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Customer Service Manager

Bristol, Pennsylvania, 19007, United States
April 06, 2018

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Celeste Perrine

***Wood.St. Apt. *

Bristol Pa **007



Well Organized





Able to Work Independently

Team Player



Microsoft Office

Data Entry

EDUCATION:1994 Pennsbury High School, Fairless Hills, PA


9/2016-10/2017 Nosco Inc Bristol Pa, Catcher/Feeder

Responsible for quality control, incoming and outgoing paperwork, accurate counts of all

Product and paper work shipped to customer. Making sure all orders are on time, complete

And correct. Worked closely with quality control manager to make sure all orders were correct

4/2014-5/2015 Amazon Fulfillment EWR4 Robbinsville NJ, Fulfillment Associate

Stow Associate, trained in Damage Land, Process Guide, and Water Spider.

Currently waiting for Ambassador class.

11/2010-12/13 Flesh Asylum Studios Lindenwold NJ, Shop Manager

Customer Service, general office duties, scheduling appointments and maintaining schedules for all artists and staff, Administrative duties such as bank deposits, Payroll, placing orders, scheduling events, Employee schedules and maintaining advertising sites. Resolving customer issues and knowledgably answering any questions customers have.

08/2001-08/02 Platinum Executive Suites Newtown PA, Receptionist

Operated telephone switchboard to answer, screen and forward calls, provided information, take messages and schedule appointments. Also performed administrative support tasks such as proofreading, transcribing handwritten information, and operating office equipment and computers to process pay records, invoices, balance sheets and other documents

Greeted persons entering establishment, determined nature and purpose of visit, and directed or escorted them to specific destinations

Resolved complaints from customers and public

Filed and maintained records for 60 companies and answered phones for 60 companies

Scheduled appointments, and maintained and updated appointment calendars

Analyzed data to determine answers to questions from customers or members of the public

03/2000-08/01 East Coast Auto Body, Bristol PA Office Manager

Answered and directed phone calls, customer service and general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work

Picked up/ dropped off customers, vehicles and/or parts as needed

Prepared invoices, bank deposits, financial statements and other documents, using word processing or spreadsheet Read and analyzed incoming memos, submissions, and reports to determine their significance and planned their distribution

Opened, sorted, and distributed incoming correspondence, including faxes and email

Filed and retrieved documents, records, and reports

Prepared responses to correspondence containing routine inquiries

REFERENCES: Available Upon Request

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