Customer Service High School

CURRICULUM

VITAE

FOR

NONKULULEKO

ELLAIN

SIBEKO

CURRICULUM VITAE (Ref: 52013598)

A. PERSONAL PARTICULARS

NAME : Nonkululeko Ellain Sibeko

RESIDENTIAL ADDRESS : 16 King Street, Empangeni, 3880

POSTAL ADDRESS : P.O Box 580, Esikhawini, 3887

CELL NO. : 084*******

E-MAIL ADRESS : ***********@*****.***

GENDER : Female

HEALTH : Excellent

DATE OF BIRTH : 04 November 1989

NATIONALITY : South African

HOBBIES : Reading and swimming

B. EDUCATIONAL BACKGROUND

1. PRIMARY EDUCATION : Veldenvlei Primary School

2. HIGH SCHOOL EDUCATION : Empangeni High School

YEAR : 2008

SUBJECTS PASSED : English

Afrikaans

Math’s Literacy

Life Orientation

Business Studies

Accounting

Consumer Studies

C. TERTIARY EDUCATIONAL QUALIFICATIONS

NAME OF INSTITUTION : SKYY Aviation Academy

QUALIFICATION : Cabin Crew License and Airport Operations

YEAR : 2010

COURSES PASSED : Fire fighting for flight Attendants

Safety and Emergency Procedures Training

First Aid level 2

Introductory Aviation Medicine

Dangerous Goods

Category 11 Training

Wet Ditching

Cabin Crew License/ Cabin Crew Training

Airline customer service training

Airport customer service training

D. KEY COMPETENCIES AND PERSONAL STRENGHTS

Good communication and interpersonal skills

Organized and have meticulous recording skills

Have the ability to work under pressure and meet deadlines in a challenging environment

Professional and efficient telephone manners

Handle queries professionally

Computer literate

Safety conscious and alert to follow regulations

Fast typing ability, excellent spelling

Problem Solving Management

People Management and Empowerment

Have planning, analytic thinking and presentation skills

Time Management skills

Team player, Flexible

Deadline drive

Information monitoring

Healthy and physically fit

Prepared to work overtime shifts

E. FULL-TIME WORK EXPERIENCE

NAME OF COMPANY : Zululand Physiotherapist

POSITION : Receptionist

PERIOD : November 2012 to date

DUTIES : Handling telephone calls

Scheduling physiotherapy appointments

Typing minutes, Progress reports and documents

Processing claims for clients on medical aids

Filing

Ensure that there is sufficient stock for the company

Order stationery and physiotherapy equipment

Process cash payments and issue receipts

When necessary help the physiotherapist with disabled patients with positioning.

Handle payments and issue invoices

F. PART-TIME WORK EXPERIENCE

NAME OF COMPANY : Department of Education

Position : Admin Assistant

Duration : (01 December 2010-15 December 2010)

Reason for leaving : Temporary Job

G. REFERENCES

Name : Mrs Angel Naidoo

Position : HOD of SKKY Aviation Academy

Contact no. : (031-***-****

Name : Ms Zandile Khanyile

Position : Senior Administrator

Empangeni Education District Office

Contact no. : 082-***-****

Name : Mr Senzelwe Mazibuko

Position : Managing Director

Zululand Physiotherapists

Contact no. : 082-***-****

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