Project Manager

SUMMARY

Versatile and hands-on with ** years of IT and 6 years of Project Management experience.

Leads teams to design and implement successful IT projects that align business and IT objectives and deliver rapid results.

Resourceful Project Manager skilled in managing project scope, cost, and schedule, in a multidiscipline organizational environment, delivering successful IT/IS projects from developing user requirements, scope definition leading to conceptual design, construction, startup, and turnover.

Manage IS/IT projects that include schedules, financials, change management process, risk and status communications in Enterprise Project Management and Project Server 2010.

Communicate project expectations, update and potential risks to team members, leadership and stakeholders while providing appropriate resolution and recommendations.

Expertise in coordinating diverse teams and resources to complete objectives.

Organized and detail-oriented with proactive and hard-working nature.

Successfully managed several implementation teams for small to mid-sized engagements using PMO policies and procedures.

Apply consistent project management methodology through the lifecycle of the project.

Able to work well with others and lead a team, and not afraid to challenge the status quo where appropriate and drive the decision making process.

Confident communicator with strong interpersonal and analytic skills who thrives for customer satisfaction.

Adaptable to numerous business environments, business administration, ability to learn new programs and responsibilities.

Highly motivated team player with excellent communication skills, initiative, the ability to prioritize tasks and willingness to learn and adapt.

Provide the necessary leadership in order to deliver projects on time and within budget.

Build member and executive relationships that are vital for projects.

PROFESSIONAL HILIGHTS

Leadership: Hands on experience building and leading project teams and stakeholder groups from project initiation through project operations.

Collaboration and Integration: Routinely collaborates with a diverse group of subject matter experts during project initiation, scope development, and project execution.

Change Management: Direct experience with managing the RFI and design change processes.

Multi-tasking: Managing multiple scopes, schedules, budgets, and stakeholder communications.

Communications: Excellent communicator with verbal, writing and presentation skills attuned to project goals and stakeholder needs.

Team Building: Hands on experience building and leading project teams from project initiation through project operations.

EXPERIENCE

BELL TECHNICAL SOLUTIONS, MISSISSAUGA ON TELECOMMUNICATIONS

MAY 2012 - PRESENT

Project Manager with wide range of IT Projects including Networking, Infrastructure Support, Data Center, Help Desk, and Technical Support. Determine and adapt business requirements to IT solutions that support the business needs of 3000 users in Ontario across the IT infrastructure, supporting users to increase efficiency of business operations. Maintain strong vendor relationships, develop statement of work and implement strategic negotiations for improved services.

Routinely collaborates with a diverse group of subject matter experts during project initiation, scope development, and project execution.

Oversee multiple projects across all phases of development.

Monitor workflow and make timeline adjustments as needed.

Work as part of an interdisciplinary team to achieve project milestone.

Collaborate with development to plan project sprints.

Develop status reports, cost estimates, and resource plans.

Implement and maintain development best practices.

Communicate weekly status on PMO call.

BELL TECHNICAL SOLUTIONS, MISSISSAUGA ON TELECOMMUNICATIONS

MAY 2012 – PRESENT

Change Analyst

A solid understanding of how people go through a change and the change process; experience with Smart Cloud Change Management.

Experience and knowledge of change management principles, methodologies and tools based on ITIL.

Exceptional communication skills – both written and verbal.

Excellent active listening skills.

Review Requests for Change (RFCs) and approve or reject them based on their adherence to documented change management process requirements and standards.

Periodically conduct Post Implementation Review (PIR) on closed changes to gauge quality.

Facilitate regular Change Advisory Board (CAB) meetings and prepare all meeting materials.

Maintain and improve process effectiveness (quality), process efficiency (cost), process performance (throughput) and process vulnerability (security).

Initiate follow-up actions to correct any problems or inefficiencies arising during execution of the change management process and highlight any issues or ideas of improvement to IT leadership.

Provide knowledge, expertise and training on the use of the change management process and tool.

BELL TECHNICAL SOLUTIONS, MISSISSAUGA ON TELECOMMUNICATIONS

TECHNICAL SUPPORT ANALYST (CONTRACT POSITION)

MAY 2010 – DEC 2011

FORT DEARBORN COMPANY, LEAMINGTON ON MANUFACTURING

TECHNICAL SUPPORT ANALYST (CONTRACT POSITION)

MARCH 2009 – MAY 2010

Contact this candidate