Customer Service Medical Assistant

Trucinder Clark

**** *** ******* ****

Smyrna, GA 30080

**************@*****.***

Tel: 678-***-****

Objective: T o utilize my many years of customer service experience, accompanied with my impeccable written and communication skills and excellent interpersonal skills. Education

Medix College Smyrna, GA 2010

Diploma: Medical Insurance Billing and Coding Certificate Dover Business College Dover, NJ 2009

Diploma: Medical Assistant Certificate

Employment

Amazon Virtual Agent 10/2017-03/2018

● Assist customers with billing

● Assist drivers with directions

● Handling high volume of inbound calls

● Provide one call resolutions

Averly Apartments Jonesboro, GA 08/2016-07/2017

Leasing Consultant

● Greeting Prospects

● Prospect touring

● Lease renewals

● Marketing

● Resident retention

● Entering resident service tickets

● Filing invoices

● Answering phones

Alorica Kennesaw, GA 06/201*-**-****

● Assist customer with billing

● Provide one call resolutions

● Assist with training new hires

● Handling high volume of inbound calls

Publix Marietta, GA 03/2011-06/2015

Customer Service

● Responsible for open and closing the store

● Money orders

● Western Union

● Lottery

● TicketMaster

● Conduct monthly meetings

● Prepare meals two days a week

● Work at corporate office as a receptionist

Morris County Duplicating Morristown, NJ 08/2007-10/2011 Receptionist/Bindery Clerk

● Perform billing functions utilizing QuickBooks

● Prepare work order forms and price quotes

● Data Entry

● Answering phones, Faxing, Filing

● Ordering Supplies

Morristown DMV Morristown, NJ 1999-2006

Supervisor/Clerk Typist

● Managed a staff of 13 employees

● Developed and monitored work schedules

● Responsible for payroll submission

● Daily bank deposits

● Set personal example of attitude and performance

● Ordered supplies

● Coordinated facility maintenance requirements

C.N.A Insurance Parsippany, NJ 1997-1999

Rater Technician

● Handled accounts with a book value of $1.000,000

● Responsible for overseeing business requirements of 14 agents

● Issued policies for auto, commercial and personal

● Traveled/Presented presentation for new business accounts Reference upon request:

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