Human Resource Resources

Experienced HR Professional

Dedicated and passionate human resource professional with more than twenty years of professional experience, more than ten of which have been in Human Resources.

Key Strengths

Recruiting and retaining the best talent

Organizational development including training and talent development

Building cohesive teams, and relationship building

Professional Experience

TARGET CORPORATION Norton Shores, MI

Executive Team Leader May 2015-present

Guest Experience and Human Resources

Managed HR responsibilities for all employees, mentored management team, advised Store Team Leader and managed the Assets Protection and HR staff, deliverables, and initiatives.

Exceeded turnover, staffing, payroll, and compliance goals for two years running.

Reinvented training programs resulting in reduced turnover and higher employee engagement.

Drove an increase in overall employee engagement based on the Best Team Survey, including a raise in over 20% in some areas.

Positively influenced culture through accountability and recognition.

Leader on Duty responsibilities two to three days a week, managing a store with up to 150 employees, and sales up to $400,000 per day.

LAKESHORE HR SOLUTIONS Muskegon, MI

Consulting and Full Cycle Recruiting May 2013-May 2015

Contract Generalist and Recruiting for local union and non-union manufacturing organizations.

HR Consulting in organizational development, recruiting strategies, retention strategies, learning and development programs and performance management and annual review development and review.

Conduct varied business development and full cycle recruiting on a contract basis including sourcing clients and candidates, closing clients and candidates, and maintaining an ongoing pipeline.

HEADSTRONG SERVICES, LLC Chicago, IL

Human Resources Business Partner June 2012 to May 2013

Initiated and drove human resource programs and initiatives placing considerable focus on retention, scaling and culture issues by identifying engagement trends across the business groups and proactively designing programs to address the trends.

Successfully partnered with business units developing service level agreements, training, employee engagement, and strategic development including a consulting 101 training course presented to all delivery employees, spear heading the Lean/Six Sigma and leadership development programs, conducting workshops on behavioral interviewing, retention and succession planning.

Provided human resource expertise in employee relations, coaching/development, compensation, conflict management organizational development, training, and more. Built long term, trusted relationships with the business group’s management and their teams.

Built a solid relationship with the recruiting department conducting workshops, interviewing candidates, and evaluating all non-executive offers for salary, role, level, business need, project margins and appropriateness based on project allocation reducing first year turn over by more than 10%.

Primary point of contact between the immigration department and the employee for green card applications, visa renewals, transfers from L1B to H1B, and regular visa stamping and appointment procedures.

Professional Experience Continued

HARDIE CONSULTING SERVICES Chicago, IL

Human Resources/Business Consultant August 2009 to July 2012

Advised small organizations (1-50 employees) in a variety of industries such as creative, logistics, manufacturing and marketing on a full spectrum of HR strategy and solutions programs.

Managed creation and launch of small business including; benefit analysis, employee handbook, job descriptions, recognition programs, succession planning, legal policies and other programs.

HAY GROUP, INC Chicago, IL

HR Representative and Office Administrator July 2008 to July 2009

Partnered with national trainers and local participants to track and report staff learning and development programs improving compliance on learning plans and goal setting process by 30%.

Managed business operations for Human Resource Consulting field office.

Championed local sourcing, recruiting, testing, hiring, orientation, succession planning, retention, and exit process allowing hiring managers to focus on business needs.

DELOITTE Chicago, IL

Administrative Supervisor (Generalist Duties) July 2006 to May 2008

Improved efficiency by analyzing workloads, projects, and time reporting resulting in a 60% increase in service hour revenue, and an 80% reduction in overtime with no decrease in services.

Managed workforce planning for a team of up to 65 employees including; establishing hiring criteria, creating job descriptions, reviewing resumes, conducting phone and in person interviews, testing, selection, extension of offers, and orientation process.

Coached, counseled, mentored, developed and evaluated staff including goal setting, learning and development, mid-year and year-end reviews, performance improvement and ongoing feedback.

In total, more than 20 years of professional experience with progressively increasing responsibility in human resources, office and operations management and administrative support services.

Technology

Word, Excel, PowerPoint, Access, HRIS tools, Org Plus, SharePoint, Visio, PeopleSoft, MS Project, ADP, Paychex, Taleo, Bullhorn, Salesforce and more

Education

COLORADO STATE UNIVERSITY, Greenwood Village, CO Est. 2018

Masters Human Resource Management

DEPAUL UNIVERSITY, Chicago, IL 2012

Bachelor of Arts, Human Resources and Corporate Social Responsibility, GPA 3.8/4.0

DEPAUL UNIVERSITY, Chicago, IL 2012

PHR/SPHR Certification, SHRM Learning System, GPA 4.0/4.0

SIX SIGMA, HEADSTRONG, Chicago, IL 2012

Lean trained and certified.

HARVARD BUSINESS SCHOOL 2012 - 2013

Harvard Manage Mentor Modules including, Career management, Crisis Management, Customer Focus, Decision Making, Delegating, Difficult Interactions, Developing Employees, managing Upward, Meeting Management, Negotiating, Persuading Others, Presentation Skills, Strategic Thinking, Strategy Execution, Stress Management, Time Management, and Virtual Teams

Additional Training: Developing Relationships through Collaboration, Behavioral Interviewing, Coach Approach, Developing Extraordinary Leaders: Management and Leadership Program, Foundations of Management and Leadership, Leading Change, and Managing Difficult People

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