Manager Project
Resume:
Mark A. Sullivan
West New York, NJ 07093-6866
(C) 201-***-****
************@*********.***
Summary of Qualifications:
*Demonstrated capabilities in developing and implementing facilities operations and facility programs driving productivity
*Proven abilities in managing large, complex facilities operations for high-end Class “A” properties in New York City
*Executive with P & L responsibility and demonstrated success in leading and motivating employees to achieve facilities objectives
*Strong program delivery experience with an excellent track record for scheduling, completing projects on time and within budget
Professional Experience:
American Building Maintenance, Jersey City, NJ 2015 – 2018
Project Manager
Oversee day to day operations at five class “A” commercial properties – encompassing 3 million square feet
Including Union negotiation, P & L responsibilities, contract negotiations, account retention, etc.
Perfect Building Maintenance, New York, NY 2004 - 2015
New York City Operations Manager/Director of Day Operations
Manage janitorial and related facilities operations throughout a 18 million square foot portfolio of 35 + office buildings and mixed use properties in New York City and New Jersey
Oversee a staff of 2200 + union hourly & salaried employees
Responsible for general contract compliance through timely service delivery to numerous property owners, managing agents and building tenants
Serve as highly effective liaison between the company and senior union officials in order to maintain a progressive working relationship among management and labor
P & L responsibility, budgeting, forecasting, purchasing experience, hiring, training, coaching, disciplining etc.
Account Executive
Responsible for the overall management and coordination of all aspects of sales, customer service, account retention for over 15 class A properties in Manhattan
Develop and manage strategic marketing and sales initiatives geared toward account retention and new business development
American Building Maintenance, New York, NY 1994 – 2004
Project Manager: 55 Water Street – (3.5 million square feet) responsible for all aspects of every cleaning operation encompassing three shifts daily including: plaza cleaning, snow removal operations, impeccable appearance of all public space, and complaint resolution etc. in this high end multi tenant property. World Trade Center (pre 9/11) – Manager of Day Operations for 8 buildings on the WTC site.
District Manager for statewide operations in New Jersey
Responsible for all day to day operations at 13 Johnson and Johnson sites encompassing a wide range of facility services including internal sales, tenant relations, and cleaning accountability
Partnering with the customer to enhance all levels of services and product delivery
Fiscal responsibility for P & L, weekly payrolls, customer invoicing etc.
Budgeting, forecasting, purchasing experience and responsibility
Education: Northeastern University, Boston, MA: BS in Business Management
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