Tables. Maintained and updated NAnt scripts. Administered source code control using Visual SourceSafe.

Worked with Developers to debug and resolve failed builds.

Performed periodic VSS branches to establish new baselines; and, merges back into main branch.

Ensured VSS projects are secure and are restorable on demand.

Conducted a biweekly analysis of VSS Database to ensure the integrity of the data.

Created and maintained SQL Server 2005 databases to store Build information.

HCA – Orlando, FL January, 2005 – December, 2005

Hardware Communications Engineer

Installed and configured servers, switches and other network components. Ran Ethernet and Fiber Optic cables to interconnect network devices. Acted in the capacity of manager in manager’s absence. Documented software usage procedures. Coordinated staffing schedule. Attended several weekly meetings to coordinate and tract projects status. Maintained software and hardware inventory. Assisted in budget planning. Supervised eight employees. Performed and monitor datacenter activities using Meditech OS and functionalities.

Revised Datacenter operational documents to ensure they were up-to-date with current procedures.

Created & maintained Network diagrams and Datacenter layout using Visio.

Developed, maintained and coordinated projects in MS Project and Remedy.

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INSTRUMENTATION LABORATORY – Lexington, September, 2001 – February, 2004

Configuration Analyst

Administrator for PVCS Version Manager, Tracker, VM I-Net, & Tracker I-Net - Completed PVCS Version Manager & PVCS Tracker courses at Merant University. Documented departmental build and release procedures. Created build script using PCLI commands and performed daily software builds. Installed, created and administered SQL Databases and wrote programs in Visual Basic for Database (SQL or MS) using ADO connection. Researched and purchased hardware/software for the department. Maintained software licenses. Created and managed projects using Microsoft Project 2000. Documented departmental procedures. Wrote Test plans for QA group. Maintained the operation of the Company’s network.

Worked with Developers to debug and resolve failed builds.

Attended daily meetings to discuss and assign resources used in the manufacturing of company prototypes

Installed the necessary software required to operate prototypes

Maintained VPN – Completed Checkpoint Management I & VPN-1/Firewall-1 Management II courses.

Set up FTP sites for the department.

Created professional CDs for distribution to our customers.

ADDITIONAL PROFESSIONAL EXPERIENCE

AP ENGINES- Maynard, MA

Release Engineer

Packaged Software as required by Developers. Created professional CDs for distribution to clients. Administered source code control using CLEARCASE 4.1. Maintained an automated, cross-platform build environment. Wrote Shell (Ksh) Scripts to automate Build Processes. Attended daily meetings to resolve kitting and software issues. Tracked Software Builds Defects, Tickets etc. using SOFFRONT TRACK

THE CHICKERING GROUP- Cambridge, MA

Network Engineer/Web Support

Administrated source code control using Visual SourceSafe. Set up and schedule batch jobs on iSeries/AS400 system. Documented procedures for departmental tasks. Assisted with installation and maintenance of network system. Sent tapes offsite once per week. Created databases, reports, query forms etc., using Access, Excel & SQL 7.0. Processed daily reports on an AS400 System. Created web pages for each new client S using HTML, C and FrontPage. Updated web sites by client request. Processed several reports, uploaded electronic files and created accessibility for clients.

Backed up servers on a daily basis to provide redundancy in case of system failure.

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