Manager Customer Service
Resume:
Gabriel M. Thomson
**** ***** ***** *** *****, West Des Moines, IA 50266
*************@*******.***
EDUCATION
BACHELOR OF SCIENCE --ECONOMICS, GEORGE MASON UNIVERSITY. FAIRFAX, VA. 3.67 GPA
●Cum Laude
●Recipient of the Award for Outstanding Academic Achievement in Economics from the GMU economics department.
Skills developed through an economics major: quantitative analysis, logical thinking, the ability to create and interpret charts, forecasting economic trends and behavior, etc. Economics majors develop strong communication (writing and speaking), thinking, and quantitative skills. Because economics courses study how society allocates its resources, economics majors naturally focus on efficiency and improving situations.
ASSOCIATE OF THE ARTS --GENERAL STUDIES, TALLAHASSEE COMMUNITY COLLEGE. TALLAHASSEE, FL. 4.00 GPA
●Honors Curriculum
●Phi Theta Kappa: International Honors Society
EMPLOYMENT
GENERAL RESTAURANT MANAGER, TACO JOHN’S OF IOWA. JUNE 2017-PRESENT.
DEPARTMENT LEVEL MANAGER, COSTCO WHOLESALE. OCTOBER 2007-JUNE 2016.
Managing employees, employee reviews, employee schedules, employee
development, employee productivity, hiring and terminations, controlling inventory,
merchandising, merchandise and food production, performing physical inventory,
customer service, reviewing p&l statements, controlling labor costs, ordering supplies, controlling department costs, department budgets
Certified food safety manager with the National Registry of Food Safety Professionals through February 2020.
SKILLS
●Strong analytical skills
●Able to work independently and meet deadlines
●Advanced MS Office (Excel, Word, and Outlook) skills
●Exceptional communication ability, both oral and written
●Strong organizational ability
●Able to handle multiple tasks/projects
●Strong attention to detail
●Able to problem solve
●Strategic thinker
●Able to prioritize work through time management
●Proven experience working in a fast paced environment
●Proven experience being an influential team leader
●Proven ability to work as part of a team
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