Human Resources Management

JAI SHUKLA ac3zof@r.postjobfree.com

Irving, Texas *5038 T: 469-***-****

SUMMARY

Pragmatic professional with experience in Human Resources Management and Business analysis

Result oriented and self driven individual aiming to deliver the deliverables within time frame

Experience in preparing HR Policies, hierarchy structures and organization structure for startup

Ability to communicate the Business Managers and stake holders on status of projects

Created Standard Operating procedures for process, to improve the quality of deliverables

Responsible for Employee grievance and engagement to improve the quality of productivity in professional environment

Conducted many process related trainings and designed modules related to HR

Ability to write statements in SQL related to ‘Select and Update’, writing minimal queries while reviewing the work during UAT

SKILLS:

Documentation and Filing

Global mobility

Tuition Re-imbursements

Data Management

Communication Skills

Client Engagement and Management

Resource Management

Offer letters and NDA

Gap and Risk Analysis

Data Visualization

Reporting & Presentation

SOP and FAQ Documents

HR Policies and Management

Employee Engagement

Deployment

Hierarchy charts

TOOLS:

Requirement Management:

Team Collaboration:

Project Management:

MS Suite, MS Access

Microsoft SharePoint, Office 365, Lync

Microsoft Project, JIRA

CORPORATE EXPERIENCE:

Tripsolver. Inc, Irving, Texas, USA

Human Resources Business Analyst

March 2017 to Present

Responsible to communicate on daily basis with Senior Managers and CEO on the employee’s productivity, Utilization and quality of work. Formed HR policies based on the industry norms as per the consent of Senior Management. Perform TGAP analysis to gain understanding of lag in delivery of products. Write and publish progress reports, identify project milestones, and recommend needed modifications. Strengthen expertise in HR Management and predictive analysis methodology.

Work with internal teams and external clients to understand resource needs and demand projections, and planning related to the delivery of capacity

Interacting with stakeholders and clients to support them with ongoing projects by redefining the solution as and when needed

Creating Employee policies and offer letters for better professional communication from management

Develop agreements, engage stakeholders, improve process documentation for better business existence

Responsible for answering queries related to company policies, rules, and regulations to employees.

Analytical thinking about the problems, diagnose problems, and identify opportunities for business process improvement using Forecasting and research

Issue analysis in low productivity through GAP Analysis for teams to increase targets of business by 60-80%

Created standardized process for On boarding, Delivery and Exit for Employee growth and professional development

Responsible for designing communication module to get the employees involved in better way of communication

Document, investigate and prepare report on Employees performances, ethical concerns and behavior for management related decisions

Wrote Employee Manual and created Employee handbook for employees covering policies, code of conduct

Performing analysis of the job and creating Job description to create demand for a position and employment

Proficiently performing predictive analysis using cluster analysis techniques by segmenting into groups which helped in making business decisions

Deloitte Services LLC, Hyderabad, India

Talent HR Analyst

Nov 2012 to May 2015

Assisted in the evaluation of US client engagement needs and suggest resource solutions based on the ability and preferences of assigned India & US professionals, including identifying additional resources

Identified and deployed of resources (e.g. project manager, resources manager) to client’s projects, performed performance reviews and looked after the resource promotion process

Cleansed raw data, prepared and analyzed reports using pivot charts for management to make business decision

Estimated timelines and performed root cause analysis to find gaps and identified solutions to accurately forecast practitioners utilization

Gathered data and requirements from clients, created business requirement documentation and interacted with senior management for the approval before proceeding the implementation

Processed more than 1000’s of practitioners for tuition reimbursements on quarterly basis and generate reports for analysis

Used Oracle technology to update project information and details related to employees transition

Focused on process improvement plans and strategies for better deliverable by documenting activities, tasks, milestones, and projects for future references in form of SOP and FAQ

Prepared process documents for training on various aspects of Global Mobility, Graduation Assistance and Resource Management

Responsible for negotiating with the employees and clients on the financial disbursement for Tuitions as per the billing information

Supported client’s business to build a comprehensive action plan to enhance engagement, analyzed data received from the talent surveys, attrition analysis to provide a comprehensive report and priority items to business advisor

INTERNSHIPS:

Corporate Analyst Associate(HR Department) at Mylan Pharma, India

Research Associate, Cadbury India Private Limited, India

June 2011 to May 2012

April 2010 to June 2010

EDUCATION:

Master of Science in Business Analytics

Texas A&M University, Commerce, Texas

Master of Business Administration in Human Resources

Aurora Business School, Hyderabad, India

(Overall GPA 3.8/4.0) May 2017

(Overall GPA 3.5/5.0) May 2011

CERTIFICATIONS:

Public Relations and Speaking Certification, Welingkar Institute of Management (Dec 2011 to May 2012)

Predictive Customer Analytics Sept 2017

Certification in Learning JIRA software Sept 2017

In Progress Google Analytics Certification Oct 2017

AWARDS AND ACHIEVEMENTS

Texas A&M University,Distinction in Professional Development MVP Internship Award for 2017

Volunteer for UNICEF USA, as Congressional Action Team member working to meet Texas state representatives to let them know about UNICEF USA. October 22nd, 2017 approached Representative Kenny Merchant’s office to represent UNICEF USA Dallas Committee.

Co-led Committee Engagement program “Be a Teacher” at Deloitte from 2014 to 2015

Member of National Human Resource Development, Chapter Hyderabad from August 2017.

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