Customer Service Data Entry
Resume:
Kaleigh Marks
Born Leader
Phoenix, AZ *****
************@*****.***
Management roles. Room for growth. Customer service. Very quick learner. Organized. Fun environment. I've done everything from working at a foreclosure company to call center admin, quality control, dispatch, and a counseling center. I started out with a business major and moved to psychology. I love helping others. Training. HR assistant. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Admissions Representative
AIT - Phoenix, AZ
May 2017 to March 2018
Conducting interviews, going over background information, work experience, motor vehicle report, criminal history, drug history, enrollment agreements, education docs, setting up atb testing if needed, DocuSign, outbound/inbound calls, reports, sales, customer service, working with financial aid, tours, going over prices and programs, data entry, setting appointments, and taking pictures of trainees. Customer Service Representative
QDI Stone - Phoenix, AZ
February 2015 to May 2016
Customer Service, Sales, Price lists, assisting in the warehouse, organization, accepting all payments, deliveries, checking orders, fed ex, quickbooks, and excel/ microsoft. Administrative Assistant to Vice President
Global Empire LLC - Phoenix, AZ
January 2015 to May 2016
Responsibilities
Report to Vice President of the company. Payroll. Data entry. Reports. Sales entry. Attendance. Calling resumes. Emails. Preparing training docs, submitting all new hire information. Assisting with daily activities of the office as needed. Filing.
Skills Used
Time management. Organization. Attention to detail. Communication. Team Lead
First Service Networks - Scottsdale, AZ
April 2015 to September 2015
Responsibilities
Reports. Assisting with HR and Training along with preparing documentation for training material. Client relations. Dispatch. Service Center. Conflict resolution. Data Entry. Progress reports for my team. Coaching. 24 hour availability.
Accomplishments
Promoted after only a couple months of being hired to a team lead. Skills Used
Leadership. Organization. Professionalism. Patience. Problem solving. Time management! Computer skills. Conflict resolution. Communication, both verbal and written. Organization. Empathy. Supportive of the team as a whole and with my direct team. Obtaining a high moral and support. Carrier Set Up Coordinator
Ajalon/ Adessa - Mesa, AZ
October 2014 to April 2015
Responsibilities
Setting up new transporters for the company. Insurance verification. Communication between insurance companies. Enforcing State regulations for All employees transporting our vehicles. Clarifying specific state regulations from state sites as well as mvd. Updating all new and renewed lisences. Inbound and outbound calls in high volume. Skills Used
Communication. Customer service. Data entry. Patience. Time management. Professionalism. National Drive Manager
AZ Bidder - Mesa, AZ
August 2012 to September 2013
Responsibilities
Managing 100+ employees to write reports and submit pictures of foreclosed homes. Reports. Client relations. Writing and implementing new procedures as well as all training docs. Bidding on live properties for our clients, both in person and online. Ensuring all other drive managers were completing tasks on time and meeting standard. Checking MLS and listing information on all houses in our data base. Data entry. Data specialist.
Accomplishments
Started out as a data specialist and was promoted to drive manager. Shortly after that promotes to national drive manager/ trainer/ bidder.
Skills Used
Organization. Time management. Professionalism. Customer service. Common sense. Managing high stress situations accordingly.
Secretary
Healing Therapy for the Northwest - Olympia, WA
June 2006 to September 2009
Responsibilities
Data entry. Inbound and outbound calls. Verifying accuracy in reports. Communication with both owner and therapists in the office on reports. Scheduling. Assisting patients. Filing. Tax preparation/ audit. Skills Used
Organization. Customer service. Accuracy.
Education
Business Technology Certification in Business
Tacoma Community College - Tacoma, WA
June 2010 to June 2011
Working on BA in Psychology
SNHU - Work at Home
June 2014
Skills
Microsoft office (10+ years)
Groups
Honor Society
April 2017 to Present
I am a member of honor society.
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