Tanisha N. Jackson

T 510-***-****

ac3zqo@r.postjobfree.com

Objective

To obtain a responsible position in a progressive organization that provides career growth and professional development. The ideal atmosphere welcomes and encourages a creative spirit and is one in which new ideas are welcomed and decision making is required. Education

Bachelor of Music, Jazz Studies - Music Technology, Howard University, Washington, DC Associate in Arts, Music - General Education, Laney College, Oakland, CA Certificate, Music/Recording Industry, San Francisco State University, San Francisco, CA High School Diploma, Berkeley High School, Berkeley, CA Professional Experience

David Carroll Associates; Berkeley, CA - 2017 to present Audio Visual Systems Technician

• Responsible for set-up and operations of audio visual systems

• Responsible for calibrations, configurations and wire terminations for specific systems

• Ability to set-up and disassemble equipment for live field events Educational Testing Services (ETS); Princeton, NJ – 2016 to present SAT Rater

• Responsible for scoring student essays by using a rubric to apply scores consistently

• Responsible for maintaining accurate and consistent calibration

• Ability to work remotely and maintain flexibility National Assessment of Educational Progress; Rockville, MD – 2016 to 2017 Assessment Coordinator - Trouble Shooter

• Responsible for supervision, staffing and deployment of team members

• Responsible for overseeing and maintaining Quality Control Data Procedures

• Ability to effectively team build and manage personnel Milwaukee Public Schools; Milwaukee, WI - 2015 to 2017 Teacher

• Responsible for planning and organizing materials for instruction

• Responsible for addressing different learning modalities

• Ability to multi-task, effectively communicate and effectively deal with people of diverse backgrounds AT&T; Milwaukee, WI - 2012 to 2015

U-Verse Technician

• Responsible for installation and customer care of U-Verse integrated digital television, high speed internet and VoIP services.

• Responsible for work both inside and outside of the customer premise

• Ability to work in extreme and adverse weather conditions Time Warner Cable; Milwaukee, WI – 2011 to 2012

Technician

• Effectively reduced the number of repeat service calls while increasing customer satisfaction

• Responsible for ensuring customers with quality customer service, cable line maintenance and custom installations

• Responsible for proper use and application of various hand tools Teaze Music Productions & Audio Engineering; Brentwood, MD - 1992 to 2012 Audio Engineer / Owner

• Responsible for operating live sound systems for various artists

• Responsible for recording materials to be edited and broadcast

• Ability to work exceptionally well under timelines to meet deadlines Ken Pruitt Productions; Berkeley, CA - 1993 to 2013 Project Manager / Production Liaison

• Responsible for assisting guests and/or recording artist during live telecast or pre-recording.

• In charge of all aspects of concert promotions and artist management while productions are in progress

• Ability to multi-task and effectively communicate Brink’s Home Security; Lanham, MD – 2007 to 2010

Security Sales Consultant

• Design and sell burglar, fire and medical emergency alarm systems and security monitoring services to individuals and businesses based on their specific needs

• Responsible for scheduling customers for installation of equipment and completion of all necessary contractual paperwork

• Responsible for providing continued customer care to existing clientele and generating new business using multiple prospecting, sales and marketing techniques

Communications Unlimited, Inc.; Gaithersburg, MD – 2005 to 2007 Low Voltage Communications Contractor

• Responsible for troubleshooting coax cable, high speed internet and eMTA lines

• Responsible for ensuring customers with quality customer service, cable line maintenance and custom installations

• Effectively reduced the number of repeat service calls while increasing customer satisfaction TruConnections, Cheltenham, MD – 2005 to 2006

Quality Control Contractor

• Conducted inspections to ensure compliance with company police and procedure

• Responsible for troubleshooting drop system and ensuring proper corrective action and protocol

• Ability to document deficiencies and repair to specifications Howard University, Department of Music; Washington, DC – 2004 to 2006 Student Assistant

• Responsible for light typing, directing prospective students and routing telephone calls

• In charge of managing studio bookings for classes and senior recitals

• Ability to operate efficiently in a high volume, fast-paced office environment KPFA Radio; Berkeley, CA - 1992 to 1997

On Air Personality / Engineer/ Producer

• Responsible for production, engineering and editing of materials to be broadcast on the air

• Producer and Programmer of Beyond Midnight and The Mood of Midnight

• Served as co-producer and audio engineer of a variety of weekly shows such as Flashpoints and Night Magic Skills

Ability to meet or exceed deadline requirements while maintaining exceptional quality and efficiency to complete work assignments thoroughly. Possess excellent written and verbal communication skills in addition to superb interpersonal, customer service and analytical skills. Ability to perform with minimal supervision in an expedient manner and seek proactive solutions to unexpected problems. Ability to work with others and be encouraging and cooperative in a team environment. Possess extensive music and audio production skills. Possess both OSHA10 Construction Certification & XL Construction SSP Certification. Licensed FCC Operator. References available upon request

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