Manager Sales
Resume:
Erica J. Castro-Garcia BILINGUAL Spanish/ENG
***************@*****.***
Objective: I am seeking an opportunity with a reputable company to develop more skill and grow within the company. I have over 8 years’ experience as a manager, and have worked in all sides of the industries from HR, payroll, collections and accounting to heavy construction. I am willing and able to operate heavy machinery and am a great problem solver. I am fully bilingual English/Spanish read, write and speak fluently. I am a great multi-tasker and am good at everything I do. I love overcoming challenges and accomplishing goals.
Experience:
10/02/2015- 06/29/2016 Lumber Liquidators Rock Hill, SC
Assistant Store Manager 1 (ASM1)
Open store, Assist Customers Plan projects, select product order proper materials, load orders, and pick products and orders out of the warehouse. Operate forklift. Load flooring into contractor and customer vehicles. Setup Deliveries,
Set goals and meet monthly sales plans, ship orders each month to meet monthly shipped plan, contact customers in open order report to coordinate pick up of product
Order products for customers, Receive Inventory and transfers into store weekly in a timely manner, stock warehouse and move merchandise with forklift, load carriers and delivery drivers with forklift and pallets as needed throughout the day
Drop deposits, Count Cash drawers, create BOL’s and shipping labels for products to be shipped transferred or delivered, sell installs and measures, go over details with customers, coordinate with customers and install providers so that all go smoothly, Restock sales room floor, Change Plan O Gram and Sales tags weekly, clean store, warehouse, bathrooms, and communicate with other stores to locate merchandise for customers as needed.
10/2014-07/2015 The Byrd’s Group, Inc. Charlotte, NC
Human Resources/Payroll/Safety First Coordinator/ Fleet tracking
Post open positions on state websites and job boards, Recruit qualified candidates for landscaping positions, assisting with H2B program for seasonal employees, set up apartments, training refunds, etc,,.
Enter all hours in Sage Master Builder, Compute payroll weekly and deduct proper amounts of taxes and other amounts from 40-150 employees, pay all taxes and complete all returns and reports. Coordinate garnishments, and pay to correct agencies within time guidelines. Enter all Direct Deposit Amounts into Wells Fargo Weekly for final approval and disbursement.
Track and deduct vacation and sick pay, 401K etc,, Order uniforms, organize lockers, and coordinate changes.
Assure all equipment has IFTA permits, complete IFTA tax returns quarterly
Track fleet on Nextraq, Assist shop in getting locations when there are issues with one of the fleet, with ordering parts, providing PO’s, enter and code all invoices for the shop and equipment expenses.
Create forms and edit forms to assist in everyday operations.
Train all new hires, coordinate driving tests, track fuel use for each piece of equipment. And other tasks as needed.
6/2013-8/2014 Rac Acceptance Various locations
Store Manager, Sales and Collections
Manage store schedule for all employees, intake and transfer out inventory
Train staff on P&P’s approve hours and submit to payroll
Create sales and collections plans and implement training to assure success in attaining company goals
Find solutions to customer opportunities
Input customer data, print reports, budget, and profit and loss statements and create plans in accordance to data reflected to assure company standards are met.
Cover other locations for managers who call in or need a sub manager.
Collect on past due accounts, create plans with customers to get the account current and keep it that way to assure they acquire ownership of merchandise
10/2011-6/2013 Aarons Sales and Lease Lancaster, SC
Sales Manager / Customer Accounts Manager (CAM)
Initiate new marketing strategies to reach out to more customers
Increase Revenue for the store and initiate new contracts/lease agreements
Regularly perform inventory and cycle counts
Deliver and service merchandise when assistance is needed from PT, CSR
Always on top for sales! Gotta be happy and love being there if you want to sell anything! If you don’t believe what you are saying no one will!
Assure maintenance of all current and new customers
Collect on past due accounts to include field visits and court proceedings if needed
1/2009-10/2011 Perfectionist Painting and Construction Miami, Florida
Owner /Manager
Supervised and inspected painting, remodels, electric and plumbing jobs, concrete, stucco, waterproofing, tiling and several property management contracts.
Reviewed all paperwork for subs, coordinating a bid list and reviewing estimates for work to be done, Coordinated a program for felon release inmates to do repaints and cleanups on empty rental units paying them per unit completed each day, Holding contracts for properties with as many as 1500 units in one area
Several condominiums and new construction tower contracts near Bal Harbor, Key Biscayne, Haulover Beach
Held several Government contracts with certified payroll and Davis Bacon Wages as Well,
Created all invoices and estimates, daily work reports and contacted customers to coordinate work to be done
Did all payroll, AP/AR collections, placed lien holds when necessary
4/2007-1/2009 Jose’s General Contracting Miami, Florida
Job Site Supervisor/AR/AP/ Admin Assistant/ Billing and Collections
Supervised and inspected painting, remodels, electric and plumbing jobs
Reviewed all paperwork for subs, coordinating a bid list and reviewing estimates for work to be done
Completed on-site walk around, to include quality control ensuring customer satisfaction
Created all invoices and estimates, daily work reports and contacted customers to coordinate work to be done, scheduling, re-verify material arrivals, Quote materials, labor, total job cost and reports, track quotes versus actual to see profit and loss per job
Create Change orders for any additions to current jobs or contracts to ensure proper billing of the job.
AP/AR/PR Collections and bank reconciliation/ File Lien and Claims in court as needed
Bad Check Collections and Filing, ETC.
4/2004-3/2007 Lasting Impressions Anchorage, Alaska
Manager/HR/AP/PR
Started Company from Ground up with ability to hire on eight crews in first year alone
Initiated new strategies for marketing to increase company revenue Found ways to network to more and more property managers and owners who needed my services
Trained Felons getting out on release programs to work in construction and earned tax credits for my company at the same time as helping them
Created pay programs for crew to earn how they wanted to depending on what they did
Computed payroll manually, and computerized, following all federal and local laws and procedures
Reconciled bank statements
4/2001-2/2003 (Full time) CSP Anchorage, Alaska
HR-Executive Assistant
Performed all admin tasks to include entering time cards and payroll
All job posting, selecting candidates, interviewing, onboarding, etc..
Orientation. Safety Training, Coaching, Counseling, Policy Review, Reprimand, Termination, Benefits, COBRA
Scheduled Meetings, Travel, Accommodations, Coordinated and held Conferences, Attended Seminars and Trained staff in special areas.
Registered clients, entered client statistics for submittal to the Municipality of Anchorage
Assisted in grant writing for the CSP transfer station and ADP
2000-2004 (Part time) Tito’s Gyros Anchorage, Alaska
Assistant Manager
Assisted owner in running restaurant, setting up for events and ordering food, revamping menu, redecorating restaurant and retraining all staff,
Created a manual accounting system in compliance with GAAP and all state and federal laws,
Assisted in performing all daily functions in the restaurant to include cooking, supervising, making deposits and creating daily transaction reports
Created a system to better monitor all transactions and track incoming money. Which assisted in tracking profit and loss in the business with more accuracy
Attended Food shows and sold in booths all day, prepared Italian and Greek foods at the restaurant
Education:
2006-2010 Charter College Anchorage, Alaska
Bachelor in Business Management with a concentration in Accounting
Fork Lift Certified Until October 2018
Interests: Bilingual Spanish/English, Soccer, Camping, Boxing, Racing, Math, Work on my car and learn!
References Available upon Request
Contact this candidate