Theresa E. Flowers
**** ***** ***** *** • Virginia Beach, VA 23451 • 757-***-**** • ****************@*****.***
Sales Professional: Medical Supplies & Equipment
Consistently Exceeds Expectations
Clinical Support Expertise
Procedural Accountability
Surgical Sales / OR Protocol
Consultative Sales
Educator / Technical Product Trainer
Territory / Account Development
Client Service / Support
Skilled sales professional, proven ability to put the right information in the hands of the customer at the right time and place to move major sales opportunities forward. Well-rounded in highly competitive industries, ranging from medical sales, web-based services & sales, to surgical technician/first assist. Personable, detail-oriented and driven to succeed.
Success Snapshot:
Medical Sales College, Class MVP, Academy Class 2016
16 Consecutive months of exceeding quota, World Travel holdings 09/2015-12/2016
Top Producing Sales Associate, Stryker Foot & Ankle, 02/2013-06/2013
Top volume producers on the East Coast, Stryker Foot & Ankle, 02/2013-06/2013
Surgical Tech of the Month, May 2012
Clinical Achievement Award, Class 2001-B
Certified Surgical Technologist (CST), 2001
Medical/Sales Experience
Medical Sales College - 10-Week Academy Course Sept 2016 - Nov 2016
244 Hour (15 Credit Hours) of comprehensive knowledge in Trauma, Orthopedic Extremities, and Sports Medicine
Professional Certification Representation: Radiology Training, knowledge of surgical instrumentation, O.R. conduct, HIPPA and patient confidentiality, infection control, and comprehension of blood borne pathogens
Biologics: Bone formation and healing, stem cell therapy, amniotic tissue membranes and wound healing, with autograft and allograft transplantation
Travel Leaders Network – Travel Sales Professional Aug 2016 - Present
World Travel Holdings – Travel Sales Professional Jun 2015 - Aug 2016
Build new customer relationships by making 10-16 calls a day.
Consistently exceed assigned sale goals and maintain productivity standards by executing sale strategies and prioritization.
Engage in team meetings and training sessions to build knowledge base and awareness of company initiatives.
Ability to communicate through all mediums (verbal, listening, written) to win customers over quickly and gain the sale.
Systems Electronics, Inc. – Corporate Trainer/Healthcare Field Clinical Sales Specialist Sept 2013 – May 2015
Analyzed, designed, developed, implemented and evaluated the training for organizational development
Responsible for performing Needs Assessments with my Project Manager and Hospital Unit Managers, and guiding them to choose what equipment will work best for their units and staff.
Plan, prepare, and conduct training sessions with staff, unit managers, and nurse educators.
Stryker – Orthopedic Foot & Ankle Sales Associate Jan 2013 – Jul 2013
Consistently exceeded monthly sales quota of $90,000 and realized an average growth of at least 8-15%, which resulted in the territory ranking #3 in the Northeast division for the first quarter ’13.
Passed quotas by developing new business with current customers, asking for referrals, and finding solutions to fit customer needs.
Supported surgical cases with local surgeons and operating room staff for training and follow-up.
Worked independently to expand the customer base by consulting with current/new clients across the territory to earn their trust and respect.
Synthes Orthopedic Trauma – Associate Sales Rep Sept 2004 - Sept 2005
Responsible for selling medical products and services to hospitals, clinics, doctors’ offices, and healthcare professionals.
Sold Orthopedic Trauma products, medical equipment, implants, and biologics to 11 hospitals in my territory.
Responsibilities included set-up, equipment tray delivery and implant needs that are customized for each patient case
Provided in-services, educational presentations and educational materials to Surgeons and staff on instrumentation and techniques
Surgical Experience
LifeNet Health - Tissue Recovery Specialist Mar 2008 - Aug 2009
Recovered tissue, bones, nerves and veins from donors, including all dissecting from first incision, to final suturing and reconstruction of the donor
While traveling to varying donor locations, responsible for tissue to be cultured, wrapped, labeled, and bagged properly
In office procedures: check-in patients, complete history and physicals, take before/after pictures, change bandages, suture removal, assist with botox and filler injections
Surgical Technologist / First Assist
Dr. Bounds’ Plastic Surgery Center
February 2016 – August 2016
Naval Medical Center Portsmouth (NMCP) August 2010 - September 2012
DR. Choe’s Center For Plastic Surgery April 2007 - August 2010
DR. Siegel’s Plastic Surgery Center October 2007 - April 2009
Sentara Virginia Beach General Hospital August 2001 - September 2007
Responsible for set up, arrangement and cleaning of all sterile instruments and implants needed case specific (specialties in orthopedic surgery, with focus on trauma, foot and ankle, and spine)
Procedures & Specialties: OB/GYN, Orthopedic (trauma, sports, recon, foot & ankle, podiatry, spine), Neurology (cranial, spine), General (plastics, trauma, vascular, thoracic, pediatrics), Thoraci and Ophthalmology
Trained new staff and students on proper surgical procedures, the use of specific equipment/ instruments for each surgical case, how to maintain a clean/safe environment and how to provide the best patient care.
EDUCATION
Medical Sales College, Academy Class Nov 2016
Bachelor of Science, with a Minor in Healthcare Business Management in progress
SIENA HEIGHTS UNIVERSITY - Adrian, MI
RN Program 2008 - 2010
MEDICAL CAREERS INSTITUTE - Virginia Beach, VA
Pre-requisite Classes Nursing 2004 - 2005
TIDEWATER COMMUNITY COLLEGE - Virginia Beach, VA
Surgical Technician Program 2000 - 2001
SENTARA SCHOOL OF HEALTH PROFESSIONS - Chesapeake, VA
Pre-requisite Classes Surgical Technology 1999 – 2000
TIDEWATER COMMUNITY COLLEGE - Virginia Beach, VA