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Manager High School

Somersworth, New Hampshire, United States
January 11, 2018

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** ******* ******* ***, *********** NH, 03878


Professional Summary

Friendly and enthusiastic worker with 2 years of Management Experience in the Hospitality Industry. Able to learn new tasks quickly. Proficient in Microsoft Software and QuickBooks.


Manager on Duty

Motel 6 Portland ME

May 2017 to September 2017

Train new workers and evaluate their performance.

Interview and hire workers

Prepare work schedules and assignments

Greet and register guests

Answer inquiries pertaining to hotel policies and services, resolve guest complaints

Observe and monitor staff performance to ensure efficient operations and adherence to facility’s policies and procedures.

Coordinate front-office activities of hotels and motels, and resolve problems.

Manage and maintain lodging facility

Head Housekeeper

Motel 6 Tewksbury

February 2016 to May 2017

Advise managers and desk clerks of rooms ready for occupancy

Plan and prepare employee work schedules.

Inspect work performed to ensure that it meets specifications and established standards.

Perform or assist with cleaning duties as necessary.

Confer with staff to resolve performance and personnel problems, and discuss company policies.

Establish and implement operational standards and procedures for the department’s supervised

Investigate complaints about service and take corrective action.

Inspect and evaluate the physical condition of facilities to determine the necessary repairs.

Supervised in-house services such as laundries and maintenance.

Inventory stock to ensure that supplies and equipment are available in adequate amounts.


James Pontifex – Cotuit MA

January 2003 to January 2012

Maintain and enter information into databases

Check figures, postings, and documents for correct entry, mathematical accuracy and proper codes.

Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.

Reconcile or note and report discrepancies found in records.

Reconcile records of bank transactions.

Transportation Coordinator

Marubeni America Corporation – Wakefield, MA

Sep 2006 to Mar 2002

Examine Bills of Lading and compare contents with invoices to verify accuracy.

Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.

Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.

Confer or correspond with establishment representatives to rectify problems, such as shortages or nonconformance to specifications

Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.

Determine shipping methods, routes, or rates for materials to be shipped.


High School Diploma

Burlington High School – Burlington, MA

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