Customer Service Home Health

Lisa L. Angonese C hicago, Illinois ***** l *************.**@*****.*** ph# 872-***-****

Education:

College of Lake County December 1986

Associate of Arts Degree – Focus in Business and Visual Art Grayslake, Illinois Catholic Charities Home Care Program May 2006

Certificate of Completion; (25 hours)

Objective: To learn new skills; Then, to eventually grow and contribute my talent to an outstanding company. Summary: I have been working more than six years in the customer service and sales field. I have worked five years in the medical service area taking care of patient’s needs and eight years working in the administrative areas; such as medical secretary, receptionist, accounts payable and accounts receivable. Professional Experience:

Customer Service, and dry cleaning set up worker January 2018 - Present Archer Cleaners Dry Cleaning - Chicago, IL

● Serving dry cleaning customers by taking in orders and doing pick ups.

● Working with incoming dry cleaning orders on the cash register.

● Sorting and tagging clothing to be cleaned, laundered, or pressed.

● Preparing clothes in the line for set up and bagging. Home Health Care Provider M arch 2011 -January2018 Personal Home Care Chicago, IL

● Environmental duties, cleaning, mopping, shopping for food, cooking meals.

● Consistent care, picking up prescriptions, visits to the doctor, and personal needs. Home Health Supervisor A pril 2010 – July 2010

Comforter's Care Home Care Chicago, IL

● Conducted regular phone conversations to clients regarding their service needs.

● Responsible for supervising the duties of other Home Care employees.

● Exercised Interpersonal Communication skills and Problem- solving capabilities Homemaker

Catholic Charities J une 2007– June 2008

St. Vincent DePaul Center Chicago, IL

● Responsible for cleaning duties of the home including housekeeping, cooking, and laundry duties.

● Aided client in managing day to day activities; such as walking, changing personal care garments, managing bills and shopping.

Telemarketer M arch, 2001 – June, 2003

TTC Marketing Solutions Chicago, IL

● Delivered prepared sales pitch to persuade customers to purchase products such as collectible coins and legal aid.

● Obtained customer information including name, address, and payment method, and entered information into online database.

Medical Secretary December, 1991 – March, 1996

St. Francis Hospital –Ch icago, IL

● Billing of Respiratory Care patients using ICD-9 and CPT-3.

● Front desk receptionist, appointment setting, filing, and some light transcription. References available upon request

Lisa L. Angonese C hicago, Illinois 60623 l *************.**@*****.*** ph# 872-***-**** Education:

College of Lake County December 1986

Associate of Arts Degree – Focus in Business and Visual Art Grayslake, Illinois Catholic Charities Home Care Program May 2006

Certificate of Completion; (25 hours)

Objective: To learn new skills; Then, to eventually grow and contribute my talent to an outstanding company. References available upon request

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