Prerna Prasad

Bur Dubai Street Dubai, U.A.E +971-********* ac3zw5@r.postjobfree.com

Objective

To obtain a position that challenges me and provides me the opportunity to reach my full potential professionally and personally utilizing my abilities and years of experience in your organization that is progressive intellectually, technically and one in which practices collaborative leadership, integrity and honesty.

Education & Training

Sikkim Manipal University 2016-Persuing

Master of HR & Hospitality

NADIA Training Institute, Dubai 2017-2018

Executive Personal Assistant

Institute of Hotel Management Delhi - NCHMCT 2009-2012

B.Sc in Hospitality & Hotel Administration

LBG Inter College Lucknow - India 2007-2009

Senior Secondary

Secondary

Piccadaly Hotel Lucknow (16 Weeks) 2011

Human Resource & Front Office

Work Experience

Millennium & Copthorne MEA - Corporate Office, Dubai Sep 2015 – Present

Executive Personal Assistant Receptionist

-Executive Secretary to General Manager; responsible for performing the executive office tasks to the highest standards.

-Screened incoming mail, dates stamps, distributing accordingly. Sending outgoing mail to both inter office and outside of the hotel. Routing mail, faxes and other printing documents.

-Preparing correspondence and fairly complex numerical/financial reports as instructed.

-Devising and maintaining office systems, including data management and filing

-Scheduling the HOD Meeting and Minutes of the HOD Meeting.

-Screening phone calls, enquiries and requests, and handling them when appropriate

-Producing documents, briefing papers, reports and presentations

-Liaising with clients, suppliers and other staff

-Meeting and greeting visitors at all levels of seniority and monitoring visitor access and maintain security awareness

-Ensuring knowledge of staff movements in and out of organization.

-Provide general administrative and clerical support.

-Organizing and attending meetings and ensuring the manager is well prepared for the meetings

-Taking notes or dictation at meetings or to provide general assistance during presentations

-Carrying out background research and presenting findings

Tata Teleservices Limited, New Delhi Mar 2014 – Aug 2015

Facility Executive

-Maintaining Inventories stock to ensure adequate supplies.

-Handling forecasting, budgeting, procurement, distribution and consumption of resources

-Record keeping by maintaining trackers, documents control and management.

-Monitor expenses and payments

-Plan and monitor appropriate facility management staffing levels.

-Responsible for making day to day data, conducting trainings and handling other office activities

-Handling petty cash, R&R, Material requisition and Credit Journals.

-Report drafting and vendor management.

-Interface: MS Word, Excel Windows, PowerPoint, Access, Opera, Oasis.

Oberoi Maidens Hotel & Resorts, New Delhi Jun 2013 – Feb 2014

Housekeeping Team leader

-Ensuring the required standards of cleanliness is met.

-Overseeing the staff Rota and that shifts are covered with regards to annual leave, sickness

-Ensuring annual leave is fairly taken and distributed.

-Ensuring the staff is working appropriately in designated areas.

-Responsible for the reporting of any equipment that is faulty and ensuring it is repaired.

-Interaction with the in-house guest.

-Ensuring effective and timely stock control and ordering in of supplies.

-Be the first port of call for any team member going off sick.

-Deal with any immediate staff issues that arise – escalating and seeking support from Line

Manager where required.

-Ensuring a swift response to cleaning emergencies or priorities that arise in any department.

Crown Plaza Hotel, New Delhi Jul 2012 – Jun 2013

Housekeeping Associate

-Consistently offer professional, friendly and engaging service

-Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets and replenishing rooms with supplies

-Maintain proper usage of cleaning supplies and equipment

-Report necessary maintenance items

-Other duties as assigned

Skills Summary

-Ability to interact and effectively communicate with people from diverse backgrounds, highlighting teamwork and problem solving.

-Organization and Time Management

-Strong Administrative skills (Administrative, Appointments, Correspondence, Errands, Events, Event Planning, Filing, Implementing Procedures, Maintaining Schedules, Meeting, Office Management, Project Management, Research, Scheduling, Taking Dictation – Messages – Notes, Travel Arrangements and Planning)

-Communication Skills

-Financial Skills (Accounting, Budgeting, Purchasing, Sourcing and Shopping)

-Technology Skills (Computer, Database Management, Microsoft Office, Presentation Preparation, Reports, and Word Processing)

-Personal Mastery Skills (Confidentiality, Diplomatic, Discretion, Flexibility, Multitasking, Organization, Positive Attitude, Problem Solving, Professional Demeanor, Self-Motivated, Time Management)

Personal Information

Date of Birth : 04/09/1992

Gender : Female

Nationality : Indian

Passport No. : N1082069

Visa Status : Employment Visa

Languages : English, Hindi

Marital Status : Single

References

References Available on Request.

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