Customer Service Human Resources

Sarah Pain

! ** Bowman Street, L*S*T*, Hamilton, Ontario +1-365-***-**** ac41gw@r.postjobfree.com

PROFILE

Date of Birth: 03/04/1998

Nationality: French & Jordanian

Languages: Arabic – Fluent, English – Fluent, French – Fluent, Spanish – Intermediate 1 EDUCATION

McMaster University, Hamilton - Canada Class of 2020 Major in Economics & Minor in Peace Studies

King’s Academy, Madaba - Jordan Class of 2016

Advanced Placement and SAT Diploma

WORK EXPERIENCE

Internship, Aspire Company, Human Resources (HR) Department – Jordan June - July 2015

• Contact and set up interviews for candidates

• Collected, organized and entered data in excel

• Attended interviews and learned how to conduct interviews Organizational and communication skills

Barista & Server, Cafe One - Canada, Hamilton Oct 2017 - Present

• Made coffee, cashier

• Took orders from customers

• Made sure all orders were right and all customers were satisfied Communication, Hospitality and Customer Service skills LEADERSHIP

Student Proctor (Dorm Leader), King’s Academy - Jordan 2014 - 2016

• Responsible for all the girls in the dorm, be there for them academically or emotionally

• Acted as a role model for dorm residents, organized dorm activities, and took part in leadership events at the school.

Student Junior Counselor, King’s Academy - Jordan 2013 - 2016

• Be present for anyone who needs someone to talk, share, and help.

• Learn how to provide support for students with different issues such as family losses, panic attacks or bullying.

Student Delegate, King’s Academy Model United Nations, Amman - Jordan 2014 – 2015

• Member and Co-president of the Crisis Team. Created a conflict challenge for the rest of the forums for delegates to resolve and monitor the Crisis Team’s members. Student Member, Round Square King Hussein Cancer Foundation King’s Academy - Jordan 2014

• Raise awareness of cancer as a disease

• Held fundraising events for the King Hussein Cancer Hospital. Round Square Community Service, Johannesburg - South Africa, Amman – Jordan 2013-2015

• Team leader for the Round Square School Club in Jordan.

• Student delegate at the 2013 Round Square conference in Johannesburg. Jordan was the only country outside Africa that was present that conference. All the representatives helped the rural area in Johannesburg by giving them food, cleaning areas, providing them with school necessities. Had the privilege of listening to great speakers such as the granddaughter of Mahatma Gandhi, and debating about problems occurring in South Africa.

• Delegate at the Round Square International Conference Jordan held at King's Academy Member of the Organizing Committee for the Round Square International Conference Jordan. Sarah Pain

! 26 Bowman Street, L8S2T3, Hamilton, Ontario +1-365-***-**** ac41gw@r.postjobfree.com Student Delegate, Ukraine International Camp for Peace - Ukraine 2012

• During this camp, one would learn about different cultures, have debates regarding world problems.

• Taught the other delegates about the Jordanian culture including language, dance... I also learned about other cultures.

AWARDS & ACHIEVEMENTS

• AP Scholar with Distinction 2016

• AP Scholar with Honor 2015

• Reader's Short Story Writing Competition, 3rd Place. 2015

• Taekwondo - 3rd Dan (3rd Black Belt) holder at a professional level. 2005-2016 INTERESTS & HOBBIES

French Club, McMaster University - Canada 2016 - Present Meet once a week to practice French language, talk about the french culture UNICEF McMaster, McMaster University - Canada 2016 - 2017 Raise funds through various university wide events such as bake sales MESA McMaster, McMaster University – Canada 2016 – 2017 McMaster Middle Eastern Students’ Association

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