Ann Carite

August **** – November **** – KMS FAB (Sheet metal Manufacturer)

Quality Assurance Manager

Maintains the Quality Management System (QMS) & Environmental Management system (EMS)

Achieve and control processes per ISO 9001, ISO 14001 and ISO IATF 16949

International Material Data System (IMDS) Report data information on materials used to produce products.

Review all necessary documents required for APQP / PPAP process.

Evaluates and monitor Supplier and Customer performances. (SSEM)

Coordinate data collection and develop statistical methods. Monitor Internal KPI’s PPM’s QPM’s.

Conducts; (Process, System, Products, and Supplier Audits) Evaluate Audit Reports.

Directs process improvement teams within the organization.

Internal / External Corrective Actions

8D, 5 why, problem solving approach.

Process Capability Studies, Measurement System Analysis (MSA),(CPK, Gage R & R)

Develop Process Flow charts, Process Control Plans and determine Risk Assessments based on processes.

Experience in leading Lean Manufacturing, Continuous Improvement, and Process Improvement projects.

AAIG; Automotive Quality Core Tools skills that provide the building blocks of an effective quality management system. They include Advanced Product Quality Planning & Control Plan (APQP), Product Part Approval Process (PPAP), Failure Mode and Effects Analysis (FMEA), Measurement System Analysis (MSA), and Statistical Process Control (SPC).

Contact

Cell: 570-***-****

401 Birchwood Estates

Exeter, PA 18643

2

Page2

February 2015 – August 2016 - CPG International Scranton Products. Quality Assurance Specialist

Position Summary:

Improves customer satisfaction through the quality assurance/quality control programs by maintaining and enhancing product specifications and production execution. Critical features of this job are described under the headings below.

Essential Functions:

Performs quality checks and process audits. Records, maintains and reports all audit data.

Lead, manage, and maintain standard operating procedures, process checks, process audits and other quality control documentation.

Analyze audit data; implement containment and corrective actions when necessary. Create trend analysis from data for improvements.

Maintain KPI (Key performance indicators) metrics to track performance over time. Suggest and track operational efficiencies of departments. Goals are determined for Safety, Quality Speed, and Cost.

Record, manage and analyze customer complaint data. Utilize data to resolve customer complaints.

Assists with the training of other auditors and production assistants.

Collaborates with team members and peers to ensure consistency in our quality programs and processes.

Assist with projects that will improve efficiency and/or reduce operating costs.

Performs 100% inspections on all products samples going to dealers.

Performs other assignments as directed.

January 2013 – February 2015 Bridon American – Hanover PA. Quality Technician Ropey

Monitor Process and Product at start up, and at completion to verify the product measurements are within the tolerances for given product specifications. Measurement of helix codes, lay directions, type ropes, core’s, and lubrication.

Review the product’s operations sheets by checking rope parameters randomly throughout the run. These include stranding, swaging, extruding of plastic jacket mooring ropes.

Review tensile testing requirements by size or customer requirements and that all products being shipped meets the required minimum standards. 3

Page3

Conduct root cause analysis of non-conformances of products. Use 5 whys theory. Histogram and or fishbone diagram to determine root cause. Use electronic CAR database accordingly. Familiar with FMEA and DMAIC methodology.

Assist manufacturing in implementation of corrective actions.

Team Leader of MDW (Mission Direct work team program) a clear “line of sight” is established between the Organizations Strategy and the objectives of each team. Goals are determined for Quality, Speed, Cost, and Safety.

Define, quantify and track my team’s quality performance and develop self- inspection techniques.

Manage the quality systems and improve performance through Quality Alerts, and Single Point lesson to correct errors in manufacturing.

Maintain visual display of quality defects by examples on Quality Defect Board. Provide training when trends are above the target. Maintain training records.

Enter and track trials on process improvements. Collect data, and present results comparative to current practices. (Example new die manufacturer trial tracked, charted, and presented to CEO to qualify new supplier. Calibration:

Control and monitoring of all measuring equipment for Rope Mill.

Review and establish that measuring equipment is capable of carrying out required measurements. (Ex: perform an R & R study to verify capabilities).

Calibrate, and verify Ratio settings for counters on machines with a Non-contact, high speed, Laser length measurement gauge.

External Calibration; Quotes from NIST certified labs. Enter on line requisition for purchase of tools, devices, and Calibration.

Maintain Calibration records and gage pack data base to ISO Standards. October 2011 – January 2013 BAE SYSTEMS - Jessup, PA Quality Systems Supervisor / Quality Tech IV

Responsible for assisting with the quality control systems overview for their assigned area/facility that includes communication of Quality policies, objectives and procedures.

Maintain compliance with all ISO standard and procedures.

Maintain quality data collection and analysis that complies with the Department Quality Plan.

Assist with Quality objectives and activities to identify, define and resolve quality issues.

Conduct and train personnel on Quality requirements and inspection techniques. 4

Page4

Responsible for directing the activities of the quality department. Maintaining attendance records, training, and performance reviews.

Verifies customer QA inspection requirements per Military specifications, and Government contracts for all products delivered. Review documentation is being flowed with accurate, thorough and complete inspection records. Overseer’s all incoming Materials COA, COC, and required testing has been performed prior to release of material for production.

Assist with providing corrective and preventative action responses in coordination with Quality Manager to customers as required.

Maintain Lot traceability of all hardware requirements per the MIL-spec, and Military contract. Arrange Ballistic testing requirements, documents, COC, to present to QAR representative for approval.

Maintain non-conforming products log, and assist with FTQ goals.

Maintain Quality work instructions to specification requirements, and adjust documents to follow modification to contract changes.

Reviews all provided drawings supplied to Inspection stations are to the latest revision. And that drawing conforms to ASME 14.1Y.

Follow the necessary requirements for lot acceptance per AQL level’s outlined in each department, as well as incoming supplier’s products.

Participate in daily meetings on production requirements, and provide the necessary people to cover manufacturing planning.

Maintain All Calibration within the facility to ISO 9100 standards. September 2008 – October 2011 - Kawneer, Alcoa Company Quality Technician

Select and utilize the following types of tools, as well as evaluate their measurement result to determine conformance to specifications. Micrometer, calipers, gages, optical comparator, electronic measuring equipment, weight/scales, hardness testing equipment, spectrophotometer, torque wrenches, tensile tester, too many devices to list.

Oversee the plant calibration system, including measuring equipment that collects data for critical variables for process control.

Read, interpret and apply requirements as specified in company drawings, specs And assist engineering in drawing requirements.

Assist plant personnel with plant responsibilities and provide training, in areas such as spec interpretation, calibration, material review, & corrective actions.

Conduct and train others on manufacturing process and inspection techniques.

Bi-Monthly testing performed to ASTM specification for tensile, hardness required by AAMA Standards.

Review and update current work procedures in various departments. Work with 5

Page5

Experience

dept. supervisors, and leaders to update all applicable forms required.

Review incoming Billet COA and schedule required chemical analysis from outside source for macro, and micro, & PoDfa, testing to determine if material meets required specifications.

Corner weld testing per AAMA, and & ASTM specifications for strengths and weld joints per the drawings.

Update and control all documents pertaining to AAMA, ASTM and UL testing and meet with UL Auditor quarterly to review UL approved products performance and required testing is being performed.

Participate in a weekly meeting concerning process management review for the press department. Assisting the press as a QC subject matter expert to help with cause and effect diagrams.

Assisted on creating a SIPOC Diagram for information needed to operate the process of the press. Working closely with Die Repair to insure that die Best Practice work procedures are followed.

Drives Quality performance improvements that have a favorable impact on company financial performances and customer satisfaction. March 2000 –September 2008 PRIDE MOBILITY PRODUCTS FIRST ARTICLE INSPECTOR/ CALIBRATION TECHNICIAN

Define and interpret technical drawing views, details, etc., for product Specifications or other controlling documents.

Knowledge of ASME Y14.5M, Working knowledge of GD&T,

(Geometric dimensioning and tolerance)

Dimensional CMM Inspection.

Inspection to verify that prescribed production methods have produced a fully Conforming part as specified per drawings, BOM, and IPB.

Review of Material certification. Identify and apply reference materials and documents such as ISO, ANSI, ASTM and QS Standards.

Functionality testing such as Rockwell, Durometer, Tension, Impact, Torque and MPI, Pencil scratch testing, Adhesion tape test, Gloss testing. Wrenches, multimeters, thread gauges, micrometer and all measurement tools.

Quality Audits: Auditor training for 21 CFR Part 820 Medical devices; examples: internal, external, system, product, process, out of box Audits, etc., and how corrective action requests (CARs) from audits can support quality improvement.

Certified in AISI/AWS Standards for Welding and Nondestructive testing.

Calibration on all testing and measuring equipment throughout all manufacturing. Collects, compiles, organizes and records data gathered during Calibration. 6

Page6

Coordinates the calibration with a certified outside source. Communicate as a team member with all functional groups to prioritize assigned task and projects.

Establish and Maintain procedures. Quality system documents that outline the structure of documentation. Ensuring that the Quality System requirements are effectively maintained. Update work procedures through QA system Audits. April 1992 – June 1999 Techneglas Pittston, PA.

Quality Inspector / Glass Selector

Performing quality audit on finish ware in accordance with dimensional, visual, and packing specifications.

ISO 9000 Training.

Performance Improvement Team (PIT) committee.

1989 – 1992 Valley Manufacturing Wilkes-Barre, PA

Quality Control Technician / Inspector

Incoming material inspection. Outside service compliance review. Material release to manufacturing.

Reviews of all raw materials purchase orders. Blueprint Interpretation, and understanding of SPC. Familiar with all Mil – Specs and Metallurgical certification required per specifications.

Inspection of precision machined rolled rings, housings, forgings, and castings. Layout and Final Inspection.

7

Page7

1975 – 1977 Lackawanna Junior College Scranton, PA Associates Degree in General Business Studies. Included Management, Business Skills

Records and Filing courses.

1978 – 1979 Vocational Technical School Scranton, PA

Courses in Blue Print Reading, Drafting, Machine Shop 1, Drill Presses and Lathes.

Valley View High School Archbald, PA

High School Diploma - Business

Product knowledge training. Architectural installation. Basis of framing, terminology, reading wind load charts, water infiltration, methods of joinery, setting glass, fabrication methods.

Training for the deployment of the Alcoa Business System, ABS, to attain a clearer understanding of lean manufacturing culture.

Introductory training on 6-Sigma and Lean Production work practices. 6S methodology.

30+ years of experience in all quality's functions, High skilled in documentation, specifications, and control of procedures, maintain calibration systems including quotes, review of certs and documentation. Performed inspections of supplier’s materials specifications to drawing, engineering changes, and to required material specification from review of material certs. Investigates problems thoroughly. Determines if more criteria is needed for acceptance of product. Internal / external system product audits and supports quality improvement though corrective action process. Excellent at documentation of issues, and communication of hypotheses and actions taken. Very good at considering all facts and data prior to coming to conclusion. Positive initiative within an organization to achieve goals.

Strong computer skills. ( Microsoft Excel and Microsoft word, access, Lotus notes JD Edwards, Experian, SAP, Oracle, grand avenue, man fact, made to manage; excel data pivot charts, Gage Trak; Gage pack, AS400, Rs-232 Firmware for digital devices, etc. ) References Available upon Request.

8

Page8

Contact this candidate