General Manager Candidate

Thomas Jackson

*** *** **** ** **********, VA ***60

865-***-**** ************@*****.***

**** - ******** ** ******* ** Hospitality, Restaurant and Tourism Development University of Tennessee, Knoxville

Experience

8/2016 – Present The Farmhouse Christiansburg, VA

Operations Manager

Sales: $2.75 Million

• Responsible for new store opening

• Created high-end casual dining atmosphere and decorated accoridngly

• Responsible for restaurant operations including hiring, training, inventory and P&L

• Successfully managed to significantly increase customer count/sales for special events (concerts and sporting events) - overall sales up 40% over 2016 7/2013 – 6/2016 Consolidated Restaurant Operations Grapevine, TX Operational Manager (multi-unit)

Sales: $10 Million

• Responsible for over $10 million in annual revenue spread across 3 full service restaurants and one retail outlet. 3 Forks and Cool River are high end steak houses.

• Developed long-range forecasts and maintained long-term financial plans

• Achieved highest sales record in 25 year history of company

• Zero FOH employee turnover

(Reason for looking: Moved to the Central Virginia area to be near family) 11/2010 – 7/2013 Jake’s Uptown Frisco, TX

General Manager

Sales: $2.0 Million

• Responsible for new store opening

• Voted Best Burgers in Dallas

• Responsible for all restaurant operations including hiring, training, inventory and P&L

• Created and taught a program to help FOH Management learn and understand P&L better

• Successfully managed increased customer count/sales for events (concerts and sporting events)

(Reason for leaving: Opportunity to advance into a multi-unit managerial position) 9/2009 – 11/2010 Warwick Melrose Hotel Dallas, TX

General Manager - The Library Bar

Sales: $1.5 Million

• Only manager over well-known high end lounge with sophisticated clientele

• Lowered Liquor Beer and Wine cost by 5% in the first month

• Renovated wine list and cocktail menu to one of the best in Dallas according to wine spectator

• Created and controlled email marketing program for the entire hotel

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