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Customer Service Administrative Assistant Receptionist retail

Kings County, New York, United States
January 11, 2018

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Professional Experience

Ongoing Placements Jan **17-Present

NCJWNY-Classic Chartered School

Administrative Assistant

Collating educational material

General clerical duties.

Samaritan Daytop Village

Front Desk Receptionist

Operate multi-line telephone.

Meet & greet clients.

Answering caller’s inquiries.

Distribution of Metro Cards and keeping record of same


Administrative Assistant

Data Entry

General Clerical Duties.

Coordinate & maintain records of staff office spaces and phones.

Create and modify various documents using Microsoft Office.

Schick Technology

Front Desk Receptionist

Operate multi-line telephone.

Direct visitors.

Phipps Houses

Receptionist/Administrative Assistant/Data Entry Clerk

Demonstrating proficiencies in telephone and front-desk reception within a high-volume environment.

Researching and rapidly solving problems and rebuilding client trust to prevent the loss of key files.

Restoring organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.

Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

JBC Agency - Jacob Javits Center, Chelsea Piers Feb 2015 – Oct 2015

Event Coordinator, Coat Check, Cashier

311 Operator Jan 2015 – Oct 2015

Completed surveys, set appointments for idNYC and performed customer service duties.

Retail Experience

Greeted customers and matched merchandise inquires. Maintained cash registers & drawers, separated charge slips, coupons & vouchers, and made deposits. Fostered knowledge of current sales, promotions and policies regarding payment and exchanges. Inventoried, stored, priced and restock merchandise displays in retail store.

ZARA Oct 2015 – Aug 2016

24 Seven Inc. Aug 2014 – Nov 2014

Bloomingdales - Theory Sept 2013 –Dec 2013

Juicy Couture -Visual Recovery Assistant Nov 2012 – July 2013

American Eagle Outfitters -Sales Associate/Stock Clerk Nov 2011 - Jan 2012

Banana Republic -Sales Associate/Stock Clerk Oct 2010 to Oct 2011

W Gamby & Company, Inc. July 2003 – Sep 2006


Welcomed guests in person and on phone; answered and directed inquiries to designated department.

Maintained log Books, including sign-in/out logs, front desk expenditures, and calls received.

Sorted daily incoming correspondence and deliver sorted mail to addressees

Maintained executive managers’ calendars by planning and scheduling conferences, teleconferences, and travel.

Developed and utilized effective filing and retrieval systems, and maintain office supplies by placing orders and evaluating new products.


Canarsie High School June 2006

High School Diploma

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