Theresa E. Flowers

**** ***** ***** *** • Virginia Beach, VA 23451 • 757-***-**** • ac40fi@r.postjobfree.com

Sales Professional: Medical Supplies & Equipment

Consistently Exceeds Expectations

Clinical Support Expertise

Procedural Accountability

Surgical Sales / OR Protocol

Consultative Sales

Educator / Technical Product Trainer

Territory / Account Development

Client Service / Support

Skilled sales professional, proven ability to put the right information in the hands of the customer at the right time and place to move major sales opportunities forward. Well-rounded in highly competitive industries, ranging from medical sales, web-based services & sales, to surgical technician/first assist. Personable, detail-oriented and driven to succeed.

Success Snapshot:

Medical Sales College, Class MVP, Academy Class 2016

16 Consecutive months of exceeding quota, World Travel holdings 09/2015-12/2016

Top Producing Sales Associate, Stryker Foot & Ankle, 02/2013-06/2013

Top volume producers on the East Coast, Stryker Foot & Ankle, 02/2013-06/2013

Surgical Tech of the Month, May 2012

Clinical Achievement Award, Class 2001-B

Certified Surgical Technologist (CST), 2001

Medical/Sales Experience

Medical Sales College - 10-Week Academy Course Sept 2016 - Nov 2016

244 Hour (15 Credit Hours) of comprehensive knowledge in Trauma, Orthopedic Extremities, and Sports Medicine

Professional Certification Representation: Radiology Training, knowledge of surgical instrumentation, O.R. conduct, HIPPA and patient confidentiality, infection control, and comprehension of blood borne pathogens

Biologics: Bone formation and healing, stem cell therapy, amniotic tissue membranes and wound healing, with autograft and allograft transplantation

Travel Leaders Network – Travel Sales Professional Aug 2016 - Present

World Travel Holdings – Travel Sales Professional Jun 2015 - Aug 2016

Build new customer relationships by making 10-16 calls a day.

Consistently exceed assigned sale goals and maintain productivity standards by executing sale strategies and prioritization.

Engage in team meetings and training sessions to build knowledge base and awareness of company initiatives.

Ability to communicate through all mediums (verbal, listening, written) to win customers over quickly and gain the sale.

Systems Electronics, Inc. – Corporate Trainer/Healthcare Field Clinical Sales Specialist Sept 2013 – May 2015

Analyzed, designed, developed, implemented and evaluated the training for organizational development

Responsible for performing Needs Assessments with my Project Manager and Hospital Unit Managers, and guiding them to choose what equipment will work best for their units and staff.

Plan, prepare, and conduct training sessions with staff, unit managers, and nurse educators.

Stryker – Orthopedic Foot & Ankle Sales Associate Jan 2013 – Jul 2013

Consistently exceeded monthly sales quota of $90,000 and realized an average growth of at least 8-15%, which resulted in the territory ranking #3 in the Northeast division for the first quarter ’13.

Passed quotas by developing new business with current customers, asking for referrals, and finding solutions to fit customer needs.

Supported surgical cases with local surgeons and operating room staff for training and follow-up.

Worked independently to expand the customer base by consulting with current/new clients across the territory to earn their trust and respect.

Synthes Orthopedic Trauma – Associate Sales Rep Sept 2004 - Sept 2005

Responsible for selling medical products and services to hospitals, clinics, doctors’ offices, and healthcare professionals.

Sold Orthopedic Trauma products, medical equipment, implants, and biologics to 11 hospitals in my territory.

Responsibilities included set-up, equipment tray delivery and implant needs that are customized for each patient case

Provided in-services, educational presentations and educational materials to Surgeons and staff on instrumentation and techniques

Surgical Experience

LifeNet Health - Tissue Recovery Specialist Mar 2008 - Aug 2009

Recovered tissue, bones, nerves and veins from donors, including all dissecting from first incision, to final suturing and reconstruction of the donor

While traveling to varying donor locations, responsible for tissue to be cultured, wrapped, labeled, and bagged properly

In office procedures: check-in patients, complete history and physicals, take before/after pictures, change bandages, suture removal, assist with botox and filler injections

Surgical Technologist / First Assist

Dr. Bounds’ Plastic Surgery Center

February 2016 – August 2016

Naval Medical Center Portsmouth (NMCP) August 2010 - September 2012

DR. Choe’s Center For Plastic Surgery April 2007 - August 2010

DR. Siegel’s Plastic Surgery Center October 2007 - April 2009

Sentara Virginia Beach General Hospital August 2001 - September 2007

Responsible for set up, arrangement and cleaning of all sterile instruments and implants needed case specific (specialties in orthopedic surgery, with focus on trauma, foot and ankle, and spine)

Procedures & Specialties: OB/GYN, Orthopedic (trauma, sports, recon, foot & ankle, podiatry, spine), Neurology (cranial, spine), General (plastics, trauma, vascular, thoracic, pediatrics), Thoraci and Ophthalmology

Trained new staff and students on proper surgical procedures, the use of specific equipment/ instruments for each surgical case, how to maintain a clean/safe environment and how to provide the best patient care.

EDUCATION

Medical Sales College, Academy Class Nov 2016

Bachelor of Science, with a Minor in Healthcare Business Management in progress

SIENA HEIGHTS UNIVERSITY - Adrian, MI

RN Program 2008 - 2010

MEDICAL CAREERS INSTITUTE - Virginia Beach, VA

Pre-requisite Classes Nursing 2004 - 2005

TIDEWATER COMMUNITY COLLEGE - Virginia Beach, VA

Surgical Technician Program 2000 - 2001

SENTARA SCHOOL OF HEALTH PROFESSIONS - Chesapeake, VA

Pre-requisite Classes Surgical Technology 1999 – 2000

TIDEWATER COMMUNITY COLLEGE - Virginia Beach, VA

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