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Allendale Charter Township, Michigan, United States
April 02, 2018

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Cynthia P Kalbfleisch


A team player, with a commitment to customer service, who possesses a long track record of working in various administrative roles, complied with good PC skills and the ability to communicate confidently at all levels. I have a highly organized approach, plenty of initiative and a genuine desire to contribute to the ongoing success of the office. I have a reputation for delivering a high quality, personal service to both junior and senior work colleagues.


Benteler Automotive – Grand Rapids & Holland August 1984 – October 2017

Human Resources Assistant/Generalist – (Holland plant: 2013 – October 2017)

Transferred to Holland plant after Grand Rapids plant closed.

Responsible for recruitment and selection of salary and hourly employees.

Coordinated internal investigations related to any regulatory or legal compliance issues or violations of company policies.

Assisted with Benefit Administration

Devised and maintained extensive filing system to track: FMLA, STD, Time schedule, Awards, Layoffs, UAW standards, 5S, Vacations, KABA, HR Law, & Medical insurance.

Organize details of off-site functions involving participant’s availability

Continued to support administrative duties in other areas as needed.

oRan reports that showed metrics and performance for 42 Departments

oAccounting – assisted with receiving invoices and inventory reconciliations.

oPurchasing – reviewed and processed purchasing orders

oSafety – assisted to generate numbers for required OSHA & MIOSHA reports.

oProduction operator for 6 months to help out 2nd shift. (Salary personal to help out until we found enough people)

Human Resources Assistant – (Grand Rapids plant: 2000 – 2013)

Followed standardized company procedures relating to all aspects of office performance.

HR Reporting - utilized SAP to run HR reports: Payroll, FMLA, Employee Lists, Benefits, etc.

Maintain attendance records of all departmental personnel.

Plant Reporting & Support - created, updated and completed reports for other Departments as well: production reports, quality, inventories, delivery, manpower utilization, etc.

Benefits Administrator - completed employee enrollment and updates of benefits for hourly and union associates.

Executive Administrative Support – continued to assist Leadership team with daily administrative tasks and projects (~25% of total time)

Executive Administrative Assistant – (Grand Rapids plant: 1993 – 2000)

Supported CFO and other members of Leadership & Management Teams with all daily administrative needs and projects, including Plant Manager, Accounting staff, Maintenance Mgr., Quality & Production Supervisors, etc.

Completed confidential reports, filing, coordinated calendars, set up meetings, arranged travel/hotels/cars for internal staff & external visitors, completed expense reimbursements, prepared memorandums and presentations, etc.

Utilized Microsoft Office (Word, Excel, PowerPoint), Visio, Access, etc.

Assisted with word processing/ excel spread sheets/daily production reports.

Ran Production, Quality, Employment & Financial reports from SAP.

Created Visitor Protocols and Defense Standards

Responsible for Multi-line telephone.

Engineering Assistant – (Grand Rapids plant: 1987 – 1993)

Supported Engineering Manager and staff.

Ran reports, project schedules, employee schedules, arranged travel, etc.

Organized files, prints and drawings.

Created presentations.

Participated on Kaizen Teams and managed Problem Solving Teams (8D)

Quality Control Technician – (Grand Rapids plant: 1985 – 1987)

Utilized CMM to ensure quality parts were being produced.

Tracked errors and quality issues.

Machine Operator – (Grand Rapids plant: 1984 – 1985)

Began career on floor. Received training in Quality and was promoted.

Worked production on and off as needed.


Hudsonville High School – Hudsonville MI

Grand Rapids Community College – Business Law

Muskegon Community College – Business Law / HR

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