SHANNON M. SANDERS
*** ******* ***** 850-***-****
Milton, Florida 32570 *************@*******.***
www.linkedin.com/in/shannon-sanders
PROFESSIONAL SUMMARY
Dedicated 24 year Air Force service Veteran with an extensive career history in Law Enforcement and Security at the operational management level, accompanied by 16 years of weapons instruction and classroom training, Executive Support Management, planning, programming, Human Resources and employee relations experience. Trusted and experienced leader and manager executing sound judgment and informed decisions regarding standards, policy, safety and accountability in both independent and team environments. Possess exceptional skills in managing multiple projects, tasks, and priorities effectively and in a timely manner. Excellent written and verbal communication skills, well organized with meticulous attention to detail and professionalism to the highest of standards. Consistently recognized for superior performance in previous positions; utilizing excellent interpersonal and customer service skills with a demonstrated track record of successful execution and completion of demanding and high-pressure situations. Core competencies include:
Organizational Skills
Critical Thinking
Decision Analysis
Problem Solving
High Pressure Situations
Inspiring Teams
Overcoming Challenges
Policies & Procedures
Reliability & Accountability
Confidentiality
Strategic Thinking/Planning
Task Completion
Team Coordination
Microsoft Office Proficient
Time Management
Interpersonal Communication Skills
Oral & Written Communication
Situational Awareness
Office Management
Clerical Skills
Records Management
Security Clearance: Secret (NACLC Investigation Completed 11/21/2013)
PROFESSIONAL EXPERIENCE
Leadership and Supervision: Senior level program manager with a demonstrated performance in high-pressure environments. Enhances organizational performance; with a leadership approach that emphasizes a hands-on work environment and encourages individual and team decision-making and accountability.
Superbly managed and motivated over 100 personnel as one of three flight leaders assigned to a 500+ size squadron on critical matters effecting personnel; earned a reputation as firm, yet compassionate
Crisis action leader; provided command and control actual during bomb threat and suspicious package incident during both wartime and contingency operations
Proven proficiencies in training new personnel, garnering team awards, and leading others to personnel successful achievements; renowned for professional expertise
Approachable, easily builds rapport with subordinates, peers and senior management
Deployed in multiple theaters as leader, carrying out a wide variety of missions with team of 12 other subject matter experts
Consistently renders high quality and timely work; able to work independently without error providing phenomenal customer service
Problem Solving and Analysis: Consistently implements keen analytical abilities and a proven team-based work dynamic with a systems-oriented approach to facilitate efficient and effective solutions. A critical thinker; open to alternative views to optimize decision-making.
Organized cross-functional teams and provided leadership to ensure timely project completions with a focus on innovative problem-solving
Executed leadership and development in strategic detailed plans of action guiding staff in the execution of organizational objectives
Architected a leadership and development formal writing and mentoring program
Excels at proactively identifying project shortfalls and recommending immediate, practical and cost-effective solutions
Possesses a strong work ethic to support National Security Initiatives while providing only factual information per Executive Orders and Federal Regulations
Managed unit safety program; ensured all Federal and State Occupational Safety and Health Administration (OSHA) safety standards were adhered to. Certified on Hazard Recognition, Hazard Abatement Procedures, and Mishap Investigation, reporting and recording
Training and Aptitude: A master instructor with demonstrated performance in operational environments. Enhanced organizational and technical skills; through precision instruction, training, and execution with an emphasis on strengthening knowledge and expertise to enable war fighting soldiers.
Primary trainer, occupational and firing line instructor for eight military weapons systems: developed instruction aides and lesson plans
Instructed leadership, management, and communication skills covering military studies to mid-level managers and supervisors
Facilitated the Air Force’s Comprehensive Airman Fitness (CAF) resiliency training modules to squadron, group, and wing personnel covering the four domains of mental, physical, social, and spiritual resiliency
Recruited and selected new instructors
Demonstrated exceptional technical knowledge, attention to detail, and persistent results in quality
Conducted professional review boards at the squadron, group and wing level
Designed and implemented integrated training programs in close collaboration with senior leadership, analyzing current training demands and devising innovative and appropriate solutions
Superintendent, Executive Support & Human Resource Management
Led, managed, and supervised all functions of the Executive Support Staff; servicing over 550 geographically dispersed personnel
Provided all aspects of administrative support to the Commander, Security Forces Manager, and Operations Officer
Designed and implemented manpower availability projection forecasts; guaranteed 24/7/365 coverage; over 50 armed patrols, Security and Law Enforcement, encompassed 724 square miles while maintaining a continually high deployment tempo
Managed tracking of performance reports, appraisals, and awards programs; over 600 documents annually
Generated weekly executive briefings encompassing all aspects of organizational operations and development
Managed internal workflow and tracking of documents; served as liaison between unit, group and wing to ensure accurate and timely suspense’s and impromptu deadlines
Managed organization Trusted Agents for the units Drug Demand Reduction (DDR) program; coordinated with base lead to schedule and test non-traditional shift personnel
Served as Chief of the Office of Record (COR) for Functional Area Records Manager and/or Records Custodian(s). Managed continual records management; over 500 electronic & hard-copy records in separate locales. Managed records standardization, data entry functions, and integration of information into required reports
Organized and coordinated squadron staff meetings, conferences, commander’s calls, promotion ceremonies, and retirements; preparing speakers, slide presentations, and official presentations and awards
Unit Control Center (UCC) manager; led operations during multiple emergency responses and natural disaster events; provided direct liaison support with squadron and Emergency Operations Center (EOC) personnel; coordinated unit recalls and notifications
Oversaw Government Travel Card (GTC) program; tracked overdue suspense’s and ensured personnel compliance with mandated government funding program
Managed processing mail, (receive, sign for, and distribute unclassified and classified mail, and access, store, and handle classified material as required)
Managed maintenance of office bulletin boards, displays, and announcements throughout five geographically dispersed locations
Managed new employee orientation to welcome new employees and foster positive attitude toward organizational objectives
Served as a liaison between management and employees by handling questions, interpreting contracts and directives, and helping mediate and resolve work-related conflicts and problems
Advised other managers on organizational policy matters such as equal employment opportunity, sexual harassment, resilience, drug demand reduction, and recommend or facilitated needed changes
Planned, directed, supervised, and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations, employee/labor relations and training activities
Managed administration of compensation, benefits and performance management systems, and safety and recreation programs
Manager, Installation Access and Administration
Led Reports and Administration, Pass and Registration, Visitor Control Center (VCC), and Security Manager offices for the Air Forces largest Department of Defense installation: Directly guided daily operations for 32 personnel
Conducted annual and quarterly work center safety and health inspections to validate effectiveness per OSHA guidelines; receiving 100% compliance ratings each time
Formulated written recommendations and reports of investigation associated with individual security clearances for Commander approval; completed on average of 8-15 inspections per week with a 5-7 day turn time per case
Authored job descriptions, led job interviews on new personnel, ensured position deficits filled with appropriate and qualified individuals with zero gaps in flight operations
Coordinated Team building focus groups; educated/taught needed skills; enhanced working environment and efforts; lauded by Squadron Commander
Directed all processes of Security Forces related cases and reports for legal review and processing
Monitored/edited all enlisted feedbacks, performance reports, award and decoration packages, ensured all reports were accurate and error free and submitted within timelines prescribed
Mentored and assisted subordinates in their professional growth and development
Developed policies, procedures, instructions, checklists, and directives
Certified resiliency trainer; organized/planned/executed squadron Wingman Day events for 3 years running, trained 13 instructors to meet Air Force requirements
Developed, analyzed, and executed daily resource security postures, inspections, posting requirements, and installation access procedures
Coordinated law enforcement, security and resource protection for the Air Forces largest installation complex; 724 square miles
Reviewed incident reports for accuracy and grammar, and prepared performance reports and decoration submissions
Developed and conducted flight training programs and ensured personnel are prepared for standardization evaluations
Superintendent, Inspections and Evaluations
Interpreted/implemented initiatives, procedures and reports to ensure consistency between AFMC and AF
Developed exercise specific evaluator modules; trained 270 Wing Inspection Team (WIT) personnel
Developed After Action Report (AAR) process; linked Major Graded Area (MGA) inspections to exercise objectives while initiating standardized submissions; saved 125 review man-hours
Authored two year inspection plan; eliminated redundant inspections and merged exercises to decrease unnecessary training and increase unit efficiency and effectiveness
Manager, Scheduling and Training
Managed wing and squadron scheduling and training program encompassing all of the training requirements in support of combat and contingency operations and deployments, developed a personnel training software tracking system
Formal training manager and administrator; managed and documented civilian based training requirement courses
Drafted weekly presentations and written reports for squadron, group and wing commanders. Authored scheduling operating instruction and co-authored squadron standard operating procedures
Additional Information: Comfortable working in all weather conditions; able to push, pull, lift greater than 50 lbs; able to climb ladders, stands, stairs, and work in small spaces and/or restricted areas; able to walk or stand long periods. Available to work 40 to 50 hour work schedules regularly. Computer proficiency: Microsoft Word, Excel, Power Point and Adobe programs.
EMPLOYMENT – United States Air Force, Master Sergeant (E-7) (May 1992 - May 2017)
Functional Specialist (Special Access Program (SAP) Security)
Odyssey Systems Consulting Group, Eglin AFB, Florida Oct 2017 - Present
Security Manager,
96th Security Forces Squadron, Eglin Air Force Base, Florida Mar 2016 - May 2017
Noncommissioned Officer in Charge of Installation Access and Administration,
96th Security Forces Squadron, Eglin Air Force Base, Florida Mar 2016 - May 2017
Flight Chief,
96th Security Forces Squadron, Eglin Air Force Base, Florida Jan 2015 - Mar 2016
Flight Chief,
379th Expeditionary Security Forces Squadron, Al Udeid AB, Qatar Jul 2014 - Jan 2015
Superintendent of Inspections and Evaluations,
96th Security Forces Squadron, Eglin Air Force Base, Florida Oct 2013 - Jul 2014
Flight Chief,
96th Security Forces Squadron, Eglin Air Force Base, Florida Oct 2012 - Oct 2013
Noncommissioned Officer in Charge of Command Support Staff,
96th Security Forces Squadron, Eglin Air Force Base, Florida Oct 2010 - Oct 2012
Noncommissioned Officer in Charge of Operations,
96th Security Forces Squadron, Eglin Air Force Base, Florida Feb 2008 - Oct 2010
Noncommissioned Officer in Charge of Operations,
386th Expeditionary Security Forces Squadron, Ali Al Salem AB, Kuwait Sep 2007 - Feb 2008
Noncommissioned Officer in Charge of Armory,
96th Security Forces Squadron, Eglin Air Force Base, Florida Oct 2006 - Sep 2007
Noncommissioned Officer in Charge of Combat Arms Scheduling and Training,
96th Security Forces Squadron, Eglin Air Force Base, Florida Jul 2000 - Oct 2006
Armory Supervisor,
24th Security Forces Squadron, Howard Air Force Base, Panama Jun 1998 - Aug 1999
Vehicle Center Supervisor,
343rd Training Squadron, Lackland Air Force Base, Texas Nov 1995 - Jun 1998
Combat Arms Specialist,
343rd Training Squadron, Lackland Air Force Base, Texas May 1992 - Nov 1995
EDUCATION AND TRAINING
SAINT LEO UNIVERSITY, St Leo, Florida
Attending; Bachelor of Arts; Human Resource Management, 157 semester hours completed, 3.8 GPA completing last semester with 4 weeks remaining.
Corporate Leadership Program course
COMMUNITY COLLEGE OF THE AIR FORCE, Montgomery, Alabama
AAS, Associates of Applied Science – Criminal Justice
AIR UNIVERSITY, Maxwell AFB, Alabama
Senior Non-Commissioned Officer Academy
Senior Enlisted Joint Professional Military Education (SEJPME) Course
Non-Commissioned Officer Academy
Senior Non-Commissioned Officer Professional Development and Enhancement course
Non-Commissioned Officer Professional Enhancement course
Airman Leadership School
MILITARY
Master Sergeant (E-7), U.S. Air Force, Specialty Code 3P071 – Security Forces
Special Experience Identifier (SEI) code 3P051B, Combat Arms Instructor
Air Force Basic Inspector Couse, Commanders Inspection Program (CCIP)
Security Manager Training Certification: Operations Security/Program Manager
Certified Resiliency Trainer Assistant (RTA)
Combat Arms Supervisor course
Weapons Safety Manager Training course
Air Education and Training Command: Emergency Response Operations
Records Management AFRIMS/ERM course
JCALS TODO/TODA
Combat Life Saver (CLS) course
Base Level Supply Customer/Equipment Management (Block III)
Supervisor Safety course
AWARDS & RECOGNITION
Air Force Meritorious Service Medal – 2017 and 2016
Air Force Commendation Medal – 2007
Air Force Achievement Medal – 2011, 2000, 1999 and 1998
Awarded “Outstanding Team Award” during Headquarters Air Force Material Command Unit Effectiveness Inspection – 2014
Military Outstanding Volunteer Service Medal – 2006
Awarded “Manager of the Quarter” – 2006 and 2003
References Available Upon Request