**/**** ** **/****

Woodridge, IL

KAREN COVINGTON

Professional Summary

Highly qualified, detail-oriented and hardworking Receptionist with more than 35Highly focused and results- oriented office professional who successfully supports complex, deadline-driven operations. Energetic and reliable skilled with working with a diverse group of people. Team-player eager to bring strong administrative skills to a growing company .Customer-oriented and computer-savvy. 25 years of experience. Proficient in research, writing, case management and client relations. Summary of Skills

Problem resolution

Self-starter

Deadline-oriented

Identifying risks

Self-directed

Critical thinking

Accounts Receivable/Payable

Professionalism

Ability to work without supervision

Effective time management

Proficient in SAP

Complex problem solving

Strong communication skills

Organizational skills

Computer proficient

Statement billings

Quick books

Credit and collections

PowerPoint

Proficiency Microsoft Office

Excel spreadsheets

Proficiency in Medical terminology-1

Schedule management

Patient charting

Insurance eligibility verification's

Reliability/Responsibility

Medical Manager

Clients relation

Customer Service

Multi Task Management

Quick learner

Call center

Collections

Client relations

Resourceful

Financial records and processing

Experience

Accounts Receivable Clerk

Edward Don & Company

Proficient in SAP.

Printed and distributed an average of 1,000 or less invoices per day for a large-scale food distribution.

Daily input of invoices.

Data input of the invoices and credits.

Print and distribute invoices to researchers.

Print statements and distribute to researchers.

Customer service.

Answer questions for various vendors about invoices. Conducted month-end balance sheet reviews and reconciled any variances. Calculated figures such as discounts, percentage allocations and credits.

Open and distribute mail and checks.

Scan, fax, email, invoices.

Contact various vendors for purchase order numbers. Distribute daily information to the researchers.

7337 South South Shore Drive, Chicago, IL 60649 H: 630-***-**** C: 630-***-**** ac40ne@r.postjobfree.com 06/2015 to 09/2016

Bolingbrook, IL

08/2007 to Current

Bolingbrook, IL

01/2001 to 06/2007

Peoria, IL

02/1986 to 12/2000

Peoria, IL

Global Specialist 1

First Advantage

Meeting daily quota of 270 searches.

Checking education documents.

Checking employment authenticity.

Attaching files to searches.

Organizing information.

Data entry.

Opening and closing searches.

Customer service with India customer service.

Daily work on electronic file systems.

Facilitated working relationships with co-tenants and building management. Owner

Whatt A Baskett Case

Owner of a gift basket shop.

Employed 4 workers.

Prepare and sell gift baskets.

Deliver gift baskets.

Hosts gift basket parties.

Schedule gift basket parties.

Customer service.

Distribute payroll.

Distribute mail.

Switchboard operator.

Balance books.

Organized and detailed.

Data Entry Clerk

PCCEO

Data entry for 670 students and families.

Customer service.

Call center.

Filing in numerical and alphabetical order.

Scheduling for the health clinic.

Scheduling return visits.

Scheduling optical visits.

Scheduling dental return visits.

Attendance.

Answering switchboard.

Mail delivery.

Distribute payroll checks.

Assisted with payroll preparation.

Entered data into cumulative payroll document.

Planning field trips.

Customer service.

Hsfis scheduling.

Filing in numerical and alphabetical order.

Record keeping for healthcare clinic.

Carefully reviewed medical records for accuracy and completion as required by insurance companies. Preapring audit files.

Administrative Assistant

Medical and Surgical Clinic

Managed the receptionist area, including greeting visitors. Clean receptionist area.

Charles Town, WV, United States

Schedule procedures for 15 physicians.

Schedule return visits for 15 physicians.

Call in prescriptions.

Insurance collections.

Insurance verification.

Customer service.

Order supplies.

Dispersed incoming mail to correct recipients throughout the office. Maintained the front desk and reception area in a neat and organized fashion. filing patients files.

Build patients loyalty by follow up calls.

Provided accurate and appropriate information in response to patients inquiries. Call center.

17 line switchboard.

Managed daily office operations and maintenance of equipment. Received and screened a high volume of internal and external. communications, including email and mail. Created professional memorandum, letters and marketing copy. Taking detailed messages

Scheduling appointments for physicians.

Managed the day to day calendar.

Dispersed incoming mail to correct recipients throughout the office. Planned travel arrangements .

Education

Business Administration

American Public University

90 credits towards BBA. Graduation date: January 2019 Professional Affiliations

PCCEO-Headstart

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