Michael O’Neill
St. Petersburg, FL 33710
**************@***.***
STRONG CUSTOMER RELATIONS EXPERIENCE
General Manager
Feburary 2009 – November 2017
Arby’s Tampa District
ALWAYS MET OR EXCEEDED SALES GOALS
Responsible for overall operation of Restaurant including
Product ordering, Hiring. Training, Payroll, Inventory and
The most important Customer Service.
DEPOT MANAGER
August 1,2011 – August 9, 2014
Bimbo Bakeries USA – Tampa, Florida
Responsible for product accountability, stage product for independent operators timely, overall
Cleanliness of building and assisting district sales managers, as required.
Depot inspections, payroll and oversee 5 bulk loaders.
Packing out Sara Lee Product for RSR’s.
SALES MANAGER/ Sales Representative
April 2001 to June 2011
Flowers Baking Company - Sarasota, Florida - St Petersburg, Florida
ALWAYS MET OR EXCEEDED SALES GOALS
Solicited potential customers, provided sales presentations and price quotes, negotiated sales contracts, and managed ongoing customer relationships, for a company that sells bread products throughout Pinellas County.
OPERATIONS MANAGER
April 2000 to April 2001
Flowers Baking Company – Sarasota, Florida
Responsible for daily operations and execution of 18 Routes throughout Pinellas County
CEILING INSTALLER
January 1998 to August 1999
Yeagman Ceiling & Drywall – Largo, Florida
Installed commercial ceilings
INDEPENDENT DISTRIBUTOR
February 1991-April 2000
Flowers Baking Company – Sarasota, Florida
Delivered bakery products for St Petersburg territory
SKILLS
proficient with Microsoft Excel and Word
excellent communication skill
excellent problems solving skills
planning and execution of new products
competent with hiring and training new personnel
STRONG Customer Service and Customer Relations experience