Pharmacist Senior / Narcotic incharge / Chief Pharmacist

NAYANA HARISHKUMAR BANTVAL

Mobile: +*** - ** - **56834 / +971 - 55 - 9616352

E-Mail: *************@*******.***

Address: P.O. Box 18928, DUBAI, UAE

JOB OBJECTIVE

Seeking senior level assignments in an organisation of repute in Pharmacy/Hospital Pharmacy Sector, located preferably in UAE / Northern Emirates

PROFILE SUMMARY

An expert Pharmacist with over 14 years of rich experience in setting up Hospital Pharmacies from scratch and managing end-to end operations including Purchase, Inventory Management & Quality Compliance in the Healthcare Sector

Extensive business background in fast-paced & multi-cultural environments with ability to readily adapt to evolving business & technology challenges

Strong exposure in dispensing prescribed pharmaceuticals in hospitals and selling non-prescription medicines & related goods

Adept in planning, supervising and managing entire gamut of operations including resource planning, procurement and maintenance of inventory levels for smooth functioning

Proven track record of planning & implementing effective control measures to reduce running costs

Thorough understanding of how to interpret customers’ needs and translate them into operational requirements

Focused on maximising customer satisfaction, process compliance and quality; adept at developing service standards, operational policies and effective control measures to reduce running costs

In-depth knowledge in handling medication related to narcotics

. Excellent understanding of requirements for successful JCI accreditation

Possess excellent interpersonal, communication skills, planning and problem-solving skills

CORE COMPETENCIES

Functional & Technical:

- Planning - Store Set Up - Supply Chain/Purchase

- Inventory Control / Stock Management - Loss Prevention / Security - Merchandising

- Quality Control - Health, Safety, Legal & Security - Customer Service

- Cash Management - Training & Development - Statistical Problem Solving

- Inter-Divisional Coordination - Regulatory Compliance - Cost Savings / Value Engineering

Managerial

Leadership: Advising the top management on business strategies and driving organisational mission through

employees & supports motivation of employees

Decision Making: Formulating policies and making recommendations; deciding & guiding courses of action for

enhancing operational efficiency

Checking stock physically and preparing Purchase Order; managing stock levels and processing complete stock with accountability of receiving, checking, unpacking, putting away & displaying stock

Negotiating with vendors; supervising ordering and product selection in the pharmacy to maintain optimal inventory

Ensuring inventory is maintained at appropriate levels and managing the merchandise ordering process; maintaining a high level of inventory quality through close inspection of returns and out-of-date product

Performing order entry of prescriptions into the pharmacy database; enforcing & maintaining safety policies and procedures; ensuring standards for quality, customer service and health are met

Dispensing medical and surgical products as prescribed; interpreting and filling physicians’ prescriptions; checking prescriptions for correct dosage and for drug interactions and incompatibilities

Managing complete business of non-prescription drugs, toiletries, cosmetics and related commercial products; checking expiry of medicines before dispensing to the customers

Analysing sales figures and forecasting future sales volumes to maximize profits; initiating changes to improve business; maximising sales and profits by promoting customer satisfaction

Responding to customer complaints and comments; providing courteous patient counseling service to customers

Dealing with staffing issues, interviewing potential staff and conducting appraisals & performance review

Organising training & development for pharmacists on required skills and areas of job responsibilities; setting an example of personal integrity, appearance and ethical business practices

Setting up & implementing guidelines for IP Pharmacists on reconciliation of medication, discharge of patients, antibiotic compliance monitoring and entry into drug charts

ORGANISATIONAL EXPERIENCE

Apr’14 - Feb'18 working with Prime Hospital, Dubai as Chief Pharmacist

Played a pivotal role in setting up of the Outpatient and Inpatient Pharmacy and Pharmacy stores and obtained DHA approval for the same.

Instrumental in driving operations of Out Patient & and In- Patient Pharmacy and Pharmacy stores, by leading a team of 15 members.

Devised & implemented guidelines for pharmacists, in In Patient and Out Patient Pharmacy, to ensure that they practice as per DHA regulations; liaised with MOH and DHA officials regarding safe practices

Involved from the beginning in stocking of drugs, as pharmacy formulary and also as buffer stock or as crash cart medicines across different hospital locations and in the stores.

Procured unregistered drugs for use of hospital, and also controlled and narcotic drugs with MOH approval

Created Departmental Manual incorporating policies on medication errors, adverse drug reactions & other important parameters such as lookalike, sound alike & high alert medications.

Created MMU policies for the hospital for JCI accreditation and led the pharmacy team for the first successful JCI accreditation of the hospital

Serving as Chairperson of Drug & Therapeutic Committee and member of IPSG committee and Antibiotic Monitoring Committee

Working in close coordination with the local authorities like Ministry of Health and Department of Health

Started and successfully conducted pharmacy department MOH accredited CME programs for the Prime healthcare group ( total of 3 CME programs conducted)

Received Certificate of Appreciation for participating in International World Quality day on 16 November 2016 at Prime Hospital, Dubai

Dec’04 – Mar’14 worked with Zulekha Hospital, Dubai as Chief Pharmacist

Highlights:

Set up the Inpatient Pharmacy (IP) and obtained MOH approval for the same

Lead the operations of Out Patient & and In- Patient Pharmacy, by heading a team of 20 members

Implemented guidelines for pharmacists, to ensure that they practice as per MOH regulations

Excellent track record of keeping close track of stocking of drugs, either as buffer stock or as crash cart medicines across different hospital locations

Created Departmental Manual incorporating policies on medication errors, adverse drug reactions & parameters such as lookalike, sound alike & high alert medications

Holds the distinction of serving as Member of Drug & Therapeutic Committee, Safety Committee & Quality Steering Committee; worked in close coordination with the local authorities like Ministry of Health and Department of Health

Successfully led the Pharmacy Team for:

o JCI (Joint Commission International) Accreditation in 2007, reaccreditation for the Hospital (with highest marks)in 2010 and 3rd reaccreditation in 2014

o Dubai Quality Awards in 2012

Received Certificate of Appreciation for:

o Making commendable contribution in preparation of official Zulekha Healthcare Group Drug Formulary in 2010

o Presenting Clinical Symposium on Drug Product Selection in Drug Formulary at Pharmacy Dept. on 17th March 2009 and on Bio-Availability & Bio-Equivalence on 10th Feb 2009

Dec’01 – Sep’02 worked with Al Sanaiya Pharmacy, Dubai as Chief Pharmacist

Highlights:

Successfully dispensed prescribed medicines with complete accountability of Inventory Control and OTC Sales

Prepared and maintained records of controlled medicines

Liaised with regulatory authorities as required

Sep’01 – Dec’01 worked with Chemipharm, Dubai as pharmacist

Dispensed medicines as per prescription and OTC Inventory and sales of cosmetic products

Oct’00 – Aug’01 worked with Lorho, Dubai as Pharmacist

Highlights:

Played a key role in developing market for sale of Diagnostic Kits from scratch

Facilitated the documentation of data for registration of products

EDUCATION

Master of Pharmacy from C.U. Shah College of Pharmacy, SNDT University, Mumbai, India with 1st Class in 1999

Bachelor of Pharmacy from Bombay College of Pharmacy, University of Mumbai, India with 1st Class in 1996

SEMINARS, WORKSHOPS & CONFERENCES ATTENDED

ESBL, MRSA & MRD: Are we guilty? Urgent need for antibiotic stewardship program and Quality control in ICU on December 4th 2017

Speaker and President : Safety Management of Painkillers on September 15th 2017

Speaker and President : An Update on Drug Interaction held at Prime Hospital on April 28th 2017

Speaker and President : Pediatric Medication safety

Chairperson : The 2nd Pharmacy Practice Update Symposium on April 21st 2017

Update on infections in medical practice at Sharjah in 2017

Cardiovascular Boot camp at Dubai in 2016

Annual meeting Cardiovascular Society of India - Emirates chapter at Dubai in 2016

9th Medication Safety Conference at Abu Dhabi in 2016

Prevalence of Diseases and prevention at Sharjah in 2016

1st International Conference on Advanced Emergency Medicines at Dubai in 2013

Together against Asthma at Sharjah in 2013

Drug Safety MENA Summit at Dubai during 27th – 28th Feb 2012

New Manager Development Course on 16th July 2012

6th GMP Update Conference at Dubai during 18th – 20th March 2012

2nd National Pharmaco Vigilance Conference at Dubai during 21st – 22nd April 2012

Workshop on “The Winners” by Institute for Human Potential and Development at Dubai on 5th Nov 2009

REGISTRATIONS & CERTIFICATIONS

Registered Pharmacist by Department of Health, Dubai in 2001

Registered Pharmacist by Ministry of Health, UAE in 2000

Registered Pharmacist by Maharashtra State Pharmacy Council, India

JCI Accreditation: Completed Extensive Trainings in 2007 & 2010

Basic Life Support (BLS) Certified

INDUSTRIAL TRAININGS ATTENDED

Pharmaceutical Production at Indoco Remedies Ltd., Mumbai during 1st - 30th Jun 1995

Worked as Trainee in Quality Control Department of IPCA Laboratories, Mumbai during May - Oct 1996

Practical Training in Quality Assurance Department of Pfizer Ltd., Mumbai during 5th - 30th May 1997

RESEARCH ASSIGNMENT

Submitted Thesis on “ Formulation of Piroxicam Capsules and Stabilisation of Vitamin D3 as Rodenticide, under the guidance of Dr. S.G Deshpande, for the award of M.Pharm Degree

PERSONAL DETAILS

Date of Birth : 7th May 1974

Nationality : Indian

Marital Status : Married

Passport Number : G9991334

Visa Status : Husband visa

Driving License : Hold valid UAE driving license

Languages Known : English, Hindi, Marathi and Arabic

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