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Sales Manager

Opa-locka, Florida, United States
April 04, 2018

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Professional Profile

Professional with over ** years Information Technology Administration, LAN Administrator, Project Management and Users Support experience. Hard Working, detail oriented, able to multi task, reliable, proactive team player. Proficient at troubleshooting and user support. Management and Sales experience.

Technical Skills

Network & System Security

Software & Hardware Installation

Regulatory Compliance

Disaster Recovery Plan (BIA, RTO, RPO)

Data Analysis

Project Management

Key Skills

Effective Communication

Customer Support

Auditing and Control



Troubleshooting and Problem Solving

Work History

TireStation Inc. November 2015 – Present

19355 NW 2 Ave, Miami Gardens, FL, 33169


• Build and maintain successful relationship with vendors, dealers and clients.

• Increased income by 15% motivating employees to offer new products and services.

• Prepare estimates for clients.

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate employees.

• Lead employees to meet the organization's expectations for productivity, quality, and

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action

• Maintain employee work schedules including assignments

• Prepare estimates for clients.

Redes y Comunicaciones (Netelsa) January 2014 – November 2015

San Pedro Sula, Honduras

Sales Consultant Avaya Solutions, Dell, Lenovo, AccuTone and NewLink products

• Project management to keep Cost, Time and Quality of projects

• Responsible for strategies for opening new business in Honduras using Digital Marketing

• Identified technological opportunities in market for Cisco Networking, Accutone Headset and Audio Headphone, Dell and Lenovo PC Computing and Avaya IP Office.

• Drafted and finalized proposals adding value to successfully closed sales deals.

CCM Group Honduras March 2009 – May 2013

San Pedro Sula, Honduras

Regional Sales Manager

• Managed sales strategy to increase sales from $17,500 to $90,000 for MOC Products

• Responsible for International purchasing

• Responsible for marketing of products (SnapOn, Rotary, Atlas Equipments, Gartec and LiquiDynamics)

• Implemented MOC system for preventive maintenance of vehicles in Car Dealers (

• Estimated sales projections and budgets

• Increased sales by an average of 13.58% consistently for four years

Hotel Real InterContinental June 2004 – March 2009

San Pedro Sula, Honduras

IT Manager

• Administrating Micros Opera/Web

• Implemented POS Micros Fidelio for Concierge, Restaurant, Bar and Room Service

• Deployed new Hardware & Software Updates

• Implemented Disaster Recovery Plan

• Maintain Network security by configuring WatchGuard Firewall rules, Web Content Filtering, User administration, Malware detection & prevention.

• Implemented 1.5 KM FDDI Backbone, 450 CAT6 Network Access Points, 60 WiFi Network Access Points and Video On Demand in Guest Rooms and Public Areas.

• Provided support to hotel guests using Wireless, DSL and VOD Internet connection

IMVESA (Mazda Dealer) June 2002 – April 2004

San Pedro Sula, Honduras (

IT Manager

Administered Disaster Recovery Plan

User Support

Deployed new Hardware & Software Updates for Windows Server

Implemented 150 CAT5e Network Access Points

Implemented New Data Center Infrastructure (Servers and Structure Cabling System)

Cargill Foods Central America December 1994 – July 2001

Bufalo, Villanueva, Honduras (

Technical Support for Novell & Microsoft Windows

Administered Novell and Microsoft Servers Infrastructure

Help Desk Associate

Installed new Hardware & Software (Personal Computers and Windows Servers)

Regional Web and Email Coordinator for Cargill Foods. (Guatemala, Honduras, Nicaragua and Costarica)

IBM / GBM of Honduras July 1989 - December 1994

San Pedro Sula, Honduras (

Systems Analyst

Responsible for product system/34, system/36 & AS/400

Technical support for OS/34, OS/36, OS/400, Programs Products and Programs Temporary Fix)

Implemented IBM Software Products


University of Technology Central America (UNITEC), San Pedro Sula, Honduras (

Degree: Masters in Project Administration

Graduated: September 2015

University of San Pedro Sula (USAP), San Pedro Sula, Honduras (

Degree: Bachelors in Business Administration

Graduated: November 2006


70-410 Installing and Configuring Windows Server 2012

70-411 Administering Windows Server 2012

2151 Microsoft Windows 2000 Network and Operating System Essentials.

2152 Implementing Microsoft Windows 2000 Professional and Server.

2153 lmplementing a Microsoft Windows 2000 Network Infrastructure.

2154 Implementing and Administering Microsoft Win 2000 Directory Services.

Structured Cabling Certified by Hubbell Premise Wiring

Languages: Fluent in Spanish and English

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