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Customer Service University

Location:
Winnipeg, Manitoba, Canada
Posted:
April 06, 2018

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Resume:

TOSIN KOLADE

204-***-****

***-**** ******* *******

Winnipeg, MB

(Willing to Relocate)

Email: ac414e@r.postjobfree.com

EDUCATION

University of Manitoba, Winnipeg, MB, Canada Jan. 2014 – April 2018

Geology Major in the Faculty of Environment, Earth and Resources

RELEVANT SKILLS (demonstrated by work and volunteer experience below)

Leadership skills

Interpersonal skills

Communication skills

Public engagement skills

Event planning skills

Problem solving skills

WORK EXPERIENCE

Fundraising Caller May 2014 – April 2017

University of Manitoba Call Centre

Inform university alumni on university projects; serving as a liaison between alumni and the university

Collaborate with team members to raise funds for the University in a high pressure environment

Address any questions/concerns of alumni that pertain to university donations

Success Specialist June 2017 – Present

Skip the Dishes (Food Delivery Service Company)

Provide live support to couriers, customers, and restaurants of the company

Resolve conflicts between restaurants and customers in a timely and effective manner

Facilitate communication between all parties involved in each delivery

VOLUNTEER EXPERIENCE

Youth Mentor Nov. 2016 – April 2017

NEEDS center

Mentor refugee youths with Newcomers Employment and Education Development Services (NEEDS) center to help them settle into the Canadian society

Disaster management Volunteer Dec. 2016 – Present

Canadian Red Cross Society

Plan assistance to victims of small scale disasters with the disaster management department at the Canadian Red Cross Society

Student volunteer Feb. 16th -20th 2015

Manitoba Council for International Co-operation (MCIC)

Through the alternative reading week Winnipeg (ARWW) program at my university, I volunteered with a group of other students to increase public awareness on international development issues and created momentum for the support of fair trade in Winnipeg by assisting in the logistics and hosting of a fair trade awareness event.

Student Volunteer Sept. 2014 & Sept. 2015

University of Manitoba Orientation

Give a group tour around the university to freshman students

Facilitate information sessions on University activities and resources

Departmental Coordinator Jan. 2015– Present

Choir Department -Redeemed Christian Church of God

Coordinate and delegate duties within the praise and worship department at my local church; oversee the overall performance of the department

Volunteer Teacher Jan. 2016 – Dec. 2016

Children’s Department – Redeemed Christian Church of God

Teach children (aged 2-12 years) Sunday school while engaging them in fun and engaging activities

EXTRA-CURRICULAR ACTIVITIES

Founder of the Emerging Woman Ministries – An online platform aimed at promoting female confidence and independence

Former University of Manitoba Student Union (UMSU) Representative for the University 1 Council

Member of the University of Manitoba Geological Sciences Club (GEOCLUB) and other professional geoscience bodies.

Member of the University of Manitoba Justice for Women student group

Member of the University of Manitoba Power to Change student group

Member of the University of Manitoba Volunteer Program

CERTIFICATIONS & AWARDS

Standard First Aid and CPR Certification (Dec. 2016 – Dec. 2019)

WHMIS Certified

Recipient of the International Undergraduate Student Bursary

Recipient of the H.D.B. Wilson award



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