Senior Recruiter International - Home Based

Aiza Grace Zulfahmi

Mobile: +639*********

Email: *********@*****.***

Profile

I am an energetic, motivated and well organised individual with a strong sense of ownership. Excellent communication skills, results orientated, with extensive experience of dealing with clients from all over the world, used to working in a demanding and high pressure environment.

Sales driven person with exceptional relationship with clients and candidates.

Very attention to detail and having the ability to juggles million things at once and remain calm when pressure is on.

Strong interpersonal and communication skills, both over the phone and face to face.

Extensive customer service skills gained through several customer-facing roles.

High level of attention to detail complemented by excellent organisational skills.

Adept at communicating clearly and effectively with clients from diverse nationalities, cultural backgrounds and language levels

Professional manner when communicating with colleagues, seniors, clients and partners in an international and multicultural organisation

Excel in resolving employer challenges with innovative solutions, systems, process improvement proven to increase efficiency, customer satisfaction and sales target.

Over 11 years experience in Office Administration, Human Resources/Recruitment

With 5 years solid background in Recruitment, managing 360 recruitment process from screening to on boarding.

Able to meet deadlines, multitasking and working under pressure

CORE COMPETENCIES

Technical/Non-technical Recruitment Contract & Permanent Staffing

Trainer Talent Management

Office Management New Business Development

Candidate Search & Sourcing Headhunting

Candidate Screening & Interviewing Selection & On boarding

Inter -personal Skills Leadership Skills

Good Presentation and Communication Skills Secretarial and Administration

Educational Background

Adamson University Manila Philippines

Bachelors Degree in Computer Science

Major in Programming Year End 2002-2003

Employment History

Executive Solutions

April 2012 – January 2018

Senior Executive Consultant/Senior Recruiter – Corporate Division

Responsibilities

I managed 360 recruitment processes end to end with full candidates and client responsibility

I managed client's and candidate's recruitment process from initial interview to offer stage

Achieving monthly, quarterly and annual revenue targets

I developed client relationships, managed and developed a client database

I developed a network of candidates and managing their aspirations and career search

I focussed on the importance of service delivery and client relationship management (CRM)

Conduct high volume research & screening quality candidate CVs and talent mapping.

Building client relationships, understanding the company, industry and work culture.

Working closely with Recruitment Managers, HRBPs and Line Managers to obtain the manpower requirements for the area of business I am responsible for.

Outstanding headhunt, interview, assessment and candidate management skills.

Ensure all roles are advertised on company job boards.

Submitting daily/ weekly statistics and tracking all candidate correspondence

Expert in generating talent using a broad range of creative sourcing channels including; data mining, advertising, direct research, networking, internet and database search.

Implement the best attraction strategy deciding on an appropriate mix of local, GCC/Middle East & Overseas activity thereby planning manpower requirements for business area.

Track record of delivering high quality candidate shortlists on time.

Proven ability to work well in a fast paced, highly demanding and complex organization.

Candidate prep interview (prepping candidates the day before their interview is set.

Plan & implement Campaign Days and Open Days in a timely fashion with the recruitment target date.

Understanding clients’ requirements with complete focus by making queries where appropriate. Also getting the priority listings from the clients before working on assigned vacancies.

Key achievements

Highest achievement upon placing 7 placements in 4 weeks.

Consistently nominated for top biller monthly round up.

Consistently ranked above 100% in achieving required KPI’s

Achieved Millions annual gross revenue for corporate team from the past 4 years.

Certified trainer for New Starter Induction Program for Executive Solutions Database

Digi Matrix Technologies

December 2010 to April 2012

Office Manager/Operations

Responsibilities

Responsible for office support including word processing, in charge of office operations and scheduling appointments.

The role plays a vital part in the administration and smooth running of businesses throughout industry. I am involved with coordination and implementation of office procedures and frequency have responsibility for specific projects and tasks and, in some cases, oversee and supervise the work if junior staff.

Most work involves both written and oral communication, word processing and typing and requires relevant skills such as organization and presentation skills.

Ability of multi task and work well under pressure.

Stands as Executive PA for Managing Director.

Attending events and representing exhibitions.

Supervising Engineer installation schedule and services.

Monitoring Stock inventory, Service Report and Feedback Form to ensure best service reach the expectation of clients.

Purchase order in charge, connecting with Korean Supplier for all stock orders.

Responsible as Logistic Officer, in charge of Import and Export Shipment of machine and all consumable products.

Handling all office operations in Customer Service, Purchasing Agents, Daily Operational Activities, Sales and Marketing Coordinator Payment collection Officer.

Processing visa for Engineers in Middle East, Asia and Africa.

Filling and office documentation in charge.

Validating Sales Contract Terms and Condition and organize all required documents for payment and shipments.

Outdoor and email Marketing Executive for new products of Consumables material.

Managing daily sales activities.

Providing support in all areas of Accounts, Technical and Sales Team.

Arranging Travel Plans (Hotel Booking and Flight Tickets) of Prospective clients, Trip of Managing directors and Technical team servicing in Middle East and Africa.

Quickfix Technical Services LLC

December 2009 to December 2010

Senior Administrator/Operations

Responsibilities

Primary job responsibility is to coordinate office support services, including purchasing and facilities management.

Selecting vendors, supervise purchasing process and maintenance staff.

Financial responsibilities, such as accounts payable, accounts receivable, payroll, daily company cash book, bank accounts and expenses report.

Using a range of office software, including email, spreadsheets and databases;

Managing filing systems;

Organizing the office layout and maintaining supplies of stationery and equipment;

Delegating work to staff and managing their workload and output;

Holding meetings with senior management to review performance;

Writing reports for senior management, which may include reports on finances, staff performance, service development or an annual review;

Involvement in management discussions on the organization's policies and strategic development;

Making quotation, invoices, receipts and statement of accounts.

Ability to multi task, communicate effectively with individuals at all levels.

Handling human resources department for recruiting and selecting staff, training, performance review, guidance, training and induction.

Responsible as sales coordinator liaising with phone inquiries, and email marketing and complaints.

Head of the entire office operations, administrative support and activities.

Planning and developing work schedule, priority job task.

Responsible for reporting to Executive Director and acting as liaisons between administrative support and the services management.

W Hotel and Residences Doha Qatar

November 2008 to October 2009

Spa Supervisor (Bliss Spa)

Responsibilities

In this position I embrace and promote the spa philosophy, culture and expectation to both our colleague and guest.

Responsible for supervising spa reception and oversee the daily operations as well the strategic direction of the spa.

Plan strategies to achieve sales target in spa revenue and retail professional products.

Managing staff commission on retail and services, attendance and feedbacks.

Checking indoor and outdoor facilities, organizing flower arrangement and décor.

Monitoring registry transaction, inventory management of stocks.

Looking for continuous enhancement to operations, processes and procedures within the spa and will ensure that the team and spa meet Bliss Spa standards.

Managing reception computer software and reports including reservation and schedules for the staff.

Handling training and monitoring staff performance. Maintaining discreet manner and spa ambience of all time.

InterContinental Hotel and Residences

August 2005 to January 2007

Reception (Health Club)

Drive quality club memberships achieving a high level of club usage by each member.

Maximize sales for in-house facilities and events/special promotions on an ongoing basis.

Drive quality club memberships achieving a high level of club usage by each member.

Maintain a high level of service and product standards for each discipline within the Club, ensuring that each team member is fully familiar with and is able to action them accordingly.

Maximize sales for in-house facilities and events/special promotions on an ongoing basis.

Understanding the market so as to ensure high level of quality club member.

Plan and review the budgets, forecasts and associated financial reports that support the club.

Ensure that control procedures are in place and managed properly.

Ensure effective club member communications seeking feedback at all times, action any club member feedback and requests in a timely manner.

Manage the guest experience in all areas including but not limited to reception, business facilities, leisure facilities, restaurant, night club

Languages

English - fluent

Tagalog - Mother Tongue

References Available on request

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