Crystal Wilson
Customer Service Representative
Hartwell, GA
*************@*****.***
Methodical, detail-oriented professional looking for an administrative assistant position. Adept at providing office support, employee management coordination and making travel and accommodation arrangements.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
LAABH Inc - Hartwell, GA
August 2017 to Present
Responsible for ensuring the needs of clientele are met, work with vendors to ensure proper delivery and payment of merchandise, operate point of sale system along with several other systems. Residental Accounts Supervisor
Cornelia, GA
2015 to 2015
Process on-line data entry for residential accounts
● Discover customers reason for cancelling service and attempt to retain customers.
● Receive and respond professionally and courteously to all customer inquiries regarding service level changes, customer disputes, billing questions, cancellations, and new customer sign-up. Office Manager
2014 to 2014
Managed and assist with all daily operations, opening and closing office, and customer service.
● Prepare weekly schedules for job assignments for construction.
● Prepare and monitor schedules for estimators with potential customers.
Education
Forest Park Senior High - Forest Park, GA
May 1996
Skills
Microsoft Office (10+ years)
Additional Information
● Computer-literate performer with extensive software proficiency covering wide variety of applications.
● Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
● Exceptional listener and communicator who effectively conveys information verbally and in writing.