Lavanya Madeti - QA

Lavanya Madeti

Ph: 201-***-**** Email: *******.******@*****.***

PROFESSIONAL SUMMARY

Working in Rite Aid Corporation as a QA Analyst.

Experience in multiple Domains like Networking, Technical Analyst (QA & BA), POS (Point of Sale), Finance (Knowledge in Trade like Cycle, Derivatives, etc.…)

5+ years of experience in QA Testing ( Point of Sale & Finance)

Experience in STLC and Defect Life Cycle

Experience in Software Methodologies like SDLC, Waterfall and Agile

EMV – Collis Tool (Debit / Credit) (American Express, Visa, Master Card)

Requirement Traceability Matrix

Knowledge in Automation tool QTP for Functional Testing. - WebSphere, SOAPUI, Rest, WSDL etc...

Test EMV chip transactions with American Express, Discover, MasterCard, and Visa

Providing use cases that identify when testing or retesting is required for EMV chip

when retesting is recommended as a best practice

when only standard internal testing is advised

Experienced in Onsite/Offshore Model

Experience in JIRA, Bugzilla, HP ALM

Experienced in MS Office (Words, Excel, Power Point)

Experience in Point-of-Sale (POS) terminal applications testing - Tests Execution, Test Plan, Test case and Test data preparation

Experience in EMV certification Testing with various payment processors in US

EMV – Collis Tool (Debit / Credit) (American Express, Visa, Master Card) - Western Union Bank provided the Tool, Test Cases

Phone Call meeting with Western Union Bank team for updates, inquiries, information etc..

Expertise in Manual Testing (Functional Testing, Integration Testing, Regression Testing, Positive & Negative Testing, Smoke & Sanity Testing, Usability, Compatibility, Compliance etc., End to End and UAT)

Experience in writing Test Cases, Executing Test Cases, Log Defects, Track Defects, and Link Defects to the Test Plan, preparing Test Summary Reports etc.

Experience in Front-End and the Back-Office Application

Knowledge in Tableau BI Tool (Analyze Data and generate reports based on the requirements)

Knowledge in Microsoft Reporting Services BI Tools (SSRS)

Experience in UNIX, SQL, JIRA, HP QC/ALM, Bugzilla, MS Office (Word, Excel, Power Point)

Experience in Scrum Meetings, Status Meetings, Daily Review Meetings

Experience in both Banking & Finance and Point of Sale (POS) domain

Creating Test Scenarios and Providing Test Data for UAT

Co-coordinating between On-shore and Off-Shore

XML validation between Expected & Actual results

Involve with Back Office Reconciliation, Nightly Jobs (Autosys)

Generate Backend reports

Functionalities: Telechecks, Personal Checks, Money Orders, Money Transfers, Refunds, Receipts, Rain Checks, Pharmacy PSE, Back office, Balance of Sales & Register reconciliation etc

Experience in Production Support, Build Installations, Long hours, Providing Knowledge Transfer to the fellow Team Members etc..

TECHNICAL SKILLS

• Languages C, C++, Java, .NET, Visual Basics

• Web Technologies XML, HTML

• Testing Tools Quality Centre/ALM, QTP

• Databases Oracle, DB2, MS Access, SQL Server, Sybase (knowledge)

• Defect Tracking tools JIRA, Bugzilla

• Office Communications MS Office (MS Word, MS Excel, MS Power point)

• Operating Systems MS-DOS, Windows NT/95/98/2000/2003/XP, 7 Solaris

• Reporting Tools (BI) Tableau, MS (SSRS, SSIS, SSAS)

Work Experience

Client: Rite Aid Corporation, Etters PA Feb ’16 - present

Role: Sr. QA Analyst

Rite Aid is working on a new Application called Bean Store. For the Point-of-Sale at Rite Aid centers.

The project involves the migration of the “Legacy POS” system to a “Bean Store POS” system developed by PCMS. The migration would be done in five individual phases in agile methodology. Each of the five phases will house the key functionalities of a core POS system including integration with the pharmacy management system. The PCMS system should contain all the existing functionalities in the legacy system.

Roles & Responsibilities:

Participate on Register reloading and software application installation in the POS test stores, Participate in build installation in the POS Test systems once a new build is handed over to QA, Perform Build Verification testing of the new builds and provide QA sign off, Release Turnover Installations. And also back out.

Retesting the fixed defects.

Experience in Using JIRA,HP ALM

Experience in Writing Test Cases in Test Plan HP ALM using Story Cards (Business Requirements)

Experience in executing the Test cases by Creating a New Folder and a New Test Set, Name them, and

Selecting Tests from Test Plan Tree then pulling the Test Cases in to Test Lab in HP ALM

As a Test Lead i coordinate between Onshore and offshore Team, assisting them with the Application Functionalities, Providing them access to HP ALM, help them create Test Plans and defects using HP ALM, review their Test Cases and Defects. Providing knowledge transfer to the team in case of New Functionalities added to the builds

Create detail Test Scenarios and provide Test data and perform UAT testing along with Business Analyst & Business Users

Experience in logging Defects in HP ALM

Experience in link Defects to the respective Test Case

Experience in exporting Test Cases from Excel to HP ALM

Experience in Agile Methodology

Daily Scrum Meetings, QA Store Systems Weekly Status Update, QA Team Meetings

Demo Sprint Meetings from PCMS

Testing is performed in the QA lab. Before Build installed in the QA store systems in the Lab., Release Notes will sent to the Team.

Release Notes contains Build details like, Build Version, Sprint Version, Phase details, New release deliverables, Fixed Defects, Open Defects, Issues in Triage

Experience in Build installations on the registers, Send Cache to the Registers, EPassSwitch Start & Stop,

Experience in preparing Rite Aid Documents and upload in SharePoint where the documents can be accessed by the rest of the Team.

Host Files Installations ( Over Night & Manual )

Automated Process for Build Installation

Experience in Disaster Recovery exercise

Worked on Rite Aid Corporation Website on Computer, Tablet, Mobile, Pharmacy, etc.,

Testing the same scenarios on both Legacy and PCMS Bean Store POS compare the results

Track the Defect updates

Triage Meetings

Environment: Front End-JAVA, Back End- MS SQL Server 2012, Tools - JIRA, HP ALM, Share Point, WebSphere, Tablet, Mobile, E-commerce, IBM devices, Bean Store POS for retail, NCR, TPG, VeriFone

Client: Wal-Mart Inc., Bentonville, Arkansas Oct’ 2014 – Dec’ 2015

Role: QA Analyst

SQA store system project deals with the POS Applications used by the largest retailer in the world for managing the Store business across the globe. The POS system is equipped to meet business goals as well as customer expectations for different international systems of the client. Client improves services to the customer by introducing new enhancements and fixes. The main objective of UST Global engagement with the client is to provide independent quality planning and testing services to ensure suitability of use of requirements and design criteria throughout the ISDLC software testing process. Client has set up an offshore lab for the exclusive testing of its POS applications.

Roles & Responsibilities:

Reviewing the requirements and analyzing the requirements to ensure the smooth and quality delivery

Provide inputs for estimating the time required for QA completion and preparing QA schedules

Coordinating the project and team activities, defining and tracking metrics & Status reporting

Developing QA strategies and Solutions adhering to the quality standards and practices investing maximum effort for adhering to the correctness and verification of Requirements

Coordinating with business clients, onsite team & offshore team, thereby supporting the application and implementing QA process as per specifications provided

Discussing business solutions with client business team, analyzing existing problems and improving the application stability through regression testing

Performing Pre-Merge Test and supporting DIT

Perform testing for different testing types like functional, system, regression, exploratory, security and user acceptance testing

Coordinating Certification Testing efforts between different QA Teams

Involve in the end to end QA activities for enhancements/customizations of Store Systems application support

Preparing Test Strategy and Test plan documents, Identifying Test Scenarios, Design and Execute Test Cases

Maintain and Enhance test cases for core POS functionalities like payments and refunds maintaining Requirement Traceability, Testing and deployment of application enhancements, as well as project planning

Conduct system study and co-coordinating with different strategic service team members for requirements verification, traceability mapping

Client: Standard and Poor’s, NYC Duration: July ’2013 – Sep’2014

Role: Sr. QA Analyst

Secure Id project is a significant step forward to improve clarity around the categorization of USPF (US public Finance) credits, to reduce the total number of analytical touch points, and to define hierarchies between USPF ratings. The goal of the project is to reduce the number of errors related to dependent rating actions.

Responsibilities:

Facilitated Quality Assurance and testing in a Full life cycle Agile Environment

Attended the Business and Functional Requirement Document (BRD) review meetings conducted by BA team to better understand the application functionality and to gather Functional requirement Document (FRD) to create the Test Plan and Test Scenarios.

Participated in implementing detailed test-plans and test-cases according to the Acceptance Criteria provided by Business Analyst (BA)

Involved in writing Test Scenarios and Test cases from Design specification documents.

Proficient in working with testing tools and carrying out Functional testing, GUI Testing, Integration Testing, Regression Testing, End to End Testing, and UAT testing.

Hands on experience using ALM/QC to create, organize, execute and maintain test plans, test cases, bug tracking purposes & generate test reports

Ensure all test plans and test cases created covers the business requirements and meet all standards established by the QA organization

Involved in creating UAT test scripts and documenting the test steps

Involved in testing web services and schematic user interface

Validated XML files against schema using oxygen and update them as required

Involved in testing Web services and XML with tool called ‘SOAP UI’. Used this tool to locate WSDL file on internet, create Test cases and execute, run them

Conduct backend testing by querying databases with SQL manipulations and check for data integrity and proper routing based on workflow rules at each step

Involved in defect reporting and assigning the defects to development team through Quality Center.

Generated Reports

Worked with Agile Project management tool called Version One and provided daily updates to the Scrum Master

Attending Daily SOS (Scrum on Scrum) and providing the Story status to the Business.

Showcase the User story to Concerned Product Owner for the Story Acceptance

Lead and Coordinate Quality Assurance offshore / onshore team efforts for the assigned initiative

Co-ordinate with Developers for defect analysis and performing Regression Testing.

Conducted/Participated in QA team meetings, defect report meetings, KT sessions and development meetings.

Environment: Quality Center/ALM, Soap UI, Version One, SQL, Oxygen, TOAD, Guvnor DB, Oracle,

JAVA, J2EE, Web Services, Share point, MS Office, MS Project

Computer Sciences Corporation (CSC), Hyderabad, India Jan ’06 – July ‘08

Role: Associate Service Delivery

Responsibilities:

Troubleshoots issues on VPN connectivity, faulty RAS/VPN usernames, unsuccessful logins, authentication issues

Review activities, issues, utilization on a regular basis and report to the Team lead

Monitor dormant and redundant accounts on ACE and provide solutions to minimize them

Co-ordinates with internal and external customers on VPN RAS related issues

Understands ways to extract reports from ACE

Daily Service Review:

Understands the Service levels and metrics

Co-ordinates with internal technical teams in resolving any customer issues

Provides solutions to develop and maintain client specific databases

Updates and maintains documentation needed for audit status

Worked on Tandem Watch dogs. Run the jobs, check and resolve the alerts on Tandem screen, raised tickets based on severity.

Project: Freescale India Operations Project

Responsibilities:

Run Jobs, based on the Checklist for both Tandem and IBM Jobs, as time Mentioned. IF any job failed to run, then check for any outage from the concerned Team, and raise a Ticket and pass it to the concerned department.

Server Re-boots (10 servers)

We work on Tickets for both Freescale and Motorola.

We receive emails to Outlook, based on the issue, we raise tickets, and either passes the tickets to the concerned Teams and few tickets we will resolve.

We Work on Cell Work Issues

Unix & VMS Password Reset

Every Month we change the login Passwords, for all the servers, for both locations EKB & Toulouse.

If any Netback up failures, Consodhrs Reports, D351 rejects, Missing Transfer Price for any Device, and so on.

For all the issues we work, we call back to the customer to conform the same.

Client: Knoah Solutions India Pvt. Ltd., Hyderabad, India Duration: Jan’2005 – Oct’2005

Role: Level I – Technical Support Voice (For an ISP – EarthLink)

Responsibilities:

Well-versed in Tier-I troubleshooting of ISP Broadband viz. DSL, Home Networking Wireless Internet connection issues (Modem, Routers).

Tier-I troubleshooting of Email issues of customers and

Troubleshooting of the proprietary Software of the client (i.e. WEB MAIL)

Product Sales

Desktop Sharing – Accessing the customers Computers through a link and troubleshooting their issues.

Understanding the customer's tone and providing resolutions for their queries with empathy.

Acquainted in providing resolutions to the technical queries of customers spontaneously and efficiently.

EDUCATION:

Masters in Computer Sciences, 2001, Andhra University, INDIA

Bachelors of Computer Sciences, 1999, Andhra University, INDIA

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