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Customer Service Assistant

Location:
Johannesburg, GP, South Africa
Posted:
January 11, 2018

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Resume:

CURRICULUM VITAE OF Keegan Decio Stellenberg

Last Update

****/**/**

Personal Details

Full Name

Keegan Decio Stellenberg

Date of Birth

****/**/**

Title

Mr.

Gender

Male

AA Candidate

Yes

Highest Qualification

Matric

Nationality

South African

Current Age

29

Health

Excellent

Drivers License

C 1 (Code 10)

Marital Status

Single

Home Language

English/Afrikaans (Read, Write,Speak)

Children

None

ID Number

881**********

Current Contact Details

Phone – Cell

+27-83-374-**** +27-66-079-****

E-mail Address

*************@*****.***

Physical Address

1351 Leeubekkie Street, Toekomsrus, 1759, Johannesburg

Current Job Portfolio

Candidate

Stellenberg, Keegan Decio

Current Positions

Unemployed

Notice

Status

Unemployed

Location

Gauteng, South Africa

New Position

Required Position

Any

Position Type

Contract / Permanent

Career Level

Intermediate

Secondary and Tertiary Education

Year Matriculated

2006

Last School Attended

Randfontein High School

Subjects

English, Afrikaans, Mathematics, Science, Geography, Home Ecconomics

Achievements

Prefect

Chess Captain

Courses Attended

Year

Course

Institution

2012

Powerbuilder 11- Fast Track to Powerbuilder

Sybase Learning Connection

2013

Senior PCI Exam

Sage Pastel Payroll

2017

Merchants (Vodacom) Customer Service Agent training

Internal training program

Career Chronology Summary

Call center Vodacom Customer Service Agent, Merchants Johannesburg September 2017 – December 2017

Call center Payroll Support Agent, Sage Pastel Payroll, July 2013 – June 2014

Junior Developer, Odiumba Business Solutions cc, July 2010 – Dec 2012

Assistant Manager, Loanas Kitchens and Confectionary cc, 2004 – Current (part time)

General Worker, AutoLiv, July 2010 - November 2008.

Assistant Dispatch Officer. BCM, October 2009 - December 2009.

General Assistant, Heart Hotels, February 2008 - March 2008.

Career History

Period

September 2017 - December 2017

Current Position

Vodacom Customer Service agent Call centre

Present Company

Merchants Vodacom 41 Fox street, Johannesburg

Responsibilities

Assist Vodacom customers on prepaid and post contract prepaid queries.

- Simswap / Recharge / Data / Balance / Support

Reason for leaving

24/7 call centre, i stayed too far to maintain the shifts scheduled.

Period

July 2013 – June 2014

Current Position

Call center Payroll Support Agent

Present Company

Sage Pastel Payroll

Responsibilities

Assist clients with day to day processing

Leave

Weekly / Fortnightly / Monthly salaries

Council queries: Road freight, Electrical, Metal and Engineering

Benefits

Pension / Provident fund setup

Period

Jully 2010 – June 2013

Current Position

Junior Developer

Present Company

OdiumBA Business Solution

Technologies

PowerBuilder 12, PowerBuilder 12.Net, .Net WPF, Visual Studio C#, Sybase ASE, SQL Server 2005/2008

Systems

Unilever SA – OEE, PITS, TMIS, EPOS, WeiBridge

Transunion – Ivid

KDC Document Management System

Responsibilities

Develop and Repair Business/Data Management Systems

WebMaster for <odiumba.co.za> and <neocall.co.za>

Manage Systems Development Life Cycle

Systems Analysis & Enterprise Architecture tasks

Period

2004 – Current (Home Business)

Current Position

Assistant Manager

Company

Loanas Kitchens and Confectionary cc

Technologies

PowerBuilder 12, Visual Studio C#, Sybase ASE

Responsibilities

Events Management and Planning.

Catering.

Develop and Maintain Business Solutions.

Period

July 2010 – November 2010

Position

Assembler

Company

AutoLiv

Responsibilities

Assemble Safty Belts For Toyota, Vw and BMW Dealers

Reason for Leaving

Saw an opportunity to further my education in Computer Programming

Period

October 2009 - December 2009

Current Position

Assistant Dispatch Officer

Company

BCM (Bedding Component Manufacturer)

Systems

Syspro, Microsoft Office (Word, Excel, Powerpoint)

Responsibilities

Create Reports

Schedule Delivery Trucks

Take Oders from Customers and Create Invoices to attach to delivery.

Oversee Overnight/ Long Distance/ International Loading.

Reason for Leaving

Contract Ended

Period

February 2007 – March 2008

Position

General Assistant

Company

Heart Hotels (The Glenmorage Hotel (Scotland, UK))

Responsibilities

Serve Breakfast and Dinner

Cleanup Tables

House Keeping

Reason for Leaving

Visa ended and forced me to return to South Africa

References

Company

Sage Pastel Payroll and HR

Contact person

Daurayne

Position

Supervisor

Phone Number

(Cell) 072-***-****

(Office) 011-***-****

Company

OdiumBA Business Solution

Contact person

Benjamin Daniels

Position

Managing Director

Phone Number

(Cell) 082-***-****

Company

Loanas Kitchens and Confectionary cc

Contact Person

Margaret Loana Stellenberg

Position

Managing Director

Phone Number

(Cell) +27-72-692-****

Company

AutoLiv

Contact person

Mark

Position

Floor Manager

Phone Number

(Cell) +27-11-762-****

Company

BCM (Bedding Component Manufacturer)

Contact person

Morris

Position

Labor Broker

Phone Number

078-***-**** / 011-***-****

Company

Heart Hotels (The Glenmorage Hotel (Scotland, UK))



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