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Project Management

San Jose, California, United States
April 03, 2018

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Thomas S. Franyovich

**** ** ****** ***** **** Apt 301, El Dorado Hilss, Ca 95762 – 707-***-**** –

IT Professional


Business Requirements

Quality Assurance

Change Management

Incident Management

Conflict Resolution

Team Leadership

Software Development

Testing All Phases

Continuous Delivery

Agile Development

Vendor Management


Systems Documentation

An accomplished and highly responsible Business Systems Analyst whose recent project work included Business and Quality Analyst functions for many applications at California Independent Service Operators (CAISO). Responsibilities included working with business sponsors and stakeholders to create System Requirement Specifications (SRS) for several different applications that serve business critical functions. I was responsible for the delivery of functional test suites and the execution of functional tests suites. Performed defect remediation, requirements clarification, while recognizing opportunities to streamline project processes. As a specialist with Allianz Global, I was the Technical Lead for large development projects. I worked directly with stakeholders from all business units and related third parties to define and document business processes and software requirements including but not limited to System Requirements Specifications, Business Requirement/Specification Document (BRD or BSD) for Allianz Global to include user interfaces, use cases, business rules and workflows for specific service request types. I am proficient in analyzing and creating business processes, use cases, test cases, activity diagrams and class diagrams using MS Visio, MS Project, MS Office Suite (Word, Excel, Access, PowerPoint). Lead JAD sessions, defect meetings, change and enhancement meetings.

Proven ability in eliciting requirements from the client and translating the business details into functional documents.

Actively participates with cross-functional development teams on architectural design, technical design, defect management, implementation and testing involving mission critical development and complex distributed system integrations.

Enthusiastic problem solver with broad experience leading cross-functional development team and customers throughout full software development lifecycle, short release cycles, setting priorities, tradeoffs and risks.

Demonstrated skills and diverse knowledge of managing all Software Development Lifecycles and implementation of web applications, Java applications, and rules based frameworks.

Well versed in Java, Object Orientation, Eclipse, HPQC, HP ALM, ServiceNow, Sharepoint, Soap UI, Parasoft SOA Test v9.8, UML, XML, HTML, JBoss, Linux, Oracle SQL DB2, Toad For Oracle DB2, Pega PRPC, Agile, Scrum, SDLC Management, Quality Assurance.

Work Experience

CORESTAFF SERVICES, CAISO ITPM, Folsom, CA June, 2016, to current

Senior Business Systems Quality Analyst

Developed System Requirement Specifications for Automated Dispatch System (ADS).

Created test cases and executed Functional Verification Testing and defect remediation for the Resource Interconnection Management System (RIMS). Worked across functional lines to negotiate and settle requirement and development issues.

Performed Production Variance testing for OASIS and CMRI applications.

Performed Functional Verification Testing for the OMAR Replacement Project. Worked with vendors and staff to learn, test and validate functions for the OMAR application.

Performed Functional Verification Testing for the Forecasting and Data Transparency project. Worked with vendors and staff to learn, test and validate functions for the Forecasting and Data Transparency project.

Analyzed and wrote requirements Real Time Dispatch (RTD) Local Power Market Mitigation (LMPM) Status project.

Analyzed and wrote Systems Requirement Specification (SRS) and technical report specifications for the Real Time Dispatch (RTD) Local Power Market Mitigation (LMPM) Status project. Prepared Functional Test Suite in HPQC for the project.

Performed Functional Testing for the Real Time Dispatch (RTD) Local Power Market Mitigation (LMPM) Status project. Prepared Functional Test Suite in HPQC.


Systems Analyst Specialist

Involved in all phases of Requirement management, including gathering, analyzing, detailing and tracking requirements.

Facilitated meetings with project team and business partner stakeholders.

Define the business problem and primary objectives of new projects; Identify and validate the key business requirements; set Business and Client expectations.

Coordinate requirements walk-through and sign-offs, verifying with user representatives / stakeholders that requirements and process models accurately portray specific business needs for assigned projects.

Lead team of Analyst’s Developers, and Specialists responsible for overall product development and continuous delivery focused on Business Application, DevOps and Data Services.

Gathered requirements for cross-functional project teams using agile development, continuous delivery, and automation while removing obstacles, coaching and mentoring junior team members.

Wrote and implemented Enterprise Quality Assurance Management Playbook for all development and maintenance staff.

Work closely with product managers, data analysts and development teams to define the product roadmap, business requirements and develop overall project plan while streamlining maintenance processes.

Documented continuous integration trend analysis throughout development and defect management to improve the process efficiency and product overall quality.

Maintain open communication while problem solving and during team collaboration focusing on positive results to customers.

Recognized for strong communication and negotiation skills across the organization and for consistently achieving results.

Lead team of professionals during software design and implementation focused on data services and distributed systems while anticipating infrastructure needs and total cost of ownership.

Provide project reports, including risks, critical issues and mitigation plan.

Negotiated vendor(s) effort estimates with emphasis on product quality, scope and cost.


Material Damage Supervisor, Claims Examiner, Claims Specialist, California State Automobile Association, San Francisco, CA

Technology Proficiencies

HPQC Quality Center, Parasoft SOA Test 9.28, SOPA UI, MS Visio, CMDB, Remedy Tools, Sharepoint, Mainframe, Java, XML, HTML, JBoss, Linux, Pega PRPC,

Agile, Scrum, JCL, TSO, Toad For Oracle DB2, UML Modeling, Object Orientation, SOA, SQL, ClearCase, ServiceNow, HP Application Lifecycle Management,

Websphere MQ, Anthill Pro, UDeploy

Education and Certifications


Bachelor of Science, Criminal Justice Administration


C++/Java Programming Classes

Certified Systems Architect in Pega 7.1

Pega Systems Academy

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