Customer Service Information Technology

RESUME

PARVEEN KUMAR

Email : ******************@****.***

Mobile : 995-***-****

Career Objective

To pursue a challenging career in a progressive environment where learning, innovation and creativity are encouraged, where my skills & knowledge can be enhanced to their maximum potential to contribute to the overall success and growth of the organization

My Self

I am a person with positive attitude, self-confidence, quick learner, who works whole-heartedly in each and every activity taken up and thereby achieves excellence. I consider myself to be a work-oriented person having assets of intellectual knowledge, sociability and a flavor to do work in any atmosphere.

Education

Degree

Branch

Year of Passing

College/School

University/Board

Parentage/CGPA

Bachelor of Arts (BA)

-

2017

Satyawati College

University of Delhi

Parsuing

XII

-

2013

G.B.S.S. School

CBSE

58%

X

-

2011

G.B.S.S. School

CBSE

6.2

Work Experience

Front Office cum Admin Officer (1 Feb 2018 to Till Date)

Techligent System,

Ghaziabad, Uttar Pradesh

JOB RESPONSIBILITIES:

Attending Guests query and also escorting them towards meeting room/MD Cabin etc.

Maintaining MIS for Guest and vendors entries.

Maintaining MIS for Conference room/Board Room bookings.

Revise contract with existing vendor.

Exploring new vendors for lower rates with good service.

Co-ordinate with vendors for uniform of office boys, drivers & housekeeping boys.

Maintaining MIS for Outward and Inward Couriers/Material/Parcel.

Tracking courier and updating status of delivery of the courier to the staff.

Smooth maintenance & handling of Cafeteria activities. Providing MIS to HRDept.

Maintaining records of Coupon cash list and submitting cash to the concern department in time.

Providing Coupon booklets to the staff.

Making arrangements of Snacks/ Lunch for Events/Festival etc. on request.

Checking hygiene in the Cafeteria.

Ensuring sufficient pantry stock available.eg- Tea bags, coffee, milk. etc.

Maintaining MIS for daily pantry products consumed.

Checking hygiene/cleanliness in the washroom areas & office premises.

Ensuring sufficient housekeeping stock available.eg- Toilet tissue

Keeping track on attendance of House keeping department.

Giving orders of visiting cards, ID cards & distribute to staff members.

Taking care of all the bills will assure that make payment on time.

(Mobile bills, Internet bills & Electric bills,etc.)

Technical Skill set

Skills

Details

Computer Basic information

Windows, Ms Word, Ms Excel, Internet

Personal Skills

I have good communication skill and exceptional creative idea.

Have good patience which I believe will lead to better human relation.

Good in team work and team leading.

Achievements

Information technology certificate issued by ICI Institute.

Personal Information

Full Name

Parveen Kumar

Date of Birth

01-Jan-1995

Father Name

Mr. Vijendra Singh

Permanent Address

H. No. 39, Street No. 3, C Block Meet Nager Delhi

Languages Known

Hindi and English

DECLARATION:

I hereby affirm that the above information given by me is true to the best of my knowledge and belief. I will solely be responsible for any discrepancy found in them.

PLACE : DELHI SIGNATURE

DATE : [ Parveen Kumar ]

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