EXECUTIVE SUMMARY
John is a proven industry expert, delivering innovative strategic and performance management leadership designed to meet organizational strategic and operational needs. He is experienced in startups, established medium-sized companies and large domestic and international organizations in both the public and private sectors. He provides effective and efficient direction for highly visible, high-pressure projects in extremely diverse environments. He links strategic and operational systems through technology, develops new policies, procedures, systems and standards. His industry experience includes government, education, telecommunications, aerospace, healthcare, retail, finance, manufacturing, food service and construction. John has excelled in managing budgets in excess of $85M and inventories of over 24,000 computers.
John’s core competencies include IT Project Management, Enterprise Performance Management theory and design; Budgeting and Planning; Directing and implementing design and development projects; Designing and installing IT infrastructures; Managing concurrent multi-site projects and multi-million dollar budgets; Creating and instituting strategic and operational plans, policies and procedures; and Ensuring usability, security and regulatory compliance through review and testing.
CAREER HISTORY
Sr. Project Manager
Finance and Branch Networks Conversion
J2 Solutions (Customers Bank)
2017 - Present
Director of Project Innovation
BTRG
2011 – 2017
Project Manager – PeopleSoft Finance Upgrade Project
FM Global
2016 - 2017
Project Manager – PeopleSoft Finance Re-implementation Project
The Hartford
2014-2016
Project Manager – Optim Archive Project (CSES & WORKS)
Xerox/State of MD
2015
Project Manager – Optim Data Privacy Project
Xerox/State of MD
2015
Project Manager – PeopleSoft Finance Upgrade Project
FNMA (Fannie Mae)
2014
Project Manager – RSS PeopleSoft Upgrade Project
FNMA (Fannie Mae)
2014
Performance Management Architect
King County / BTRG
2011-2012
Project Manager/Solution Architect
King County / BTRG
2010-2012
Manager, Performance Management and Financial Reporting
County of Chester
2009 – 2010
IT Advisor/Project Manager
U.A.E. Ministry of Education
2006 – 2009
IT Director
Owen J. Roberts School District
1998 – 2006
VP/Senior Technologist/Project Manager
Springhouse Systems Integration
1992 – 1998
Contract VAX Manager/IT Manager
Wolf Advisory
1991 – 1992
Lead Systems Engineer
McDonnell Aircraft Company
1982 - 1991
EDUCATION & PROFESSIONAL DEVELOPMENT
Education
Doctorial – Executive Leadership (Incomplete ABD)
The George Washington University
MS, Information Science
Pennsylvania State University
MBA
Pennsylvania State University
BS, Electronics Engineering
Ohio Institute of Technology
Affiliations
Project Management Institute (PMI)
PMI-Keystone Chapter
PMI-Delaware Valley Chapter
Certifications
Project Management Institute (PMI) Project Management Professional (PMP)
PMI – Agile Certified Professional
CORE COMPETENCIES
Key Skills
Project Management (SDLC and Agile), Financial ERP Systems,
HCM Systems, Performance-Based Strategic Planning and Systems Design, Infrastructure Design, Operational Planning, Multi-Project & Multi-Site Management Systems Design, International, Vendor Relations, Technology-based Solutions, Budgets, Interface Architecture and Design, Financial Reporting
Technical
C++, C#, .Net, MS SQL DBA, VB, JAVA, Oracle DBA, Hyperion, Essbase, PeopleCode
Degrees and Certifications
ASEET, BSEET, MSIS, MBA PMP, PMI-ACP
WORK EXPERIENCE
Customers Bank (J2 Solutions) 2017 - present
Finance and Branch Networks Conversion Project Manager
Manages Conversion from Fiserv FAS and Prologue to FIS PeopleSoft GL/AP/AM
Manages Conversion from Fiserv DNA to FIS TellerInsight
Coordinates all project tasks
Supports and facilitates team collaboration
Manage project risks and issues
Managed with business requirements development
Assist with developing queries using Query Manager
Business and Technology Resources Group, Inc. (BTRG) 2014 – 2017
Director of Project Innovation
Manages large EPM and ERP Projects
Present Project Management solutions at conferences
Develop Project Management methodologies, tools, and standards
Business and Technology Resources Group, Inc. (BTRG) 2010 – 2014
TrueNorth Practice Manager/ Project Manager/ Performance Management Architect
Manage staff of Performance Management consultants
Manage practice budget, marketing, sales, and project delivery
Present Performance Management theories and solutions
Develop Performance Management Whitepapers
Design TrueNorth Performance Management solution integrated with PeopleSoft HCM and EPM
FM Global, Inc. (BTRG Project Manager) 2016-2017
Project Manager – PeopleSoft 9.2 Finance Submodule Re-implementation Project
Project Manager
PeopleSoft 9.2 Finance (GL/AP/AM/AR/PC) Upgrade Project
Agile Hybrid Project using Scrum and Waterfall Methodology
Reviewed solution designs and assist with troubleshooting
Managed Test Plan
The Hartford Insurance Group (BTRG Project Manager) 2014 - 2016
Project Manager – PeopleSoft 9.2 Finance Submodule Re-implementation Project
Project Manager
PeopleSoft 9.2 Finance (AP/AM/TE/PC) Re-implementation Project
DMAIC Methodology
Developed all Project Management Plans including: Communications, Test, Scope, and SOW’s
Developed Interfaces between PeopleSoft and external approximately 30 external systems.
Developed System and User Acceptance Test Scripts
Developed customized reporting and functional test scripts for Asset Management module
McKinsey (BTRG Project Manager) 2015 - 2016
Project Manager – IBM Optim Data Privacy
Project Manager
IBM Optim Data Privacy
BTRG Vision (Modified Waterfall) Methodology
Developed SOW and Scope documents
Managed technical and functional deliverables
Xerox/State of MD (BTRG Project Manager) 2015 - 2015
Project manager – IBM Optim Archiving CSES and WORKS applications
Project Manager
IBM Optim Archiving Solution
BTRG Vision (modified Waterfall) methodology
Developed SOW and Scope documents
Managed technical and functional deliverables
FNMA (Fannie Mae) (BTRG Project Manager) 2014 - 2014
Project Manager – PeopleSoft 9.2 Finance Upgrade Project
Project Manager
PeopleSoft 9.2 Finance (GL/AP/AM/PO) Upgrade project.
Modified Waterfall using SDLC 3.03.
Managed System and User Acceptance Testing
Managed all SDLC deliverables
Project Manager – PeopleSoft 9.2 RSS (AR) Upgrade Project
Project Manager
PeopleSoft 9.2 Remittance Shared Service (AR) Upgrade project.
Modified Waterfall using SDLC 3.03.
50+ interfaces with external systems
Over $1T of annual ACH processing
Designed generic Integration Broker interface
Managed all deliverables including Interface Control and Design Documents and Solution Specifications
King County (BTRG Project Manager and Architect) 2010 - 2012
Project Manager/Hyperion Public Sector Architect
$5B+ county government
Project Manager (shared role)
Designed, managed, and supported all technical aspects of the Hyperion Planning and budgeting implementation including Hyperion Public Sector Planning and Budgeting module.
Designed and built custom Project Information Center software using C#, .Net, and MS SQL. Developed Excel forms with VBA automation to integrate Hyperion and MS SQL Project Portfolio and budget data.
Performance Management Architect
Designed performance management vision
Designed performance management business processes using Community-based Outcomes and Product-based budgeting approach
Designed and managed Performance Management Proof of Concept
County of Chester 2009 – 2010
Manager, Performance Management and Financial Reporting
$500M+ triple AAA rated county government
Managed Managing for Results Strategic Planning implementation and design Project. Assisted over 50 departments with the development of strategic plans aligned with organizational strategic goals. Designed Strategic Plan and Reporting tools to ease the management and monitoring of Strategic Plan activities.
Designed Strategic Planning and data collection management, monitoring, and reporting tools
Designed employee evaluation system that links organizational performance to employee rewards
U.A.E. Ministry of Education 2006 – 2009
IT Advisor (Equivalent of CTO)
$2B foreign government ministry; Managed 40 concurrent projects budgeted over $85M
Directed $27M multi-site network infrastructure project. Ministry required network infrastructure, computers and connectivity implementation for 50 “Schools for Tomorrow.” Oversaw project, completing installation of over 6500 network points, 2000 wireless access points and 1600 computers on time and 15% under budget.
Managed $85M worth of IT Projects including ERP, SIS, SMS, Web Development and Deployment, Infrastructure, and Custom Software Development.
Redesigned IT organization. Oversaw information security.
Designed and implemented bi-lingual citizen-centric e-government web portal. Arabic-only website was outdated. Designed and built real-time website using SOA. Provided secure access to U.A.E. Ministry student information, enhanced communications for parents, students and teachers. Awarded best e-Government web portal in Gulf Corporation Council (GCC).
Negotiating contracts for internet connectivity. Schools required increased bandwidth to meet educational needs, but improvement costs exceeded budgetary constraints. Negotiated with Etisalate, the U.A.E.'s only telecom company, to provide free high-speed broadband connectivity. Saved U.A.E. Ministry $20M annually.
Managed staff of 21 individuals
Owen J. Roberts School District 1998 – 2006
IT Director
$85M educational organization
Developed IT strategies, including hardware, core software and network operating systems
Designed IT infrastructure
Linked IT with instructional and operational strategies
Directed all design and development projects
Created P&P, tested plans and ensured regulatory compliance
Managed ten employees and $2.2M budget
Springhouse Systems Integration 1992 – 1998
VP/Senior Technologist
Wolf Advisory 1991 - 1992
Contract VAX Manager/IT Manager/Project Manager
McDonnell Aircraft Company 1982 - 1991
Lead Systems Engineer