Customer Service Marketing

Education

Granite State College, B.S. Marketing

Bachelor’s Degree in Marketing, GPA 3.7 - June 2017

Dean’s List winter/spring term 2017

Magna Cum Laude

Manchester Community College, A.S. Business Communications

Associate’s Degree in Business Communications - May 2015

Recipient of Academic Achievement Award in Business Communications

Experience

Ad Machines Digital Marketing Coordinator October 2017-November 2017

Google AdWords & Analytics certified

Responsible for client accounts

Scheduled weekly and monthly meetings for client accounts

Traveled and interacted with clients for on-site meetings

Ad Machines Internet Marketing Specialist August 2017-November 2017

Responsible for client site maintenance

Developed emails for mass email blasts

Optimized and published content for clients

Command Security Corporation Security Guard September 2016-May 2017

Screened and logged inbound and outbound vehicles and foot traffic

Patrolled perimeter of the facility

Kohl’s Customer Service Associate April 2015-September 2016

Assisted customers during checkout and helped them gain incredible savings

Executed hassle-free customer returns

Established personalized connections with new and returning customers

Panera Bread Associate May 2012- April 2015

Applied organization, time management and communication skills as a dining room attendant

Skills

Client Communication- Advanced Social Media - Advanced

Video Production - Advanced Microsoft Office Suite - Advanced

WordPress - Intermediate Google My Business - Advanced

Adobe Creative Suite – Intermediate Mail Chimp – Intermediate

Google Docs – Advanced Unbounce – Intermediate

Survey Monkey – Intermediate SEO Content Publishing – Advanced

YouTube Optimization- Advanced Website Maintenance – Intermediate

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