Manager High School
Resume:
LESLIE CARR
** ******* ******* ***, *********** NH, 03878
************@*****.***
Professional Summary
Friendly and enthusiastic worker with 2 years of Management Experience in the Hospitality Industry. Able to learn new tasks quickly. Proficient in Microsoft Software and QuickBooks.
Experience
Manager on Duty
Motel 6 Portland ME
May 2017 to September 2017
Train new workers and evaluate their performance.
Interview and hire workers
Prepare work schedules and assignments
Greet and register guests
Answer inquiries pertaining to hotel policies and services, resolve guest complaints
Observe and monitor staff performance to ensure efficient operations and adherence to facility’s policies and procedures.
Coordinate front-office activities of hotels and motels, and resolve problems.
Manage and maintain lodging facility
Head Housekeeper
Motel 6 Tewksbury
February 2016 to May 2017
Advise managers and desk clerks of rooms ready for occupancy
Plan and prepare employee work schedules.
Inspect work performed to ensure that it meets specifications and established standards.
Perform or assist with cleaning duties as necessary.
Confer with staff to resolve performance and personnel problems, and discuss company policies.
Establish and implement operational standards and procedures for the department’s supervised
Investigate complaints about service and take corrective action.
Inspect and evaluate the physical condition of facilities to determine the necessary repairs.
Supervised in-house services such as laundries and maintenance.
Inventory stock to ensure that supplies and equipment are available in adequate amounts.
Bookkeeper
James Pontifex – Cotuit MA
January 2003 to January 2012
Maintain and enter information into databases
Check figures, postings, and documents for correct entry, mathematical accuracy and proper codes.
Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
Reconcile or note and report discrepancies found in records.
Reconcile records of bank transactions.
Transportation Coordinator
Marubeni America Corporation – Wakefield, MA
Sep 2006 to Mar 2002
Examine Bills of Lading and compare contents with invoices to verify accuracy.
Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
Confer or correspond with establishment representatives to rectify problems, such as shortages or nonconformance to specifications
Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
Determine shipping methods, routes, or rates for materials to be shipped.
Education
High School Diploma
Burlington High School – Burlington, MA
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